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toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual toshiba personal computer toshiba DX730/dx735 / qosmio DX730 dynabook regza pc d731 (pqq10x, pqq11x) maintenance manual toshiba corporation s/ no free datasheet http://www..net/
ii toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l copyright ? 2011 by toshiba corporation. all rights reserv ed. under the copyright laws, this manual cannot be reproduced in any form without the pr ior written permission of toshiba. no patent liability is assumed with respect to the use of the information contained herein. toshiba DX730/735 / qosmio DX730 / dynabook regza pc d731 maintenance manual first edition august 2011 disclaimer the information presented in this manual has b een reviewed and validated for accuracy. the included set of instructions and descrip tions are accurate for toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 at the time of this manual's production. however, succeeding computers and manuals ar e subject to change without notice. therefore, toshiba assumes no liability for dama ges incurred directly or indirectly from errors, omissions, or discrepancies between any succeeding product and this manual. trademarks intel and pentium are registered trademarks of intel corporation. ibm, ibm pc/xt, pc/at, ps/2 and os/2 are registered trademarks of ibm corporation. windows vista home edition are registered trademarks of microsoft corporation. sound blaster and pro are trademarks of creative technology ltd. unix is a registered trademark of x/open company ltd. netware are registered trademarks of novell, inc. all other properties are trademarks or registered trademarks of their respective holders. free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook reg za pc d731 maintenance manual iii preface this maintenance manual describes how to perform hardware service maintenance for the toshiba personal computer toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731. the procedures described in this manual are intended to help service technicians isolate faulty field replaceable units (frus) and replace them in the field. safety precautions four types of messages are used in this manual to bring important information to your attention. each of these messages will be italicized and identified as shown below. danger: ?danger? indicates the existence of a hazard that could result in death or serious bodily injury, if the safety instruction is not observed. warning: ?warning? indicates the existence of a hazard that could result in bodily injury, if the safety instruction is not observed. caution: ?caution? indicates the existence of a hazard that could result in property damage, if the safety instruction is not observed. note: ?note? contains general information that relates to your safe maintenance service. improper repair of the computer may result in safety hazards. toshiba requires service technicians and authorized dealers or servi ce providers to ensure the following safety precautions are adhered to strictly. ? be sure to fasten screws securely with th e right screwdriver. if a screw is not fully fastened, it could come loose, creating a da nger of a short circuit, which could cause overheating, smoke or fire. ? if you replace the battery pack, rtc battery or backup battery, be sure to use only the same model battery or an equivalent battery recommended by toshiba. installation of the wrong battery can cause the battery to explode. free datasheet http://www..net/
iv toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l the manual is divided into the following parts: chapter 1 hardware overview describes toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 system unit and each fru. chapter 2 troubleshooting procedures explains how to diagnose and resolve fru problems. chapter 3 test and diagnostics describe s how to perform test and diagnostic operations for maintenance service. chapter 4 replacement procedures describes the removal and replacement of the frus. appendices the appendices describe the following: ? handling the lcd module ? board layout ? keyboard scan/character codes ? key layout free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual v conventions this manual uses the following formats to describe, identify, and highlight terms and operating procedures. acronyms on the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. for example: read only memory (rom) keys keys are used in the text to describe many operations. the key top symbol as it appears on the keyboard is printed in boldface type. key operation some operations require you to simultaneously use two or more keys. we identify such operations by the key top symbols separated by a plus (+) sign. for example, ctrl + pause (break) means you must hold down ctrl and at the same time press pause (break) . if three keys are used, hold down the first two and at the same time press the third. user input text that you are instructed to type in is shown in the boldface type below: diskcopy a: b: the display text generated by the xxxxx that appears on its display is presented in the type face below: format complete system transferred free datasheet http://www..net/
vi toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l table of contents chapter 1 hardware overview 1.1 features .............................................................................. error! bookmark not defined. 1.2 system unit components .................................................. error! bookmark not defined. 1.3 3.5-inch hdd ..................................................................... error! bookmark not defined. 1.4 dvd super multi (+-r double layer) .............................. error! bookmark not defined. 1.5 blue-ray writer ................................................................. error! bookmark not defined. 1.6 power supply ..................................................................... error! bookmark not defined. 1.7 keyboard, mouse and receiver dongle outline ............... error! bookmark not defined. chapter 2 troubleshooting 2.1 outline ...................................................................... error! bookmark not defined. 2.2 basic flowchart ........................................................ error! bookmark not defined. 2.3 power supply ........................................................... error! bookmark not defined. procedure 1 power icon check .............................. error! bookmark not defined. procedure 2 connection check .............................. error! bookmark not defined. procedure 3 replacement check ........................... error! bookmark not defined. 2.4 system board ........................................................... error! bookmark not defined. procedure 1 message check .................................. error! bookmark not defined. procedure 2 test program check .......................... error! bookmark not defined. procedure 3 replacement check ........................... error! bookmark not defined. 2.5 keyboard / mouse / receiver ................................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.6 hdd ......................................................................... error! bookmark not defined. procedure 1 message check .................................. error! bookmark not defined. free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual vii procedure 2 partition check .................................. error! bookmark not defined. procedure 3 format check ..................................... error! bookmark not defined. procedure 4 test program check .......................... error! bookmark not defined. procedure 5 hdd / odd / media bridge access led check .. error! bookmark not defined. procedure 6 connector check and replacement check ...... error! bookmark not defined. 2.7 display ..................................................................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. 2.8 odd (optical disk drive / blue-ray drive) ........... error! bookmark not defined. procedure 1 odd cleaning check ........................ error! bookmark not defined. procedure 2 test program check .......................... error! bookmark not defined. procedure 3 hdd / odd / media bridge access led check .. error! bookmark not defined. procedure 4 connector check and replacement check ...... error! bookmark not defined. 2.9 lan .......................................................................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. 2.10 audio test (speaker and internal mic) ................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. 2.11 cooling module ........................................................ error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. 2.12 webcam module ...................................................... error! bookmark not defined. procedure 1 toshiba utility check ........................ error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. free datasheet http://www..net/
viii toshiba DX730/dx735 / qosmio dx 730 / dynabook regza pc d731 maintenance manua l 2.13 scalar board (hdmi / d-port / audio line-in) ....... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 display check by device with hdmi/d-port/line-in output .... error! bookmark not defined. procedure 3 display off led check ..................... error! bookmark not defined. procedure 4 connector check and replacement check ..... error! bookmark not defined. 2.14 wireless lan module ............................................. error! bookmark not defined. procedure 1 toshiba utility check ........................ error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.15 tv tuner module and b-cas board ...................... error! bookmark not defined. 2.16 cir and remote controller ...................................... error! bookmark not defined. procedure 1 power on check ................................. error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.17 usb ports ................................................................. error! bookmark not defined. procedure 1 usb flash driver check ................... error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.18 mic jack and earphone jack ................................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. 2.19 spurs board and rec led ...................................... error! bookmark not defined. procedure 1 usb flash driver check ................... error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.20 3 in 1 card reader .................................................... error! bookmark not defined. procedure 1 memory card check.......................... error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. 2.21 hotkey board ........................................................... error! bookmark not defined. procedure 1 test program check .......................... error! bookmark not defined. procedure 2 connector check and replacement check ..... error! bookmark not defined. free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual ix 2.22 instant tv ................................................................. error! bookmark not defined. procedure 1 function check .................................. error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. 2.23 touch screen module .............................................. error! bookmark not defined. procedure 1 function check .................................. error! bookmark not defined. procedure 2 connector check and replacement check ...... error! bookmark not defined. chapter 3 diagnostic programs 3.1 general ..................................................................... error! bookmark not defined. 3.2 quick start ................................................................ error! bookmark not defined. 3.2.1 quick test .............................................. error! bookmark not defined. 3.2.2 customization test ................................. error! bookmark not defined. 3.2.3 keyboard layout test ............................. error! bookmark not defined. 3.2.4 audio play test ...................................... error! bookmark not defined. 3.2.5 audio record test ................................. error! bookmark not defined. 3.2.6 dmi read ............................................... error! bookmark not defined. 3.2.7 dmi write .............................................. error! bookmark not defined. 3.2.8 system information ................................ error! bookmark not defined. 3.2.9 view logs .............................................. error! bookmark not defined. 3.2.10 exit to free dos ................................... error! bookmark not defined. 3.2.11 the diagnostics screen explanation ...... error! bookmark not defined. 3.3 options ..................................................................... error! bookmark not defined. 3.3.1 overview ................................................ error! bookmark not defined. 3.3.2 batch parameters configuration ............ error! bookmark not defined. 3.3.3 item?s parameters configuration ........... error! bookmark not defined. 3.3.4 load batch parameters ........................... error! bookmark not defined. 3.3.5 save batch parameters ........................... error! bookmark not defined. 3.3.6 log parameters setting ......................... error! bookmark not defined. free datasheet http://www..net/
x toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l 3.3.7 specify log viewer .............................. error! bookmark not defined. 3.3.8 display log file ................................... error! bookmark not defined. 3.3.9 log viewer ........................................... error! bookmark not defined. 3.3.10 log file sample ................................... error! bookmark not defined. 3.4 subtests ..................................................................... error! bookmark not defined. 3.5 system test .............................................................. error! bookmark not defined. 3.6 memory test ............................................................ error! bookmark not defined. 3.7 storage ...................................................................... error! bookmark not defined. 3.8 video ........................................................................ error! bookmark not defined. 3.9 communication (comm) ........................................ error! bookmark not defined. 3.10 peripheral ................................................................. error! bookmark not defined. 3.11 error codes and description ..................................... error! bookmark not defined. 3.12 quick test item list ............................................. 60error! bookmark not defined. chapter 4 replacement procedures 4.1 general ..................................................................... error! bookmark not defined. safety precautions .................................................. error! bookmark not defined. before you begin .................................................. error! bookmark not defined. disassembly procedures ........................................ error! bookmark not defined. assembly procedures ............................................. error! bookmark not defined. tools and equipment ............................................. error! bookmark not defined. screw tightening torque ...................................... error! bookmark not defined. colors of screw shanks ......................................... error! bookmark not defined. symbols of screws on the computer body ........... error! bookmark not defined. symbol examples ................................................... error! bookmark not defined. 4.2 keyboard/mouse receiver ....................................... error! bookmark not defined. removing the keyboard/mouse receiver ............. error! bookmark not defined. installing the keyboard/mouse receiver .............. error! bookmark not defined. 4.3 memory module and rtc battery .......................... error! bookmark not defined. memory module and rtc battery ........................ error! bookmark not defined. free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual xi installing the memory module and rtc battery ... error! bookmark not defined. 4.4 odd bay module .................................................... error! bookmark not defined. removing the odd bay module .......................... error! bookmark not defined. installing the odd bay module ............................ error! bookmark not defined. disassembling the odd drive .............................. error! bookmark not defined. assembling the odd drive ................................... error! bookmark not defined. 4.5 stand module ........................................................... error! bookmark not defined. removing stand module ....................................... error! bookmark not defined. installing the stand module ................................... error! bookmark not defined. 4.6 back cover ............................................................... error! bookmark not defined. removing back cover ........................................... error! bookmark not defined. installing the back cover ...................................... error! bookmark not defined. 4.7 hdd ......................................................................... error! bookmark not defined. removing the hdd ............................................... error! bookmark not defined. installing the hdd ................................................. error! bookmark not defined. 4.8 converter board ....................................................... error! bookmark not defined. removing the converter board ............................. error! bookmark not defined. installing the converter board ............................... error! bookmark not defined. 4.9 hw tv card and rf splitter card (jpn model only) ........... error! bookmark not defined. removing the hw tv card and rf splitter card .. error! bookmark not defined. installing the hw tv card and rf splitter card ... error! bookmark not defined. 4.10 ccd module ............................................................ error! bookmark not defined. removing the ccd module .................................. error! bookmark not defined. installing the ccd module .................................... error! bookmark not defined. 4.11 odd board ............................................................... error! bookmark not defined. removing the odd board ..................................... error! bookmark not defined. installing the odd board ...................................... error! bookmark not defined. 4.12 touch screen board ................................................. error! bookmark not defined. removing the touch screen board ....................... error! bookmark not defined. installing the touch screen board ......................... error! bookmark not defined. 4.13 fan ............................................................................ error! bookmark not defined. free datasheet http://www..net/
xii toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l remove the fan ..................................................... error! bookmark not defined. 4.14 power board ............................................................. error! bookmark not defined. removing the power board ................................... error! bookmark not defined. installing the power board .................................... error! bookmark not defined. 4.15 speakers ................................................................... error! bookmark not defined. removing the speakers.......................................... error! bookmark not defined. installing the speakers ........................................... error! bookmark not defined. 4.16 hinge base and main board shield ......................... error! bookmark not defined. removing the hinge base and main board shield ............. error! bookmark not defined. installing the hinge base and main board shield . error! bookmark not defined. 4.17 wireless lan card ................................................... error! bookmark not defined. remove the wireless lan card ............................ error! bookmark not defined. 4.18 tv tuner ................................................................... error! bookmark not defined. remove the tv tuner ............................................. error! bookmark not defined. 4.19 cpu cooling module ............................................... error! bookmark not defined. 4.19.1 for non-vga model .............................. error! bookmark not defined. remove the cpu cooling module .......................... error! bookmark not defined. installing the cpu cooling module ...................... error! bookmark not defined. 4.19.2 for vga model ...................................... error! bookmark not defined. remove the cpu cooling module .......................... error! bookmark not defined. installing the cpu cooling module ...................... error! bookmark not defined. 4.20 cpu .......................................................................... error! bookmark not defined. removing the cpu ................................................ error! bookmark not defined. installing the cpu .................................................. error! bookmark not defined. 4.21 system board ........................................................... error! bookmark not defined. removing the system board ................................. error! bookmark not defined. installing the system board ................................... error! bookmark not defined. 4.22 lcd module ............................................................ error! bookmark not defined. removing the lcd module ................................... error! bookmark not defined. installing the lcd module .................................... error! bookmark not defined. installing the lcd module .................................... error! bookmark not defined. free datasheet http://www..net/
toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual xiii free datasheet http://www..net/
xiv toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manua l appendixes appendix a handling the lcd module ........................................................................... a-1 appendix b board layout .................................................................................................b-1 appendix c keyboard scan/character codes ...................................................................c-1 appendix d key layout.................................................................................................... d-1 free datasheet http://www..net/
1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 1 chapter 1 hardware overview free datasheet http://www..net/
1 hardware overview 2 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual chapter 1 contents 1.1 features .................................................................................................................. ............. 3 1.2 system unit components .................................................................................................. 1 1 1.3 3.5-inch hdd .............................................................................................................. ...... 17 1.4 dvd super multi (+-r double layer) ............................................................................. 18 1.5 blue-ray writer ........................................................................................................... ..... 19 1.6 power supply .............................................................................................................. ...... 20 1.7 keyboard, mouse and receiver dongle outline .............................................................. 21 figures figure 1-1 id parts de scription placement .............................................................................. 8 figure 1-2 computer block diagram ........................................................................................ 9 figure 1-3 system board configurations................................................................................ 10 figure 1-4 system unit block diagram .................................................................................. 11 figure 1-5 sata hdd ........................................................................................................... 17 figure 1-6 dvd super multi drive ........................................................................................ 18 figure 1-7 blue-ray writer drive .......................................................................................... 19 figure 1-8 keyboard ........................................................................................................... .... 21 figure 1-9 mouse .............................................................................................................. ...... 22 figure 1-10 receiver dongle .................................................................................................. 22 tables table 1-1 dvd super multi drive specifications .................................................................. 18 table 1-2 blue-ray writer drive specifications .................................................................... 19 free datasheet http://www..net/
1.1 features 1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 3 1.1 features toshiba DX730/dx735, qosmio DX730 or dynabook regza pc d731 is an aio pc based on intel huron river processor, providing high-speed processing capabilities and advanced features. the display uses 23.0-inch fhd lcd panel at resolution of 1920x1080. the computer has the following features: ? processor cpu is intel huron river processor: intel core i7 cpu (1333mhz fsb) core i7-2670qm (2.20g) hz intel core i5 cpu (1333mhz fsb) core i5-2430m (2.40g) hz intel core i3 cpu (1333mhz fsb) core i3-2330m (2.20g) hz intel pentium cpu (1333mhz fsb) pentium b950 (2.10g) hz intel celeron cpu (1333mhz fsb) celeron b800 (1.50g) hz ? host bridge system controller system controller intel 6 series chipset hm65. ? graphics intel integrated graphics or external nvidia n12p-gs graphics. ? memory free datasheet http://www..net/
1 hardware overview 1.1 features 4 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual the computer has two so-dimm slots, which come standard with ddr3-1333mhz memory module. ddr3 is driven at 1.5v . it accepts bto/cto for your memory requirements. it can incorporate up to 8.0gb of main memory. using the following sizes of memory modules: y 2048 mb (256m 64) / ddr3-1333mhz y 4096 mb (512m 64) / ddr3-1333mhz ? hard disk drive (hdd) the computer accommodates 3.5-inch 25.4mm height serial ata hdd with following storage capacities: y 1 tb (25.4mm thick) sata (7,200rpm) y 2 tb (25.4mm thick) sata (5,900rpm) ? odd the computer accommodates a fixed 12.7mm odd with one of following types: y tray type dvd super multi +-r double layer drive y tray type dvd super multi +-r double layer with label flash ? drive y tray type bd combo with label flash ? drive y tray type bd writer drive y tray type bd writer with label flash ? drive ? display lcd display comes in the following type at full hd resolution 1920x1080: y 23.0-inch full hd 1920x1080 csv led display ? touch screen (bto) support touch screen function with internal sensor kits. ? on-board lan the internal lan supports 10/100/1000mbit ethe rnet, enabling connection to a lan at up to 1000mbps. free datasheet http://www..net/
1.1 features 1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 5 ? wireless lan and bluetooth (bto) the internal pci mini slot supports ieee802.11bg (mow) / ieee802.11bgn (mow) wireless lan cards, and wlan + bluetoot h combo card is also supported. the antenna has two wires dual band. ? sound system realtek alc269q integrated audio contro ller supports multimedia. the sound system contains the following: y stereo speakers y subwoofer speaker y headphone jack y external microphone jack ? webcam with embedded internal microphone the computer has an internal camera. it supports maximum resolution of 1280x1024 without auto macro. camera led is supporte d; led is on when camera is working. the internal microphone is embedded in this camera module. ? keyboard bundled with a wireless keyboard that suppor ts 2.4g rf wireless transferring technology with a receiver usb dongle: y toshiba 2010 a4 + numeric keys half gross flat with 5 mechanical buttons y a mechanical switch for keyboard power on / off y aa battery x 2 y support battery check led ? mouse bundled with a wireless mouse that suppor ts 2.4g rf wireless transferring technology with a receiver usb dongle: y support 3 buttons and a tilt wheel y a mechanical switch for mouse power on / off y aa battery x 1 free datasheet http://www..net/
1 hardware overview 1.1 features 6 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual y support battery check led ? keyboard / mouse receiver dongle bundled with a usb 2.4g rf wireless receiving dongle for keyboard / mouse: y radio channel is 2.4ghz ism band (2.402g ~ 2.479g) with total 78 channels y support usb connectivity ? usb port support usb3.0 x 2 ports and usb2.0 x 4 por ts. high-speed usb3.0 allows data transfers up to 5gbps and usb2.0 allows da ta transfers up to 480mbps, and one usb3.0 port supports sleep & charge function. ? tv tuner (bto) support isdb-t tv tuner with pci express mini card for japan, or atsc/ntsf tv tuner for usa and dvb-t tv tuner for australia. ? tv tuner antenna port (bto) for all tv tuner modules, it supports lnb power supply to bs/cs antenna. ? instant tv (bto) support isdb-t digital for japan only, a user n eeds to have mini b-cas card for digital installed. this function shows tv within seconds when instant tv is turned on. ? hdmi out port (bto) a hdmi monitor can be connected to hdmi out port on the computer. ? hdmi in port support one hdmi in for multi-devices which are certificated with hdmi logo. ? d-port in + audio line-in l/r (bto) support 1 set of d-port in for av, it is for japan with tv tuner model. free datasheet http://www..net/
1.1 features 1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 7 ? b-cas card slot sim type x 2 (bto) support b-cas slot for b-cas card, it is for japan with tv tuner model. ? bridge media slot support 3-in-1 card reader slot for sd, mi ni sd, micro sd, sdxc, mmc, memory stick and memory stick pro cards to provide memory card read on your computer. ? control button support 6 additional control buttons on left side: y display off button: turn on/off lcd and mute on/off at the same time y av select button: switch out-sourcing av source between hdmi and d-port y brightness + button: increase brightness of lcd y brightness ? button: reduce brightness of lcd y volume + button: increase volume of av input source y volume ? button: reduce volume of av input source ? ac adapter support power 120w / 180w ac/dc adapter, input voltage is between ac 100v ~ 240v, input frequency is between 50 ~ 60 hz, output voltage is dc 19v. ? rtc battery rtc battery provides the power supply to maintain date, time and other system information in memory, and battery type is cr2032. free datasheet http://www..net/
1 hardware overview 1.1 features ? figures 1-1/1-2/1-3 and 1-4 show the com puter and its system unit configuration, respectively. figure 1-1 id parts description placement 8 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
1.1 features 1 hardware overview figure 1-2 computer block diagram toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 9 free datasheet http://www..net/
1 hardware overview 1.1 features figure 1-3 system board configurations 10 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
1.2 system unit components 1 hardware overview 1.2 system unit components figure 1-4 is block diagram of the system unit. figure 1-4 system unit block diagram toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 11 free datasheet http://www..net/
1 hardware overview 1.2 system unit components 12 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual the system unit of the computer consists of the following components: ? processor: intel huron river processor. y intel core i7 processor (fsb, 1333 mhz) ? core speed: 2.20 ghz ? system bus: 1333 mhz ? on-die level 2 cache: 6 mb y intel core i5 processor (fsb, 1333 mhz) ? core speed: 2.40 ghz ? system bus: 1333 mhz ? on-die level 2 cache: 3 mb y intel core i3 processor (fsb, 1333 mhz) ? core speed: 2.20 ghz ? system bus: 1333 mhz ? on-die level 2 cache: 3 mb y intel pentium processor (fsb, 1333mhz) ? core speed: 2.10 ghz ? system bus: 1333 mhz ? on-die level 2 cache: 2 mb y intel celeron processor (fsb, 1333mhz) ? core speed: 1.50 ghz ? system bus: 1333 mhz ? on-die level 2 cache: 2 mb ? memory: two expansion memory slots are provided. they can hold 2.0/4.0gb memory modules available as options to grow up to 8.0gb. y pc3 1333 mhz ddr3 sdram modules supported y 2048/4096mb modules supported ? 2048 mb (256m x 64) ? 4096 mb (512m x 64) y ddr3 1.5 volt operation y no parity bit y 64-bit data transfer free datasheet http://www..net/
1.2 system unit components 1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 13 ? bios rom (flash eeprom) y 32mb x 1 chip (4096kb flash parts) ? nvstorage size : 64k ? nvstorage free space : 63k ? fv00 size : 1644k ? fv00 free space : 539k ? fv01 size : 636k ? fv01 free space : 393k ? system controller y intel 6 series chipset hm65 pch ? direct media interface (dmi) ? pci express interface ? serial ata (sata) interface ? lpc interface ? interrupt interface ? universal serial bus (usb) interface ? power management interface ? processor interface ? smbus interface ? system management interface ? real time clock interface ? miscellaneous signals ? intel high definition audio link ? controller link ? serial peripheral interface (spi) ? thermal signals ? testability signals ? clock signals ? dvi signal ? analog display / vga dac signals ? intel flexible display interface (intel fdi) ? digital display signals ? general purpose i/o signals ? manageability signals ? power and ground signals ? pin straps ? external rtc circuitry ? device and revision id table free datasheet http://www..net/
1 hardware overview 1.2 system unit components 14 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual ? bridge media controller y realtek rts5209 ? memory card reader controller ? audio controller: realtek alc269q integrated audio controller supports multimedia. it contains the following features. y 95db snr dacs can meet windows vista premium requirement y 90db snr adcs can meet windows vista premium requirement y two stereo dacs support 16/20/24-bit pcm format for stereo audio playback y two stereo adcs support 16/20-bit pcm form at for two stereo independent sound inputs y all dacs supports 44.1k/48k/96k/192khz sample rate y all adcs support 44.1k/48k/96khz sample rate y 16/20/24-bit s/pdif-out supports 44.1k/48k/88.2k/96k/192khz sample rate y up to four channels of digital microphone input are supported y supports mono line output with independent volume control y high-quality analog differential cd input y supports external pcbeep input and built-in digital beep generator y software selectable 2.5v/3.75v/4.2v vrefout y two jack detection pins each designed to detect up to 4 jacks y 1db resolution of analog output volume control y programmable 20db and 40db boost for analog microphone input y supports hardware digital volume control for digital microphone input y built-in headphone amplifiers for port-a and port-d y 4 gpios ( gpio0 / gpio3 are digital gpio sh ared with digital mic interface, gpio1 / gpio2 are analog ) for customized applications y eapd (external amplifier power down) is supported y supports anti-pop mode when analog power avdd is on and digital power is off y power support: 3.3v digital core power; 1.5v ~3.3v digital io power for hda link; 3.3v ~ 5.0v analog power y power management features y 48-pin lqfp ?green? packages y 48-pin qfn ?green? packages free datasheet http://www..net/
1.2 system unit components 1 hardware overview toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 15 ? kbc/ec (keyboard controller / embedde d controller): winbond npce795ca0dx chip is used to serve as kbc/ec and super io. y kbc ? scan controller function ? interface controller function y ec ? power supply sequence control ? overheat shutdown support ? led control ? beep control ? device on/off ? cooling fan speed control ? universal i/o port ? battery capacity check ? flash memory reprogramming function ? ec access interface ? i2c communication control ? clock generator y intel hm65 integrated clock generator ? generating the clock signal required for the system ? lan controller y atheros ar8151-10/100/1000mbit ? ieee802.3 10base-t/100base-tx physical layer interface ? ieee 802.3u auto-negotiation support ? digital adaptive equalization control ? 10base-t auto-polarity correction ? lan connect interface ? automatic detection of ?unplugged mode? ? remote boot (pxe 2.1) ? smart power down when link is not detected ? wireless lan controller y support following 2 kinds of mini pci wireless lan cards ? ieee 802.11bg free datasheet http://www..net/
1 hardware overview 1.2 system unit components 16 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual ? ieee 802.11bgn y data rate ? ieee 802.11bg: standard 54m bps ? ieee 802.11bgn: standard 130m bps y frequency channel ? ieee802.11bg: 2.4ghz ? ieee802.11bgn: 2.4ghz / 5.4ghz free datasheet http://www..net/
1.3 3.5-inch hdd 1 hardware overview 1.3 3.5-inch hdd the computer contains an extremely low-prof ile, lightweight and high-performance hdd. the hdd incorporates 3.5-inch 25.4mm height magnetic disk and mini-winchester type magnetic heads. the hdd interface conforms to serial ata. storage capacities supported are 1t and 2t. the hdd is shown in figure 1-5. figure 1-5 sata hdd toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 17 free datasheet http://www..net/
1 hardware overview 1.4 dvd super multi (+-r double layer) 1.4 dvd super multi (+-r double layer) the dvd super multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. at maximum, the drive can play back a dvd at 8x speed, read cd-rom at 24x speed, and write cd-r at 24x speed, cd-rw at 4x speed, us cd-rw at 24x speed, high speed cd-rw at 10x speed, dvd-r at 8x speed, dvd+r at 8x speed, dvd-r (doubl e layer) at 6x speed, dvd+r (double layer) at 6x speed, dvd-rw at 6x speed, dvd+rw at 8x speed and dvd-ram at 5x speed. dvd super multi drive is shown in figure 1-6 and its specifications are listed in table 1-2. figure 1-6 dvd super multi drive table 1-1 dvd super multi drive specifications item dvd-rom mode cd-rom mode data t ransfer rate (mbytes/s) 33.3 (u-dma transfer mode 2) 16.7 (pio mode 4, multiword dma mode 2) access t ime (ms) avera g e random access 130 ms 130 ms data buffer size (mbytes) 2mb formats supported dvd: dvd-video, dvd-rom, dvd-r, dvd-rw, dvd-ram, dvd+r, dvd+-r (double layer), dvd+rw. cd: cd-da, cd-rom, cd-r, cd-rw, cd-romxa, photo cd (multi- session), video cd, cd-extra (cd+), cd-text. 18 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
1.5 blue-ray writer 1 hardware overview 1.5 blue-ray writer blue-ray writer drive accepts 12-cm (4.72-inch) or 8-cm (3.15-inch) discs. at maximum, it can read cd-rom at 24x speed, play dvd-rom at 8x speed, read bd-rom video at 1.6x speed, bd-rom data at 6x speed, and write cd-r at 24x speed, cd-rw at 4x speed, high speed cd- rw at 10x speed, ultra speed cd-rw at 16x speed, dvd-r at 8x speed, dvd+r at 8x speed, dvd-r dl at 4x speed, dvd+r dl at 4x speed, dvd-rw at 6x speed, dvd+rw at 8x speed, dvd-ram at 5x speed, bd-r at 6x speed and bd-re at 2x speed. blue-ray writer drive is shown in figure 1-7 and its specifications are listed in table 1-3. figure 1-7 blue-ray writer drive table 1-2 blue-ray writer drive specifications item bd-rom mode dvd-rom mode cd-rom mode sata interface 150 mb/s avera g e random access time 300 ms 190 ms 180 ms buffer memory size (mbytes) 2mb formats supported bd: bd-rom, bd-r, bd-re. dvd: dvd-video, dvd-rom, dvd-r, dvd-rw, dvd-r dl, dvd-ram, dvd+r, dvd+rw, dvd+r dl. cd: cd-da, cd-rom, cd-r, cd-rw, cd-romxa, photo cd (multi- session), video cd, cd-extra (cd+), cd-text. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 19 free datasheet http://www..net/
1 hardware overview 1.6 power supply 20 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 1.6 power supply the power supply unit provides many different volta ges for the system board and performs the following functions: 1. power input monitor y checks whether the dc power supply (ac adapter) is connected to the computer. y monitors the dc power supply input voltage (ac adapter output voltage). 2. power supply's internal control y controls the supply of dc power supply input (ac adapter output) to the power supply unit. y controls the supply of power to the system block (load/logic circuit side). y controls forced shutdown if the power supply malfunctions. 3. logic circuit control y instructs the gate array to enable/disable tuning the power on. y controls power-on/off operation. 4. status display y power on: white. y power off and dc connected: amber. y standby: blinking amber. 5. external interface y performs communication through the i2c bus (via the internal ec/kbc). y transfers the power supply operation mode. 6. output monitor y monitors the voltage output to the system block (load/logic circuit side). y monitors the supply voltage from the ac adapter. free datasheet http://www..net/
1.7 keyboard, mouse and receiver dongle outline 1 hardware overview 1.7 keyboard, mouse and receiver dongle outline figure 1-8 keyboard toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 21 free datasheet http://www..net/
1 hardware overview 1.7 keyboard, mouse and receiver dongle figure 1-9 mouse figure 1-10 receiver dongle 22 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2 troubleshooting toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual chapter 2 troubleshooting free datasheet http://www..net/
2 troubleshooting toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual chapter 2 contents 2.1 outline ................................................................................................................... .....1 2.2 basic flowchart ..........................................................................................................2 2.3 power supply .............................................................................................................6 procedure 1 power icon check ............................................................................6 procedure 2 connection check ............................................................................7 procedure 3 replacement check .........................................................................7 2.4 system board .............................................................................................................8 procedure 1 message check ................................................................................8 procedure 2 test program check .........................................................................9 procedure 3 replacement check .........................................................................9 2.5 keyboard / mouse / receiver ...................................................................................10 procedure 1 test program check .......................................................................10 procedure 2 connector check and replacement check....................................10 2.6 hdd ....................................................................................................................... .. 11 procedure 1 message check .............................................................................. 11 procedure 2 partition check .............................................................................. 11 procedure 3 format check.................................................................................12 procedure 4 test program check .......................................................................12 procedure 5 hdd / odd / media bridge access led check ..........................14 procedure 6 connector check and replacement check....................................14 2.7 display ................................................................................................................... ..15 procedure 1 test program check .......................................................................15 procedure 2 connector check and replacement check....................................15 2.8 odd (optical disk drive / blue-ray drive) ...........................................................17 procedure 1 odd cleaning check ....................................................................17 procedure 2 test program check .......................................................................17 procedure 3 hdd / odd / media bridge access led check ..........................17 procedure 4 connector check and replacement check....................................17 2.9 lan ....................................................................................................................... ...19 procedure 1 test program check .......................................................................19 free datasheet http://www..net/
2 troubleshooting toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual procedure 2 connector check and replacement check ................................... 19 2.10 audio test (speaker and internal mic) .................................................................. 20 procedure 1 test program check ...................................................................... 20 procedure 2 connector check and replacement check ................................... 20 2.11 cooling module ....................................................................................................... 21 procedure 1 test program check ...................................................................... 21 procedure 2 connector check and replacement check ................................... 21 2.12 webcam module ...................................................................................................... 22 procedure 1 toshiba utility check ................................................................... 22 procedure 2 connector check and replacement check ................................... 22 2.13 scalar board (hdmi / d-po rt / audio line-in) ...................................................... 23 procedure 1 test program check ...................................................................... 23 procedure 2 display check by device with hdmi/d-port/line-in output ........ 23 procedure 3 display off led check ................................................................. 23 procedure 4 connector check and replacement check ................................... 23 2.14 wireless lan module ............................................................................................. 25 procedure 1 toshiba utility check ................................................................... 25 procedure 2 connector check and replacement check ................................... 25 2.15 tv tuner module and b-cas board ...................................................................... 26 2.16 cir and remote controller ..................................................................................... 30 procedure 1 power on check ............................................................................ 30 procedure 2 connector check and replacement check ................................... 30 2.17 usb ports ................................................................................................................ 31 procedure 1 usb flash driver check ............................................................... 31 procedure 2 connector check and replacement check ................................... 31 2.18 mic jack and earphone jack .................................................................................. 32 procedure 1 test program check ...................................................................... 32 2.19 spurs board and rec led ..................................................................................... 33 procedure 1 usb flash driver check ............................................................... 33 procedure 2 connector check and replacement check ................................... 33 2.20 3 in 1 card reader ................................................................................................... 34 procedure 1 memory card check ..................................................................... 34 free datasheet http://www..net/
2 troubleshooting toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual procedure 2 connector check and replacement check....................................34 2.21 hotkey board ...........................................................................................................35 procedure 1 test program check .......................................................................35 procedure 2 connector check and replacement check....................................35 2.22 instant tv ............................................................................................................... ..36 procedure 1 function check ..............................................................................36 procedure 2 connector check and replacement check....................................36 2.23 touch screen module ...............................................................................................37 procedure 1 function check ..............................................................................37 procedure 2 connector check and replacement check....................................37 figures figure 2-1 ? basic flowchart ................................................................................................2 ? tables table 2-1 hdd error code and status ............................................................................13 ? free datasheet http://www..net/
2.1 outline 2 troubleshooting 1 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.1 outline this chapter describes the fault diagnosis proce dures for field replaceable units (frus) in the computer. the frus covered here are as follows: 2.3 power supply: ac adapter, power cord, po wer button board (power led), system board 2.4 system board: system board, cpu 2.5 keyboard / mouse / receiver: system board 2.6 hdd: hdd, sata connector board, sata cable, hdd / odd power cable, power button board (access led) 2.7 display: panel, lvds cable, scalar boa rd, inverter board and related cables. 2.8 odd (optical disk drive / blue-ray drive) : odd, sata connector board, sata cable, hdd/odd power cable, power button board (access led) 2.9 lan: lan chip, mac address, system board 2.10 audio test: speaker, system board. 2.11 cooling module: fan 2.12 webcam module 2.13 scalar board: hdmi, d-port, line-in, inverter board, scalar board, display control board, power button board (display off led), lvds cable. 2.14 wireless lan module 2.15 tv tuner module 2.16 cir and remote controller: power button board 2.17 usb ports: system board 2.18 mic and earphone jack: audio chip, mic and earphone jack 2.19 spurs board 2.20 3 in1 card reader: system board 2.21 hotkey board: system board 2.22 instant tv: system board 2.23 touch screen module see chapter 4 for procedures to replace frus and chapter 3 for procedures to use test programs. the following tools are required to perform the diagnostic procedures: 1. diagnostics (maintenance test program) disk 2. screwdrivers (2.0mm, 2.5mm) 3. cleaning disk kit (for odd drive cleaning) 4. bootable cd 5. multi-meter 6. external monitor 7. remote controller 8. headphone and microphone 9. a-bex test dvd 10. music cd 11. dvd tsd-1 (toshiba emi dvd test media) free datasheet http://www..net/
2.2 basic flowchart 2 troubleshooting 2.2 basic flowchart the basic flowchart in figure 2-1 serves as a guide for identifying a possibly faulty fru. before going through the diagnostic flow chart steps, verify the following: ask the user if a password has been registered a nd, if so, ask him or her to enter the password. if the user has forgotten the system password, us e a jump wire to make a short circuit on m/b b1 location, then turn the computer power on. when booted, the computer overrides password protection and automatically er ases the current password. make sure the windows 7 home premium / prof essional edition has been installed on the hdd. any other operating system can cause the computer to malfunction. make sure any piece of optional equipment has been installed. 2 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.2 basic flowchart 2 troubleshooting 3 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.2 basic flowchart 2 troubleshooting figure 2-1 basic flowchart 4 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.2 basic flowchart 2 troubleshooting 5 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual if diagnostic program cannot detect an error, error may be intermittent. run continuous test program repeatedly to isolate the problem. check log utilities function to confirm which diagnostic test detected the error, perform a ppropriate troubleshooting procedures as follows: 1. if an error is detected by the system test , memory test, sound test, or real timer test, follow the system board troubleshooting procedures in section 2.4. 2. if an error is detected by keyboard test , follow keyboard troubleshooting procedures in section 2.5. 3. if an error is detected by hdd test, follo w hdd troubleshooting proc edures in section 2.6. 4. if an error is detected by display test, follow display tr oubleshooting procedures in section 2.7. 5. if an error is detected by odd test, follo w odd troubleshooting proc edures in section 2.8. 6. if an error is detected by lan test, follo w lan troubleshooting procedures in section 2.9. 7. if an error is det ected by speaker test, follow speak er troubleshooting procedures in section 2.10. 8. if an error is detected by fan on / of f test, follow cooling module troubleshooting procedures in section 2.11. and some components can?t be tested and verifi ed by the diagnostic programs, please execute the specified function programs in windows for th ese components, then perform the appropriate troubleshooting procedures as described in s ection 2.12 to section 2.23 for these components. free datasheet http://www..net/
2.3 power supply 2 troubleshooting 2.3 power supply the power supply in the computer controls ma ny functions and components. to check if the power supply is defective or malfunctioning, foll ow the troubleshooting procedures below as instructed. procedure 1 power led check procedure 2 connection check procedure 3 replacement check procedure 1 power icon check the following led indicates the power supply status: dc in led the power supply controller displays the power supply status through the pc power led as in the tables below. pc power led power supply status white computer is in power-on status. on in amber ac adapter is connected and computer is in power-off status. blinking in amber computer is in standby status. off ac adapter is not connected and computer is in power-off status. if the pc power led off, follow the steps below: 1. remove the ac adapter to shut off power supply to the computer. check 1 make sure the pc power led goe s on. if it does not, go to procedure 2. 6 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.3 power supply 2 troubleshooting procedure 2 connection check power is supplied to the system board as illustrated below: follow the steps below to check whether each connector has been connected correctly: check 1 make sure the ac adaptor and ac powe r cord have been firmly plugged into the dc in socket and wall outlet respectiv ely. when they have been connected correctly, perform check 2. check 2 connect a new ac adaptor and ac power cord. if the battery led / dc in led does not go on in amber, perform check 3. check 3 follow steps in chapter 4 to disassemble computer to check the connection of cable between system board and power button board. if the battery led / dc in led do not go on, go to check 4. check 4 press power button to turn on the computer. if the battery led / dc in led do not go on, go to procedure 3. procedure 3 replacement check the system board, power button board, cable or cpu may be faulty. disassemble the computer according to chapter 4 and follow the steps below: check 1 replace the power button board with a new one, if the computer is still not working properly, perform check 2. check 2 replace the power button board cable with a new one, if the computer is still not working properly, perform check 3. check 3 replace the system board with a new one, if the computer is still not working properly, perform check 4. check 2 replace the cpu with a new one. 7 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.4 system board 2 troubleshooting 8 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.4 system board to check if the system board is defectiv e or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 message check procedure 2 test program check procedure 3 replacement check procedure 1 message check when the power is turned on, the system performs the self-diagnostic power on self test (post) embedded in the bios rom. the post tests and initializes each ic on the system board. if an error message appears on the display, perform check 1. if there is no error me ssage, go to procedure 2. if free-dos or windows 7 is load ed normally, go to procedure 3. check 1 if the following error message is displayed on the screen, press the f1 key as prompted. these errors occur when the system configuration preserved in the rtc memory (generally called cmos memory) does not match the actual configuration or when the data is lost. if you press the f1 key as prompted by the message, the tsetup screen appears to set the system configuration. if the error message appears frequently when the power is turned on, replace the rtc battery. if any other error message is displayed, perform check 2. *** bad rtc battery *** check system. then press [f1] key check 2 if the following error message is displayed on the screen, press any key as prompted by the message. the error message appears when either data stored in ram to be resumed is lost because the battery has been exhausted or the system board is faulty. *** resume failure and press any key to continue *** free datasheet http://www..net/
2.4 system board 2 troubleshooting 9 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual procedure 2 test program check the maintenance test program contains severa l programs for diagnosing the system board and cpu. execute the following test programs us ing the procedures described in chapter 3. 1. system test 2. memory test 3. keyboard test 4. display test 5. hard disk test 6. mouse test 7. odd test 8. sound test a. speaker test b. record test c. line-in and earphone test 9. dmi read 10. dmi write 11. lan test 12. bios version check 13. cpu thermal 14. system information if an error is detect ed during these tests, go to procedure 3. procedure 3 replacement check the system board, memory, or cpu may be defec tive. disassemble the computer following the steps described in chapter 4 and replace the sy stem board, memory module or cpu with a new one. free datasheet http://www..net/
2.5 keyboard / mouse / receiver 2 troubleshooting 2.5 keyboard / mouse / receiver to check if the keyboard, mouse and receive r are defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the keyboard and mouse te st available as part of the maintenance test program. see chapter 3 for information on how to perform the test. if an error is detected in the test, go to procedure 2. if no e rror is detected, the keyboard itself is normal. procedure 2 connector check and replacement check the wireless receiver and system board may be disconnected or faulty. disassemble the computer following the steps described in chapter 4 and perform the following checks: check 1 make sure the receiver has been firmly connected to the system board. if the cable is loose or off, reconnect it firmly and return to procedure 1. if there is still an error, perform check 2. check 2 press connect button on the bottom of mouse and wait 15 seconds. follow steps in chapter 3 and execute mouse test. if the problem persists, perform check 3. check 3 the mouse may be faulty. replace it with a new one following the instructions in chapter 4. if the problem persists, perform check 4. check 4 press connect button on the receiver and wait 15 seconds. follow steps in chapter 3 and execute keyboard test. if the problem persists, perform check 5. check 5 the keyboard may be faulty. replace it with a new one following the instructions in chapter 4. if the proble m persists, perform check 6. check 6 the receiver may be faulty. replace it with a new one followin g the instructions in chapter 4. if the problem persists, perform check 7. check 7 the system board may be faulty. replace it with a new one following the instructions in chapter 4. if the ke yboard is still not functioning properly, perform check 1. 10 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.6 hdd 2 troubleshooting 11 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.6 hdd to check if the hdd is defective or malfuncti oning, follow the troubleshooting procedures below as instructed. procedure 1 message check procedure 2 partition check procedure 3 format check procedure 4 test program check procedure 5 hdd / odd / medi a bridge access led check procedure 6 connector check and replacement check caution: the contents of th e hdd will be erased when the hdd diagnostic test or formatting is executed. save the required cont ents of the hdd to floppy disks or other storage drive in advance. procedure 1 message check when the computer's hdd does not function properly, some of the following error messages may appear on the display. follow the steps below to check the hdd. check 1 if either of the foll owing messages appears, go to procedure 2. if the following messages do not appear, perform check 2. insert system disk in drive press any key when ready ..... or non-system disk or disk error replace and press any key check 2 check setup to see if the hard disk option has been set to ?not used?. if so, choose another setting and restart the co mputer. if the problem persists, go to procedure 2. procedure 2 partition check boot from the free-dos system. perform the following checks: check 1 type c: and press the enter key. if you cannot change to drive c, perform check 2. if you can change to drive c, perform check 3. check 2 type fdisk and press the enter key. choose ?display partition information? from the fdisk menu. if drive c is list ed, perform check 3. if drive c is not free datasheet http://www..net/
2.6 hdd 2 troubleshooting 12 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual listed, return to the fdisk menu and choose the option to create a free-dos partition on drive c. then restart the computer.. if the problem persists, go to procedure 3. check 3 if drive c is listed as active in th e fdisk menu, perform check 4. if drive c is not listed as active, return to the fdis k menu and choose the option to set the active partition for drive c. then restar t the computer. if the problem persists, perform check 4. check 4 enter dir c: and press the enter key. if the following message is displayed, go to procedure 3. if contents of drive c are listed on the display, perform check 5. invalid media type reading drive c abort, retry, fail? check 5 use the sys command in the free-d os system to install system files. if the following message appears on th e display, the system files have been transferred to the hdd. restart the co mputer. if the problem persists, go to procedure 3. system transferred note : if the computer is running windows 7 ho me premium and the hard disk capacity is more than 512 mb, the fdisk program will as k if you need support for a partition larger than 2 gb. select y for large partition supp ort; however, be sure to read the precaution regarding access by other operating systems. procedure 3 format check the 3.5-inch hdd is formatted using the low-level format program and the free-dos format program. using these programs, fo llow the steps below to format the hdd. check 1 enter format c:/s/u to format the hdd and transfer system files. if the following message appears on the disp lay, the hdd has been formatted. format complete if you cannot format the hdd using the test program, go to procedure 4. procedure 4 test program check run the hdd test program stored on the maintenan ce test program disk for all test items. see chapter 3 for details on how to use the test program. if an error is detected during the hdd test, an error code and status will be displayed. the error codes and their status names are listed in table 2-1. if an error code is generated and the problem still exists, go to procedure 6. free datasheet http://www..net/
2.6 hdd 2 troubleshooting table 2-1 hdd error code and status code status 1 get parameter fail ! 2 read old data error 3 write pattern error 4 read back data error 5 data compare error 6 restore data erro r 7 read verify error 9 seek error 10 disk controller self test failed 11 disk controller test unexpected interrupt failed 12 disk controller action test failed 13 disk dos not support smart 14 disk read attribute threshold erro r 15 disk read attribute value error 16 disk smart attribute value error 13 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.6 hdd 2 troubleshooting procedure 5 hdd / odd / media bridge access led check run the hdd test program stored on the maintenan ce test program disk for all test items. see chapter 3 for details on how to use the test program. if the access led doesn?t light or blink during the hdd test, go to procedure 6. procedure 6 connector check and replacement check the hdd, system board or cpu may be faulty. disassemble the computer following the steps described in chapter 4 and perform the following checks: check 1 make sure following connectors and ca bles have been firmly connected to the hdd, system board. if any connector is loose or off, reconnect it firmly and return to procedure 1. if there is still an error, perform check 2. check 2 the power button board or its cable m ay be damaged. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 3. check 3 the sata connector board may be damaged. replace it with a new one following the disassembling instructions in chapte r 4. if the problem persists, perform check 4. check 4 the hdd may be damage d. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 5. check 5 the system board may be damaged. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 6. check 6 the cpu may be damaged. replace it with a new one following the disassembling instructions in chapter. 14 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.7 display 2 troubleshooting 2.7 display to check if the computer?s display is def ective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check insert the diagnostics bootable cd in the comput er's cd rom, turn on the computer and run the test. see chapter 3 for information on how to perform the test. if an error is detected in the te st, go to procedure 3. if no error is detected, the display itself is normal. procedure 2 connector check and replacement check the display unit has an lcd module, fluorescent la mp (fl), panel close switch and fl inverter board. any of the components or their connections may be defective. disassemble the computer following the steps described in chapter 4, then perform the following checks: (1) if the fl does not light, perform check 1. (2) if characters or graphics are not displayed normally, perform check 5. (3) if the fl remains lit when the display is closed, the panel close switch may be defective. perform check 8. check 1 make sure the following cables have been firmly connected to the system board and fl inverter board. system with scalar board 15 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.7 display 2 troubleshooting system without scalar board if any of the cables is loose or off, reco nnect it firmly and return to procedure 2. if there is still an error, perform check 2. check 2 the inverter cable may be faulty. replace it with a new one and return to procedure 3. if there is still an error, perform check 2. check 3 the inverter board may be faulty. replace it with a new one and return to procedure 2. if there is still an error, perform check 4. check 4 the scalar board may be faulty. replace it with a new one and return to procedure 2. if there is still an error, perform check 7. check 5 make sure the lvds cable has been firmly connected to the system board and lcd module. if the cable is loose or off, reconnect it firmly and return to procedure 2. if there is still an error, perform check 6. check 6 the scalar pw cable may be faulty. replace it with a new one and return to procedure 2. if there is still an error, perform check 7. check 7 the lcd module may be faulty. replace it with a new one and return to procedure 2. if there is still an error, perform check 8. check 8 the system board may be faulty. replace it with a new one. if there is still an error, perform check 9. check 9 the memory may be defective. re place the memory module with a new one following the steps described in chapter 4. if the problem persists, perform check 10. check 10 the cpu may be faulty. replace it with a new one following the instructions in chapter 4. 16 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.8 odd (optical disk drive / blue -ray drive) 2 troubleshooting 17 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.8 odd (optical disk drive / blue-ray drive) to check if the internal odd drive is defec tive or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 odd cleaning check procedure 2 test program check procedure 3 hdd/odd/media bridge access led check procedure 4 connector check and replacement check procedure 1 odd cleaning check 1. turn off the power to the computer. 2. open the odd tray by inserting a slender object su ch as a straightened paper clip into the eject hole. the object must be long enough to activate the eject mechanism. 3. clean the laser pickup lens with a lens cleaner . apply the cleaner to a cloth and wipe the lens. 4. if the odd drive still does not function properly after cl eaning, go to procedure 2. procedure 2 test program check execute the odd drive test program available as part of the maintenance test program. insert the diagnostics cd in the computer's cd, turn on the computer and run the test. then insert a test odd (toshiba-emi dvd-rom test disk tsd-1) into the odd drive. see chapter 3 for information on how to perform the test. if any error is detected by the test, go to procedure 3. procedure 3 hdd / odd / media bridge access led check execute the odd drive test program available as part of the maintenance test program. insert the diagnostics cd in the computer's cd, turn on the computer and run the test. then insert a test odd (toshiba-emi dvd-rom test disk tsd-1) into the odd drive. see chapter 3 for information on how to perform the test. if the access led doesn?t light or blink during the odd test, go to procedure 4. procedure 4 connector check and replacement check the odd drive is connected to the system boa rd by the connector. the connector may be disconnected from the system board or faulty. disassemble the computer following the steps described in chapter 4 and perform the following checks: free datasheet http://www..net/
2.8 odd (optical disk drive / blue -ray drive) 2 troubleshooting check 1 make sure the following connector ha s been firmly connected to the odd drive and the system board. if the connector is loose or off, reconnect it firmly and return to procedure 2. if there is still an error, perform check 2. check 2 the power button board or its cable m ay be damaged. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 3. check 3 the sata connector board may be damaged. replace it with a new one following the disassembling instructions in chapte r 4. if the problem persists, perform check 4. check 4 the odd may be damage d. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 5. check 5 the system board may be damaged. replace it with a new one following the disassembling instructions in chapter 4. if the problem persists, perform check 6. check 6 the cpu may be damaged. replace it with a new one following the disassembling instructions in chapter. 18 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.9 lan 2 troubleshooting 19 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.9 lan to check if the computer?s lan is defec tive or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the lan check program available as pa rt of the maintenance test program. this program will check the lan. insert the bootable cd into the cd. turn on the computer and run the check program. see chapter 3 for information on how to perform the check. if any abnormal is detected by the check, go to procedure 2 procedure 2 connector check and replacement check the lan connector (rj45) is mounted on the system board. if the lan malfunctions, the system board or cpu might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 the system board may be faulty. replace it with a new one following the instructions in chapter 4. if the lan is still not functioning properly, perform check 2. check 2 the memory may be defective. re place the memory module with a new one following the steps described in chapter 4. if the problem persists, perform check 3. check 3 the cpu may be faulty. disassemble the computer following the steps described in chapter 4 and replace the cpu with a new one. free datasheet http://www..net/
2.10 audio test (speaker and internal mic) 2 troubleshooting 2.10 audio test (speaker and internal mic) to check if the computer?s speaker is def ective or malfunctioning, fo llow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the audio test available as part of the maintenance test progr am. see chapter 3 for information on how to perform the test. if an error is detected in the te st, go to procedure 2. if no error is detected, the audio itself is normal. procedure 2 connector check and replacement check the audio or system board may be disconnected or faulty. disassemble the computer following the steps described in chapter 4 and perform the following checks: check 1 make sure the speaker cable and webcam cable have been firmly connected to the system board. if the cable is loose or off, reconnect it firmly and return to procedure 1. if there is still an error, perform check 2. check 2 the speaker may be faulty. replace it with a new one following the instructions in chapter 4. if the proble m persists, perform check 3. check 3 the webcam module or webcam cable m ay be faulty. replace it with a new one following the instructions in chapter 4. if the intenal mic is still not functioning properly, perform check 4. check 4 the system board may be faulty. replace it with a new one following the instructions in chapter 4. if the audio is still not functioning properly, perform check 5. check 5 the memory may be defective. re place the memory module with a new one following the steps described in chapter 4. if the problem persist, perform check 6. check 6 the cpu may be faulty. disassemble the computer following the steps described in chapter 4 and replace the cpu with a new one. 20 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.11 cooling module 2 troubleshooting 2.11 cooling module to check if the computer?s cooling module is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the fan on/off test program available as pa rt of the maintenance test program. this test program checks the cooling module. insert the diagnostics bootable cd in the computer's cd, turn on the computer and run the test. see chap ter 3 for information on how to perform the test. if any error is detected by the test, go to procedure 2. procedure 2 connector check and replacement check the cooling module is connected to the system boa rd. if the cooling module malfunctions, there may be a bad connection between the cooling modul e and the system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 make sure the cooling module has been firmly connected to the connector on the system board. also make sure that the ta pe is not stuck to any part of the fan and that the fan is free of foreign matter. cooling module system board cpu if the connector is disconnected, connect it firmly to the system board and return to procedure 1. if the tape is stuck to any part of the fan, stick it back to the specified point. if a foreign matter is found in the fan, remove it and then return to procedure 1. if there is still an error, perform check 2. check 2 the cooling module may be faulty. re place it with a new one following the steps in chapter 4. if the cooling module is still not functioning properly, perform check 3. check 3 the memory may be defective. re place the memory module with a new one following the steps described in chapter 4. if the problem persists , perform check 4. check 4 cpu may be faulty. disassemble the computer following the steps described in chapter 4 and replace the cpu with a new one. 21 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.12 webcam module 2 troubleshooting 2.12 webcam module to check if the webcam is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 toshiba utility check procedure 2 connector check and replacement check procedure 1 toshiba utility check use a hdd with toshiba dx preload image to boot into os. execute the toshiba utility, ?web camera application? and check if webcam led and webcam work normal. if any abnormal symptom is detected, go to procedure 2. procedure 2 connector check and replacement check the webcam module is connected to the system board. if the webcam module malfunctions, there may be a bad connection between the webcam module and the system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 make sure the webcam cable has been firmly connected to the connector on the system board and webcam module.. if the connector is disconnected, connect it firmly to the system board and return to procedure 1. if there is s till an error, perform check 2. check 2 the webcam module may be faulty. re place it with a new one following the steps in chapter 4. if the webcam module is still not functioning properly, perform check 3. check 3 the webcam cable may be defective. replace the webcam cable with a new one following the steps described in chapter 4. if the problem persists , perform check 4. check 4 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 22 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.13 scalar board (hdmi / d-port / audio line-in) 2 troubleshooting 23 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.13 scalar board (hdmi / d-port / audio line-in) to check if the scalar board is defective or malfunctioning, follow the tr oubleshooting procedures below as instructed. procedure 1 display check by device with hdmi/d-port/line-in output procedure 2 connector check and replacement check procedure 3 display off led check procedure 1 test program check execute the ?system information? available as pa rt of the maintenance test program to check firmware version of scalar boar d. insert the bootable cd into the cd. turn on the computer and run the check program. see chapter 3 for information on how to perform the check. if any abnormal is detected by the check, go to procedure 2 procedure 2 display check by devi ce with hdmi/d-port/line-in output connect a device with hdmi/d-port/line-in output source to system. press ?display off? and ?av select? button to turn on the display functio n and select signal resource. try to adjust volume, brightness and turn on/off the display. if any abnormal sympto m is detected, go to procedure 3. procedure 3 display off led check press display off button to turn off di splay in pc mode, d-port and hdmi mode. if the display off led doesn?t light after turning off display, go to procedure 4. procedure 4 connector check and replacement check the scalar board and display contro l board are connected to the syst em board. if the scalar board and display control board malfunctions, there may be a bad connection between the scalar board , display control board, inverter board and the system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: free datasheet http://www..net/
2.13 scalar board (hdmi / d-port / audio line-in) 2 troubleshooting check 1 make sure the below cables have been firmly connected to the connector on the system board, scalar board, inverter board and display control board.. if the connector is disconnected, connect it firmly to the system board and return to procedure 1. if there is s till an error, perform check 2. check 2 the power button board or its cable m ay be faulty. replace it with a new one following the steps in chapter 4. if th e display off led on power button board is still not functioning pr operly, perform check 7. check 3 the scalar board may be faulty. replace it with a new one following the steps in chapter 4. if the scalar board and displ ay control board is still not functioning properly, perform check 4. check 4 the display control board may be faulty. replace it with a new one following the steps in chapter 4. if the scalar board and display control board is still not functioning properly, perform check 5. check 5 the inverter board may be faulty. repl ace it with a new one following the steps in chapter 4. if the scalar board and displ ay control board is still not functioning properly, perform check 6. check 6 the cables may be defective. repla ce the new cable with a new one following the steps described in chapter 4. if the problem persists , perform check 7. check 7 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 24 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.14 wireless lan module 2 troubleshooting 2.14 wireless lan module to check if the wireless lan is defectiv e or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 toshiba utility check procedure 2 connector check and replacement check procedure 1 toshiba utility check use a hdd with toshiba dx preload image to boot into os. execute the network test in toshiba utility, ?pc diagnostic t ool? and check if result is passe d. if any abnormal symptom is detected, go to procedure 2. procedure 2 connector check and replacement check the wireless lan module is connected to the syst em board and antennas. if the wireless lan module malfunctions, there may be a bad c onnection between the wireless lan module, antennas and the system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 make sure the wireless antennas have been firmly connected to the connector on the system board and wireless module.. if the connector is disconnected, connect it firmly to the system board and return to procedure 1. if there is s till an error, perform check 2. check 2 the wireless lan module may be faulty. replace it with a new one following the steps in chapter 4. if the wireless module is still not functioning properly, perform check 3. check 3 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 25 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.15 tv tuner module and b-cas board 2 troubleshooting 26 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.15 tv tuner module and b-cas board for japan area: to check if the tv tuner is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 toshiba utility check procedure 2 connector check and replacement check procedure 1 toshiba utility check use a hdd with toshiba dx preload image to boot into os. execute toshiba av center to receive tv program in accordance with these steps as below. in case of isdb-t single tuner: step 1 watch any tv channels. if any abnormal symptom is detected, go to procedure 2. in case of isdb-t double tuner: step 1 select ?d1? on toshib a av center and watch tv program. step 2 select ?d2? on toshib a av center and watch tv program. if any abnormal symptom is de tected, go to procedure 2. in case of isdb-t/bs/cs double tuner: this tv tuner has 4 tuner ics. 2 tuners for isdb-t and other 2 tuners for bs and cs. input isdb-t signal and bs/cs signal to check. combine isdb-t signal and bs/cs signal to one coaxial cable to input it to pc. it?s difficult to check all tv ics and data streams because user cannot select tuners explicitly. and keep the steps as below. step 0 stop all recording, if recording is working. and turn off antenna power by toshiba av center setting dialog. step 1 select ? d? to watch and check isdb-t tv program (isdb-t a). step 2 record isdb-t program (isdb-t a) you?re watching to push record button. step 3 change to other isdb-t program (isdb-t b) without stopping recording. step 4 watch and check isdb-t tv (isdb-t b). step 5 select ?bs? and change to bs tv program. (bs/cs a) watch and check. step 6 record bs (bs/cs a) tv you?re watching to push record button. free datasheet http://www..net/
2.15 tv tuner module and b-cas board 2 troubleshooting 27 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual step 7 change to isdb-t program (isdb-t b) you?re cording. step 8 stop isdb-t programs (isdb-t b) recording. step 9 select change from isdb-t you?re watching to bs program (bs/cs b). watch and check. if any abnormal symptom is detected in from step 1 to step 9, go to procedure2. step10 turn on antenna power by toshiba av center setting dialog. check if 15.7v is applied between sign al line in coaxial cable and gnd. if voltage of coax is not proper ( >1 3.5v or <16.5v), go to procedure 2. before finishing procedure 1 or going to procedure 2, turn off antenna power. if you leave it on, tuner or system board will be broken easily by mis- connect or unconsidered touch. free datasheet http://www..net/
2.15 tv tuner module and b-cas board 2 troubleshooting procedure 2 connector check and replacement check the tv tuner module is connected to the sy stem board and antenna. if the tv tuner malfunctions, there may be a bad connection betw een the tv tuner module, antennas system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the checks: check 1 make sure the tv tuner antennas has been firmly connected to on the connector the tv tuner module and the tv tuner a nd b-cas board cable has been firmly connected to the connector on the system board. 28 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual if the connector is disconnected, connect it firmly to the system board to procedure 1. if there is still an error, perform check 2. check 2 the tv tuner module m ay be faulty. replace it with a new one following steps in chapter 4. if the tv tuner module is still not functioning properly, perform check 3. check 3 the b-cas board may be faulty. replace it with a new one following the chapter 4. if the tv tuner module is still not functioning properly, perform check 4. check 4 the system board may be fault y. disassemble the computer following the described in chapter 4 and replace the system board with a new one. antenna connector tv tuner system board b-cas board coaxial cable connector b-cas cable free datasheet http://www..net/
2.15 tv tuner module and b-cas board 2 troubleshooting for non japan area: to check if the tv tuner is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 function check procedure 2 connector check and replacement check procedure 1 function check use a hdd with preload image to boot into os. execute tv program to receive dvbt or pal tv single in accordance with these steps as below. step 1 watch any tv channels. if any abnormal symptom is detected, go to procedure 2. procedure 2 connector check and replacement check the tv tuner module is connected to the sy stem board and antenna. if the tv tuner malfunctions, there may be a bad connection between the tv tuner modules, antennas system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the checks: check 1 make sure the tv tuner antennas has been firmly connected to the connector of tv tuner module and the tv tuner has b een firmly connected to the connector of the system board. if the connector is disconnected, connect it firmly to the system board to procedure 1. if there is still an error, perform check 2. check 2 the tv tuner module m ay be faulty. replace it with a new one following steps in chapter 4. if the tv tuner module is still not functioning properly, perform check 3. check 3 the system board may be faul ty. disassemble the computer following the described in chapter 4 and replace the system board with a new one. 29 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.16 cir and remote controller 2 troubleshooting 2.16 cir and remote controller to check if the cir and remote controller are defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 power on check procedure 2 connector check and replacement check procedure 1 power on check press button ?pc ? ? on the remote controller to power on system. if system can?t be powered on, go to check 1. check 1 the remote controller module may be lo w battery. replace new battery and try to power on system again. if the system is still not powered on properly, go to check 2. check 2 the remote controller module may be faul ty. replace it with a new one and try to power on system again. if the system is still not powered on properly, go to procedure 2. procedure 2 connector check and replacement check the cir is on the power button board that connect s system board with a cable. if the cir and remote controller module malfunctions, there ma y be a bad connection between power button board and system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 make sure the power button board and system board have been firmly connected with power button cable. if the connector is disconnected, connect it firmly to the system board and return to procedure 1. if there is s till an error, perform check 2. check 2 the power button board or cable may be faulty. replace it with a new one following the steps in chapter 4. if cir is still not functioning properly, perform check 3. check 3 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 30 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.17 usb ports 2 troubleshooting 31 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.17 usb ports to check if the usb ports are defective or malf unctioning, follow the troubleshooting procedures below as instructed. procedure 1 usb flash driver check procedure 2 connector check and replacement check procedure 1 usb flash driver check use a hdd with toshiba dx preload image to boot into os. plug a usb flash driver to each usb port and try to add and delete a file in it . re-plug the usb flash driver if system can?t cognize it. if any abnormal symptom is detected, go to procedure 2. procedure 2 connector check and replacement check all usb ports are in the system board. disassemb le the computer following the steps described in chapter 4 and perform the following checks: check 1 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. free datasheet http://www..net/
2.18 mic jack and earphone jack 2 troubleshooting 32 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.18 mic jack and earphone jack to check if the computer?s speaker is def ective or malfunctioning, fo llow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the audio loop test available as part of the maintenance test program. see chapter 3 for information on how to perform the test. if an error is detected in the te st, go to check 1. if no error is de tected, the audio itself is normal. check 1 the system board may be faulty. replace it with a new one following the instructions in chapter 4. if the audio is still not functioning properly, perform check 2. check 2 the memory may be defective. re place the memory module with a new one following the steps described in chapter 4. if the problems persist, perform check 3. check 3 the cpu may be faulty. disassemble the computer following the steps described in chapter 4 and replace the cpu with a new one. free datasheet http://www..net/
2.19 spurs board and rec led 2 troubleshooting 2.19 spurs board and rec led to check if the spurs board and rec led are defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 toshiba av center check procedure 2 connector check and replacement check procedure 1 usb flash driver check use a hdd with toshiba dx preload image to boot into os. execute toshiba av center and play tv and try to record tv program. if any abnormal symptom is detected, go to procedure 2. procedure 2 connector check and replacement check spurs board will be activated in recording tv program by toshiba av center. rec led that will light is on the power button board. if the spurs board and rec led malfunction, there may be a bad connection between these boards and cables or either might be faulty. disassemble the computer following the steps described in ch apter 4 and perform the following checks: check 1 if rec led malfunctions, the powe r button board or cable may be faulty. disassemble the computer following the steps described in chapter 4 and replace the system board with a new one. if re c led is still not functioning properly, perform check 4. check 2 if spurs board malfunctions, the conn ection of spurs board or fan may be faulty. disassemble the computer following the steps described in chapter 4 and replace the thermal module or fan with a new on e. if spurs is still not functioning properly, perform check 3. check 3 if spurs board malfunctions, the spurs board or cable may be faulty. disassemble the computer following the steps describe d in chapter 4 and replace the system board with a new one. if spurs is still no t functioning properly, perform check 3. check 4 the system board may be faulty. replace it with a new one following the instructions in chapter 4. 33 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.20 3 in 1 card reader 2 troubleshooting 34 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 2.20 3 in 1 card reader to check if the card reader is defective or ma lfunctioning, follow the tr oubleshooting procedures below as instructed. procedure 1 memory card check procedure 2 connector check and replacement check procedure 1 memory card check use a hdd with toshiba dx preload image to boot into os. plug-in memory card to the 5 in 1 card reader and try to add and delete a file in it. re-plug the memory card if system can?t recognize it. if any abnormal sympto m is detected, go to procedure 2. procedure 2 connector check and replacement check the 5 in 1 card reader is in the system boa rd. disassemble the computer following the steps described in chapter 4 and pe rform the following checks: check 1 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. free datasheet http://www..net/
2.21 hotkey board 2 troubleshooting 2.21 hotkey board to check if the computer?s hotkey board is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 test program check procedure 2 connector check and replacement check procedure 1 test program check execute the hotkey test available as part of th e maintenance test progr am. see chapter 3 for information on how to perform the test. if an error is detected in the test, go to procedure 2. procedure 2 connector check and replacement check the hotkey board is connected to the system boa rd. if the hotkey board malfunctions, there may be a bad connection between the hotkey board and the system board or either might be faulty. disassemble the computer following the steps de scribed in chapter 4 and perform the following checks: check 1 the hotkey board may be faulty. replace it with a new one following the instructions in chapter 4. if the hotkeys are still not functioning properly, perform check 2. check 2 the hotkey board cable may be defect ive. replace the hotkey board cable with a new one following the steps described in ch apter 4. if the problems persist, perform check 3. check 3 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 35 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
2.22 instant tv 2 troubleshooting 2.22 instant tv the instant tv function is only for japan. to ch eck if it is defective or malfunctioning, follow the troubleshooting procedur es below as instructed. procedure 1 function check procedure 2 connector check and replacement check procedure 1 function check turn on pc tv by remote controller ?start tv? button, pc will show tv programs within seconds. if the function doesn?t work, go to proc edure 2. if the function works, the instant tv function is normal. please also notice instant tv function only sup ports isdb-t tuner w ith mini b-cas card. procedure 2 connector check and replacement check if this instant tv malfunctions, there may be a bad connection between tv tuner module, antennas and system board or either might be faulty. disassemble pc following the steps described in chapter 4 and perform the following checks: check 1 make sure tv tuner antennas has been firmly connected to the connector on the tv tuner module and the tv tuner and b-cas board cable has been firmly connected to the connector on the system board. 36 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual if the connector is disconnected, connect it firmly to the system board and go to procedure 1. if there is still an error, perform check 2. check 2 tv tuner module may be faulty. replace it with a new one following steps in chapter 4. if the instant tv is still no t functioning properly, perform check 3. check 3 b-cas board may be faulty. replace it with a new one following steps in chapter 4. if the instant tv is still not functioning properly, perform check 4. check 4 system board may be faulty. disassemble pc followi ng the described in chapter 4 and replace system board with a new one. antenna connector tv tuner system board b-cas board coaxial cable connector b-cas cable free datasheet http://www..net/
2.23 touch screen module 2 troubleshooting 2.23 touch screen module to check if the computer?s touch screen m odule is defective or malfunctioning, follow the troubleshooting procedures below as instructed. procedure 1 function check procedure 2 connector check and replacement check procedure 1 function check enter the os and install the touch module driver again. after reboot the computer, test the touch screen function in the os. if the function is not work, go to procedure 2. if the function can work, the touch screen module is normal. procedure 2 connector check and replacement check the touch screen module contains 2 sensors and a touch screen board. they were connect to the system board by touch screen module. any if the components or there may be defective. disassemble the computer following the steps de scribed in chapter4, and then perform following checks: check 1 the sensors may be defect, replace them with new ones following the instructions in chapter 4. if the touch sensor function is still not work, perform check 2. check 2 the touch screen board may be defect . replace the touch screen board with a new one following the steps described in chapter 4. if the problems persist, perform check 3. check 3 the touch screen board cable may be defective. replace the touch screen board cable with a new one following the steps described in chapter 4. if the problems persist, perform check 4. check 4 the system board may be faulty. di sassemble the computer following the steps described in chapter 4 and replace the system board with a new one. 37 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
chapter 3 diagnostic programs free datasheet http://www..net/
3 diagnostic programs ii toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 main tenance manual chapter 3 contents 3.1 general .......................................................................................................................... 1 3.2 quick start .................................................................................................................... 3 3.2.1 quick test ............................................................................................... 3 3.2.2 customization test .................................................................................. 3 3.2.3 keyboard layout test .............................................................................. 7 3.2.4 audio play test ....................................................................................... 9 3.2.5 audio record test ................................................................................... 9 3.2.6 dmi read .............................................................................................. 10 3.2.7 dmi write ............................................................................................. 11 3.2.8 system information ............................................................................... 12 3.2.9 view logs ............................................................................................. 13 3.2.10 exit to free dos .................................................................................. 13 3.2.11 the diagnostics screen explanation ..................................................... 14 3.3 options ........................................................................................................................ 17 3.3.1 overview ............................................................................................... 17 3.3.2 batch parameters configuration ........................................................... 18 3.3.3 item?s parameters configuration ........................................................... 20 3.3.4 load batch parameters .......................................................................... 21 3.3.5 save batch parameters .......................................................................... 22 3.3.6 log parameters setting ........................................................................ 22 3.3.7 specify log viewer ............................................................................. 24 3.3.8 display log file .................................................................................. 24 3.3.9 log viewer .......................................................................................... 25 3.3.10 log file sample................................................................................... 26 3.4 subtests ....................................................................................................................... 28 3.5 system test ................................................................................................................. 31 3.6 memory test ............................................................................................................... 36 3.7 storage ........................................................................................................................ 41 3.8 video ........................................................................................................................... 45 free datasheet http://www..net/
3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual iii 3.9 communication (comm) .......................................................................................... 53 3.10 peripheral .................................................................................................................... 54 3.11 error codes and description ........................................................................................ 56 3.12 quick test item list ...................................................................................................... i free datasheet http://www..net/
free datasheet http://www..net/
3.1 general 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 1 3.1 general this chapter explains the dia gnostic programs which tests and di agnoses the functions of the hardware components of this computer. the di agnostic programs can be classified into two types: option and diagnostic test. note 1: this diagnostic supports mckinley 10r/10rg note 2: before test must set sata controller mode to ?compatibility? in bios advanced setting, when finished test set it to ?ahci? note 3: before running a test, be sure to: 1. check that all the cables are connected securely. 2. exit the application that is cu rrently running and close windows. the option includes the following functions: ? select all items ? test select items ? edit batch parameters ? load batch parameters ? save batch parameters ? log parameters ? specify log viewer ? display error log file ? dos shell ? exit to free-dos the diagnostic test devices incl ude the following tests: ? system test ? memory test ? storage test ? video test ? communication test ? peripheral test ? keyboard layout test ? audio play test ? audio record test ? dmi read ? dmi write ? system information before running the diagnostic programs, get the following tools prepared: free datasheet http://www..net/
3 diagnostic programs 3.1 general 2 toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual ? a service diagnostic boot cd or usb flash memory ? a formatted floppy disk ? a test media cd (a-bex test cd-r om tcdr-702)(for cd-rom test) ? a test media dvd (toshiba-emi dvd-rom test disk tsd-1) ? an external monitor (for display test) ? a cd-rom driver (for cd-rom test) ? audio line for audio record test ? a data cd (for cd-rom test) the following chapters describe all the test deta ils. the test items could be selected from the diagnostic test menu. note: when booting up the unit for the first time, the system will automatically select the location of the result log file. if a usb floppy drive is connected, and there is an unprotected floppy diskette with more then 50kb spare space in the drive, system will save all log files into the root directory the diskette; otherwise, system w ill save all log files in the root directory of ram disk. free datasheet http://www..net/
3.2 quick start 3 diagnostic programs 3.2 quick start when the system is booting from service diagnostic cd or usb flash memory, the following screen will be displayed: please select a test item or select 0 to exit to free -dos: 3.2.1 quick test when this item is selected, the system will run the configured test items and generate a test report automatically. when the test is completed, a file named quic k.log would be saved in the defined location. when quick.log is being created, meanwhile, a file named quick.log has already existed, the system will automatically rename quick.log to qu ick.old for the backup purpose of the log file. for the detail of test item, please refer to quick test item list . 3.2.2 customization test when this item is selected, the system w ill run the diagnostic programs according to the procedures you defined. when the test is comple ted, a file named custom.log will be saved in the defined location. please see the following example--led test. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 3 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start 1. use arrow key to select ?led? item on ?p eripheral? in the menu, then press space key to select it. (when it is being selected, there is a x marked in the [ ] ) select ?led? or press f8 to run the test. the prompt information would be displayed in the screen as below. this test item needs user to ve rify whether the mouse works normally. 4 toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs the test result will be displayed in the following screen: here is another method to run the test: highl ight a test item by us ing arrow keys, then, press enter to start. if there are parameters pr ovided, user should set parameters in the parameter dialog window. cpu speed test (step by step): 1. select test item: toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 5 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start select system ?cpu ? cpu speed, then, press the enter key. 2. parameters setting choose the ok button after you set the proper parameters in the following window. 3. test result system will automatically run and display the test result as follows: 6 toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs following is the comparison report of the two testing methods mentioned above: 1) configuration and running as to the method used in mouse test, the user is required to select test items by pressing space key and set the parameters artificially, (see 3.3.3 item?s parameters configuration ) then press f8 to start the test. user should configure each parameter in advance; otherwise the default parameters would be used. using this method, user is allowed to select more than one test item at one time. 2) running the current test item as to the method adopted in cpu speed test , user should highlight the test item and press enter to start testing. and the user has to setup the parameters every time before running the test. using this method, only one test item would be tested at one time. 3.2.3 keyboard layout test the test purpose is to check whether 2 kinds of keyboards run well during the test procedure. when users choose the item, the na mes of these countries will be displayed on the screen for user choice. user press any i ndex of token in ascii, and the program will test the kind of ke ymap of the country. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 7 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start the test screen would be shown as below: it requires user to press the key and ch eck whether the key in the screen changes color or not. user can terminate test by typing ? end ?. when testing the ? fn? key, it must press the ?pgdn? ( at right top corner ) key at the same time. when the user has checked all the keys and all the keys in the screen have changed color, the diagnostics program would automa tically end the test and report the pass information. 8 toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs if keyboard test fails, program will terminat e the test and report the fail information when it is time to timeout. the test will end when all keys are pre ssed or test time is out after 90 seconds. 3.2.4 audio play test check whether the system could playback a udio normally. when the test is completed, a file named audio_p.log will be sa ved in the defined location. 3.2.5 audio record test check whether the system could record the sound normally. if there is no error during the whole test, pass; otherwise, fail. wh en the test is completed, a file named audio_ r.log will be saved in the defined location. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 9 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start note 1: please insert audio loopback cable before run this test 3.2.6 dmi read read the information from the system?s smbios and display it in the screen as follows: user can press any key to exit the program. 10 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs 3.2.7 dmi write in addition to reading the dmi information, dmi write also permits a ttributes editing and updating: manufacture, product name, ve rsion, serial number, and oem part number, etc. the following screen will be displayed: in this screen, there are two lines which attr ibute could be edited and updated. the 1 st line (the font in yellow with blue background) shows the attribute?s value that is read from the current system and the 2 nd line (the font in red with turquoise background) shows the same value as that in the 1 st line before user?s editing. us er can modify the attribute?s value in the 2 nd line and press enter to confirm the current ed ition and continue editing the next attribute. during the editing, user could press f2 to confirm the dmi attribute update or press f4 to ignore the modification. press esc to exit the program of dmi write. the confirmation screen is as below: toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 11 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start the attributes that have been modified woul d be marked in red; otherwise in yellow. user could press f2 to save the changes, or press f4 to ignore and exit the current program. 3.2.8 system information this function is used to read the system in formation. when the test is completed, a file named system.log will be saved in the define d location. during the reading process, the following screen will be disp layed to indicate that the progress is in detection: 12 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs on the left column of the above screen, the detected hardware components are listed. the corresponding information of th e detected hardware components is displayed on the right of the screen. it displays the current running status information of the check program. the name of the program is marked on the t op of the screen. at the bottom, the function keys are listed for user operation. during th e detection, keyboard ope ration is invalid. when the detection is finished, the hardware components information will be displayed as follows: user can use function keys listed on the bottom of the screen to display the configuration of the component or exit the current pr ogram. on the left column, the components information is listed and us er can use arrow keys or pgup/pgdn to view the list and highlight the chosen component. on the right column, the configur ation information of the highlighted component is listed. press esc to exit this program. 3.2.9 view logs user can enter one choice to view a log file in the screen as follows. 3.2.10 exit to free dos select this item to exit to free dos. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 13 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start 3.2.11 the diagnostics screen explanation below is an example of running a test item. it includes the following parts: diagnostics windows, test status area, progress bar, erro r list, test item?s title, status bar and message box. 1. diagnostics windows when a test item is running, a diagnostics windows is displayed in full screen. it consists of the following parts: title bar, test running status and report panel, status bar. there would prompt a message box called user bre ak in the central of the window whether user press esc to interrupt the test. 2. test running status and report panel test running status and report panel are located on the middle of diagnostics windows. ? test item name, test process and test result are displayed in the left; ? test status and result are disp layed in the upper right corner of the screen. it displays the test status of the current test item ? test (in testing), pass (test finished and its result is passed), fail (test finished and its re sult is failed) and skip (test skipped). ? the error list of each test module is displayed at the lower right corner of the screen. it would display the total error quantity found in the test, the most recent five error codes and description would be shown here. deta iled error report coul d be viewed with logview.exe. 14 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.2 quick start 3 diagnostic programs ? when pressing esc key during the test process, a user break windows will be popped up for the user to select. 3. user break pressing esc key to interrupt the test, user br eak message box would be prompted out in the central of diagnostics window for th e user to select the following actions: ? continue ---- continue the test; ? skip ---- stop the sub-item of current test item to go to the next item?s test; ? abort ----stop the current test item to test the next module. ? abort all ---- stop all the selected test ite ms. user could use the hot key ctrl+d to achieve the same operation. when the user calls abort all, the following message box will prompt for his selecting. 4. title bar: title bar located at the top of the wi ndow, it includes information as follows: ? program name and its version: service diagnostic ver1.10; ? test module name: label the name and version of the test module. for example, in the above screen, the name of the test m odule is ?memory tester build date 200 7 .02.09?. ? status bar: located at the bottom of the screen as follows: the status bar is used to indicate the current sc ript setting and test stat us. it consists of two lines that includes the information as follows: ? test mode : timebound or loopbound, e.g. loopbound in the above screen; ? script file name : script file name, e.g. ? custom .ini? in the above screen; ? current time(c. time) : current system time, e.g. ?c.time:2008-0 2 -16 00:42:40? in the above screen; toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 15 free datasheet http://www..net/
3 diagnostic programs 3.2 quick start 16 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual ? test time remaining (left) : in timebound mode, it would display the remaining test time at the same location as curren t time (c. time) in the above screen; ? current loop count : in loopbound mode, it will di splay the total loop number planning to execute and the current loop number have been finished, e.g. ?count: 01/01? in the above screen; ? cpu temperature : detect the temperature in the current cpu, e.g. ?cpu: 56c? in the above screen; ? remaining battery capacity : remaining battery capacity detected in the current battery, e.g. ?bat: 46%?; ? test order : define the test sequence. there is two sequence modes: sequential test mode and random test mode. the default mode is sequential test mode, it would displays ?order: seq? as in the above screen; ? log file name : display the file name of the test log, e.g. custom .log in the above screen; ? start test time (s.time): display the test start time for the current test item or the test script, e.g. ?s.time: 2008-02 -16 00:42:28? in the above screen; ? break on error : display ?halt? as shown in the above screen when ?break on error? is enabled; ? wait on error : display ?wait? as shown in the above screen when ?wait on error? is enabled; ? pause enable : display ?pause? when ?pause enable? is enabled; ? manual interrupt method : display ?esc: break? to tell the user how to manually interrupt the test process. free datasheet http://www..net/
3.3 option 3 diagnostic programs 3.3 options 3.3.1 overview in service diagnostics, with the options menu user can configure the batch parameters, test item?s parameters and t hose parameters created by the log file. options menu notes: ? select all/none items switch between selecting a ll test items and selecting none. the hot key is f6 . ? test selected items execute all selected test items in this editor. the hot key is f8 . if ?interactive? option in batch parame ters has not been selected, a warning message would be shown as below: toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 17 free datasheet http://www..net/
3 diagnostic programs 3.3option 18 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual ? edit batch parameters configure batch parameters and a ll the test item?s parameters. ? load batch parameters upload all the test items and the parameters to the *.ini file. ? save batch parameters save all the parameters and the test items that are configured in the editor to a specified file. ? log parameters configure log parameters. ? specify log viewer specify the viewer for the log file. ? display error log file load the log file viewer specified in the specify log viewer to view the log file. ? dos shell enter the dos shell and execute the dos programs. you can also exit to the service diagnostics edit or by the command of exit . ? exit to dos exit the service diagnostics editor and back to dos. 3.3.2 batch parameters configuration the batch parameters configuration screen can be accessed through service diagnostics/options -> edit batch parameters -> batch parameters: free datasheet http://www..net/
3.3 option 3 diagnostic programs ? test order specify the order of the test items. c hoose 'sequence' to adopt the sequential mode; choose 'random' to run the test items in random sequence. ? test options choose one of the following options: 9 wait on error wait for further confirmation while an error occurs. 9 break on error stop the test when a test item fails. 9 pause enable pause at the end of each test items and wa it for the user to response with the test items that requires the user to assist the te st processes, such as the keystroke test. 9 interactive if the item is enabled during the test, the te st items that need user to response can run normally, such as mouse test; if it is disabled, those test items will report fail. when the option here is enabled, it would affect all the test items while the same option in ?item parameters configura tion? only affect that test item. 9 monitor battery life toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 19 free datasheet http://www..net/
3 diagnostic programs 3.3option monitor the remaining ba ttery capacity (percent). 9 monitor cpu thermal monitor the cpu temperature. ? test mode 9 loopbound the chosen test items will run repeatedly according to the times specified in the 'number of loops'. 9 timebound the chosen test items will run for an exte nt time specified in 'time limit hrs' and 'time limit min'. ? time limit hrs specify the hours whether 'timebound' is chosen under the batch mode. ? time limit min specify the minutes whether 'timebound' is chosen under the batch mode. ? number of loops specify the repeating times when 'loop bound' is chosen under the batch mode. 3.3.3 item?s parameters configuration the test items? parameters configurati on screen can be accessed through service diagnostics/options -> edit batch paramete rs -> item?s parameters-> system- >cpu-> basic functionality: ? repeat count 20 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.3 option 3 diagnostic programs repeat times of the test item. ? interactive if the item is enabled during the test, the te st items that need user to response can run normally, such as ps2 mouse test; if it is disabled, those test items will report fail. whether the option here is enabled, it only affects the current test item. ? parameters for the test items with specific parameters, this option will call the related configuration screens. otherwise, the program will show the following dialogue window: parameters for the specific test items: some test items (memory, hdd, e g...) ha ve their individual parameters, which can be configured in their parameters setting window. 3.3.4 load batch parameters batch parameter is saved in the script f ile whose extension name is ini (*.ini). below is the screen shot of ?load batch parameters?. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 21 free datasheet http://www..net/
3 diagnostic programs 3.3option in this window, you can specify the .ini files that you wanted to be edited or modified. 3.3.5 save batch parameters here you can save the edited or modified content to the batch parameters files. 3.3.6 log parameters setting you can access the log parameters screen through service diagnostics\options - generate report. 22 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.3 option 3 diagnostic programs ? report destination if selecting 'none', no log file will be generated; if selecting 'file', a log file with the name specified in 'log file name' will be generated. ? log options 9 log errors if selecting this parameter, errors will be recorded when the test fails. 9 log test activities if selecting this parameter, the subtest results will be recorded. 9 log test start time if selecting this parameter, the start time of the test will be recorded. 9 log test end time if selecting this parameter, the end time of the test will be recorded. 9 log errors only if selecting this parameter, errors will be recorded only when the test fails. 9 log errors only with time if selecting this parameter, errors and time will be recorded only when the test fails. 9 append to old log file if selecting this parameter, the new log will be added to the old one. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 23 free datasheet http://www..net/
3 diagnostic programs 3.3option 9 log d meter, details of the failed test will be recorded. ? log fil g file name. you can input the detail path of th e file. system will 3.3.7 s file viewer in the specify log viewer screen. evice info on fail i f selecting this para e name specify the lo show the detail path of the file. pecify log viewer you can specify the log the default viewing program of service diagnostics is logview.exe. 3.3.8 d log file for viewing in the display error log file screen. isplay log file you can specify the 24 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.3 option 3 diagnostic programs in this screen, you can specify a log file and view it with the viewer designated in specify log viewer. 3.3.9 log viewer service diagnostic log viewer: ? , scroll a line backward or forward on the screen. ? page up, page down scroll a page backward or forward on the screen. ? esc exit the log viewer. ? f1 display the help information about the log viewer operations and the functional keys. ? ctrl+home go to the start of the log file. ? ctrl+end go to the end of the log file. ? ctrl+f3 toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 25 free datasheet http://www..net/
3 diagnostic programs 3.3option 26 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual prompt the search dialogue for the user to input the string to be looked for and specify the searching method. ? f3 find the next correspond ing strings given. 3.3.10 log file sample log file is a test result file, which record s the following information: test module name, test item name, start/end time and the test result (including pa ss, fail, skip and abort). when a failure is found, both the er ror code and the error information were recorded. in the log file, we use test items as the test item name, which could not be modified in the whole time. and we use the internal name as name in the program?s ui, which corresponds to the test item name and could be modified according to the user?s favorite. the following section is a sample of log file: diag report : service diagnostic ver 1.00 ... memory tester build date 2006.01.10 [walk high] begin time: wed jul 05 10:45:36 2006 base memory test : pass extended memory test : pass end time: wed jul 05 10:47:51 2006 : service diagnostic ver 1.00 ... mouse test build date 2006.01.10 [mstpad] begin time: wed jul 05 10:48:54 2006 touch pad test : fail free datasheet http://www..net/
3.3 option 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 27 item test fail function id :502 error code :50202 error message :touch pad test fail end time: wed jul 05 10:49:16 2006 free datasheet http://www..net/
3 diagnostic programs 3.4 subtests 28 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual 3.4 subtests test group sub item id subtest test id test items internal name system 01 cpu 01 basic functionality test [cpubasicfun] 02 cpu speed [cpuspeed] 03 coprocessor npu basic functions coprocessor [npufun] 04 cpu information [cpuinformation] 05 cpu protected mode [protect] 0 6 mmx [mmx] 02 board 01 dma controller [dmactrl] 02 interval timer [timer] 03 clock / calendar [realclock] 04 pci system [pci] 05 plug and play [pnp] 06 acpi test [acpi] 03 fan 01 cpu fan speed test [fanspeed] memory 01 bios rom [biosrom] 02 pattern 01 bit stuck high test [bshigh] 02 bit stuck low test [bslow] 03 checker board test [chkbd] 04 cas line test [casline] 05 incremental test [incrment] 06 decremental test [decrment] 07 incremental decremental test [idcrment] 03 extended pattern 01 write/read cycle test [xwrcycle] 02 read cycle test [xrcycle] 04 walking 1's test [walkhigh] 05 walking 0's test [walklow] 06 memory address [address] 07 refresh test [refresh] 08 cache memory [cacheone] 09 random memory 01 randomize test [random] 02 random increment read/write [randincr] free datasheet http://www..net/
3.4 subtests 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 29 10 data bus test [databus] 11 bus noise [busnoise] 12 memory speed test [memspeed] storage 01 hdd 01 sequential/random r/w [seqrdrw1] 02 sequential/random seek [seek1] 03 performance [perform1] 04 controller check [controller1] 05 diagnostic read/write [diagrw1] 06 smart test [smart1] 02 odd 01 controller test [cdrwcontroller] 02 data transfer rate [cdrwtransrate] 03 data cd butterfly seek [cdrwbutterfly] 04 data cd random seek [cdrwseek] 05 data cd sequence seek [cdrwsfseek] 06 tray eject test [cdrwtray] video 01 text mode 01 character test [chartest] 02 text attribute [attribut] 03 text page selection [pagesel] 04 text color [color] 05 80*25 text mode [text mode] 02 640*480 vga mode [vgamode] 03 vesa video modes 01 640x480 video modes vesa 640x480x256 mode vesa 640x480x 32k mode vesa 640x480x64k mode vesa 640x480x 16k mode vesa 640x480x32bit mode [v640480_15] [v640480_16] [v640480_24] [v640480_32] 02 800x600 video modes vesa 800x600x256 mode vesa 800x600x64k mode vesa 800x600x32 k mode vesa 800x 600x16 k mode vesa 800x 60 0x32bit mode [v800600_15] [v800600_16] [v800600_24] [v800600_32] 03 1024x768 video modes vesa 1024x768x256 mode vesa 1024x768x64k mode [v1024768_15] [v1024768_16] [v1024768_24] free datasheet http://www..net/
3 diagnostic programs 3.4 subtests 30 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual vesa 1024x768x32 k mode vesa 1024 x 768x 16k mode vesa 1024 x 768 x32bit mode [v1024768_32] 04 vesa video memory [vesamem] 05 agp test [agp] 06 lcd panel test [lcdpanel] 07 register test [register] 08 color purity test [colpurity] 09 direct color test [directcolor] 10 dac/palette address [dacpaladdr] 11 bitblt engine test [bitblt] comm 01 lan card 01 device id detection [deviceid] 02 vendor id detection [vendorid] 03 mac address detection [mac address] peripheral 01 keyboard 01 keyboard data line [kbdataln] 02 keyboard clock line [kbclokln] 02 led 01 device led [kbled] free datasheet http://www..net/
3.5 system test 3 diagnostic programs 3.5 system test move arrow keys and press the space key to select cpu test item from service diagnostic menu, then highlight cpu and press the enter to run this test item. subtest 01 cpu 1. basic functionality test this test item is to check whether the cpu works normally through math and logic calculation, which means verifying the general registers, math registers and logic registers. 2. cpu speed this test item is to detect the work frequency of the current cpu. user should change the parameters setting in the following window before the test: toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 31 free datasheet http://www..net/
3 diagnostic programs 3.5 system test cpu speed comparison --whether you want to make a comparison of the cpu speed with the value set in ?e xpected cpu speed?, you should choose ?yes?; otherwise, ?no?. expected cpu speed --specify the expected cpu speed value you want for further comparison. allowable error rate -- specify the allowable error rate value you want for further comparison. 3. coprocessor 9 npu basic functions test this test item is to check whether th e precision of the numeric processor in the float calculation is up to the ieee standards. 4. cpu information this test item is used for getting & showing cpu information. it will be displayed as follows: 32 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.5 system test 3 diagnostic programs 5. cpu protected mode test this test item is to check whether cpu protected mode instruction works normally. 6. mmx the test item is to confirm whether the cpu supports mmx instructions. subtest 02 boards 1. dma controller this test item is to check whethe r the dma controller works normally. 2. interval timer this test item is to check whether the interval timer (18.2hz, 55ms) works normally. 3. clock/calendar this test item is to check whet her the system clock/calendar works normally. 4. pci system this test item is to check whethe r the bus number, device number and function number in pci bus are valid. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 33 free datasheet http://www..net/
3 diagnostic programs 3.5 system test 5. plug and play this test item is to check: 1. whether the current system supports plug-n-play; 2. whether there is an escd (extended system configuration data) in the bios; 3. whether there is pci-to-isa bridge in the system; 4. whether there is pci bus in the system. 6. acpi test acpi test includes two sub-items as below: system address map test: check the co rrectness of acpi system memory map, and whether its mapping scop e is within real memory. acpi table test: check the correctne ss of acpi relative configuration tables in the current system. subtest 03 fan speed test 1. cpu fan speed test this test item is to check whether the cpu fan currently used works normally in the different speeds of stop, slow, middle and fast. it will be displayed as follows: 34 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.5 system test 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 35 free datasheet http://www..net/
3 diagnostic programs 3.6 memory test 3.6 memory test this test module is to check whet her the memory chip works normally. subtest 01 bios rom this test item is to check the validity of bios rom that in cludes two sub-items -- rom read and rom write protection. ro m read is to check whether bios rom could be correctly read out, rom wr ite protect is to check whether bios rom is write-protected. subtest 02 patterns this test item is to check whether the system memory includes base memory and extended memory that could be accessed correctly through writing and reading with a series of designed pattern data. below is the parameter setting dialog window. test option: choose the memory part to take the test? base memory or extended memory. extended memory test range: specify the test coverage range of extended memory. if user chooses total size, it means that the whole extended memory will be tested. although user can input the parameter into other select box, but the selected result is invalid. if user chooses special size, the test of extended memory will be taken according to the coverage range that user chooses or time. 36 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.6 memory test 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 37 extended memory start address (mb) & extended memory end address (mb): set the range of extended memory that is to be tested, the test coverage would be based on the setting and the value in ?percent (%) mentioned at below. pattern size: choose the pattern size ? by te, word, dword or all. percent (%): choose the percentage of the defined range of the memory to be tested. time limit(h): choose or input the time (hour) of the defined range of the memory to be tested. time limit(m): choose or input the time (minut e) of the defined range of the memory to be tested. 1. bit stuck high test data pattern: every bit is ?1? (each bit is high) 2. bit stuck low test data pattern: every bit is ?0'(each bit is low); 3. checker board test data pattern: lo-byte and hi-byte are composed with 0101(0x5) and 1010 (0xa); 4. cas line test data pattern: lo-byte and hi-byte are composed with 0000 (0x0) and 1111(0xf); 5. incremental test data pattern: a series of increasing data from 0 by adding 1 each time; 6. decrement test data pattern: a series of decreasing data from the maximum (e.g. 0xffff) by subtracting 1 each time; 7. incremental / decrement test data pattern is a series of data whos e low byte is increasing data from 0x00 and high byte is decreasing data from 0xff. free datasheet http://www..net/
3 diagnostic programs 3.6 memory test subtest 03 extended pattern in addition to the above pattern test of th e memory, there is read/write cycle test and read cycle test for the extended memory. below is the parameter dialog window of the extended pattern test. test range: specify the test coverage range of extended memory. if user chooses total size, it means that the whole extended memory will be tested. although user can inpu t the parameter into other select box, but the selected result is invalid. if user chooses special size, the test of extended memory will be taken according to the coverage range that user chooses or time. extended memory start address and extended memory end address (mb) : set the range of extended memory that is to be tested. the test coverage will be accordi ng to the value setting in ?percent (%)? mentioned at below. percent (%): choose the percentage of the defined range of the memory to be tested. time limit(h): choose or input the time ( hour) of the defined range of the memory to be tested; time limit(m): choose or input the time (m inute) of the defined range of the memory to be tested. 1. write/read cycle test 38 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.6 memory test 3 diagnostic programs test by using both read and write instructions. 2. read cycle test test by using read instructions. subtest 04 walking 1?s test the test item is to ensure that there is no short circuitry issue in memory chip. the parameter dialog window is the same as that in ?subtest 02 pattern?. subtest 05 walking 0?s test the test item is to ensure that there is no open circuitry issue in memory chip. the parameter dialog window is the same as that in ?subtest 02 pattern?. subtest 06 memory address this test item is to check short and open issue on memory address lines . subtest 07 refresh test this test item is to check whether the memory refresh works normally. the parameter dialog window is as follows: subtest 08 cache memory the test item is to check whether the cpu internal cache memory could be accessed correctly. subtest 09 random memory random memory test includes the followi ng two test items: randomize test and random incremental read/write test. the parameter dialog window is the same as that in ?subtest 03 extended pattern?. 1. randomize test toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 39 free datasheet http://www..net/
3 diagnostic programs 3.6 memory test 40 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual this test item is to check whether the memory could be correctly accessed with randomized data and ra ndomized memory address. 2. random increment read/write this test item is to check whether the memory could be correctly accessed with randomized memory address an d a series of incremental data. subtest 10 data bus test this test item is to check whether the data bus works normally. subtest 11 bus noise test this test item is to check whether the bus noise works normally. subtest 12 memory speed test this test item is to check the data-transferring rate for the cache memory and the system memory. free datasheet http://www..net/
3.7 storage 3 diagnostic programs 3.7 storage subtest 01 hdd this test item runs on ide hard disks. it checks the functions and performance of ide hard disk. in order to protect user?s hdd data, the password must be verified before the hdd test. the screen is as follows: password hard disk 1. sequential/random r/w this test item is to check the hdd?s read/write function through data writing and reading to hdd. this test item needs user to submit the parameters: ide hdd test range -- specify the test coverage range of ide hdd. if user chooses total size, it means that th e whole ide hdd will be tested. although user can input the parameter into other select box, but the selected result is toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 41 free datasheet http://www..net/
3 diagnostic programs 3.7 storage invalid. if user chooses special size, the test of ide hdd will be taken according to the coverage range that user chooses or time. lba start, lba end --specify the start and end byte in lba (large block address). percent ?specify the coverage rate in percentage of the total disk. time limit(h): choose or input the time (hour) of the defined range of the total disk to be tested. time limit(m): choose or input the time (minute) of the defined range of the total disk to be tested. test mode ?choose test mode from the following options: (1) read & write ?write data on the disk, then read it out and compare the two value; (2) read verify ?read data only; (3) unprotected write ?write data on the disk w ithout backup original data. option ?select sequential test or random test 2. sequential/random seek the test item is to check the correctne ss of the hdd?s sector?s seeking function. this test item involves the following parameters: 42 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.7 storage 3 diagnostic programs ide hdd test range ?is same as the description of the upper item. lba start, lba end -- specify start and finish byte in lba(large block address); option-- select sequential test or random test; percent-- specify the coverage rate in percentage of the total disk. time limit(h): choose or input the time (hour) of the defined range of the total disk to be tested; time limit(m): choose or input the time (minute) of the defined range of the total disk to be tested. 3. performance check the hdd?s seeking speed a nd transfer the data rate. 4. controller check check the hdd controller?s status, in cluding hdd interrupt and unexpected interrupt. 5. diagnostic read/write this test item is a quick test to ve rify whether the hdd could be correctly accessed and the user could specify th e percentage in the below dialog. percent (1-100) -- specify the coverage rate in percentage of the total disk. time limit(h): choose or input the time (hour) of the defined range of the total disk to be tested; time limit(m): choose or input the time (minute) of the defined range of the total disk to be tested; toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 43 free datasheet http://www..net/
3 diagnostic programs 3.7 storage 44 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual 6. smart test smart stands for self-monitoring, analysis and reporting technology. smart test will compare the attribute va lues with the threshold value in the hdd?s controller to confirm whether there is any failure in the hdd subtest 02 odd the odd test runs on id e cdrom/dvd-rom & cd-rw. it will check the odd driver?s functionality and performance. 1. controller test check the cdrom controller?s status. 2. data transfer rate check the data transfer rate of the odd dr ive. it will read data from the odd disc and calculate the data transfer ra te. this test needs a data cd. 3. data cd butterfly seek check the seek function of the odd drive. it will perform a serial of seeking operations. first, locate the minimum lba address, then the maximum, the sub- minimum, the sub-maximum and meet at cen ter point. this test needs a data cd. 4. data cd random seek check the random seek function of odd drive. random access will reflect the performance of the heads? random moveme nt and seek. it te sts for 1000 times. 5. data cd sequence seek check the sequential seek function of od d drive. perform location test to cd- rw under lba mode with the locati on address increasing in sequence. 6. tray eject test check the eject function of the odd. it will eject the odd and ask the user to confirm if the operation succeeds. free datasheet http://www..net/
3.8 video 3 diagnostic programs 3.8 video this test item tests the video by: 1. displaying the figures in different graphic modes. 2. displaying the property and color of the characters in different text modes. user will confirm whether each video mode works normally by judging whether the display is correct. it checks whether the video memory works normally by writing data into the video memory, then reading it out and comparing the two value. subtest 01 text mode 1. character test tests two types of font patterns. font 9*14 font 9*16 it requires the user to check whether a ll characters of each font type displayed correctly by answering the questions prompt ed on screen. it will be displayed as follows:. 2. text attribute this test item is to check whether the text attribute of normal, hi-intensity, inverse, and blinking in vga text mode could be correctly displayed on the screen. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 45 free datasheet http://www..net/
3 diagnostic programs 3.8 video it would display the below texts of th e different attribut es in the screen: 1. text in normal attribute; 2. text in blinking normal attribute; 3. text in inverse attribute; 4. text in blinking inverse attribute; 5. text in hi-intensity attribute; 6. text in blinking hi-i ntensity attribute; users need to check whether all texts displayed correctly in the above six attributes and key in the an swer ?y? or ?n? to the pr ompts ?is this display ok? [y/n]?. below is the test screen of text attribute. 3. text page selection this test item is to check whether the video memory could be correctly written and read in vga text mode. according to the comparison of written data with read data, the program w ould report pass or fail. 46 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.8 video 3 diagnostic programs 4. text color this test item is to check whether all 16 colors foreground and all 8 colors background works normally in vga text mode. the bit4-6 of the attribute byte of a ch aracter defines 8 background colors (black, blue, green, cyan, red, brown, magenta, and light gray), and the bit0-3 defines 16 foreground colors (dark gray, light blue, light green, light cy an, light red, light magenta, yellow, and white besides the above 8 colors). in the test, user is required to respond according to the instruction in the screen. 5. 80 * 25 text mode toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 47 free datasheet http://www..net/
3 diagnostic programs 3.8 video this test item is to check whether 80*25 text mode works normally. in the test, user is required to respond according to the instruction in the screen. subtest 02 640 * 480 vga mode this test item is to check whethe r 680*480 vga text mode works normally. in the test, user is required to respond according to the instruction in the screen. 48 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.8 video 3 diagnostic programs subtest 03 vesa video modes this test item is to check whether all the video modes supported by the video card works normally. in the test, user is required to respon d following the instruction in the screen. 1. 640x480 video modes test 2. 800x600 video modes test 3. 1024x768 video modes test subtest 04 vesa video memory this test item is to check whether vesa video memory could be correctly accessed (write data & read data). belo w is the test item?s parameter dialog window: toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 49 free datasheet http://www..net/
3 diagnostic programs 3.8 video if press ctrl+break to force the test to terminate during execution of vesa video memory, the test program will not operate and display properly in further tests. subtest 05 agp test this test item is to report the system?s accelerated graphics port status and check whether agp registers works normally. subtest 06 lcd panel test this test item is to check whether there is any fault in its resolution by displaying the rgb gradient color screens. 50 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.8 video 3 diagnostic programs subtest 07 register test this test item is to check whether th e registers of the video adapter works normally. subtest 08 color purity test this test item is to check whether the sy stem (the video adapter and the display) could display the purity color of re d, green, blue, black and white. in the test, user is required to respond according to the instruction in the screen. subtest 09 direct color test this test item is to check the video adap ter?s composing ability of direct color in high and true color mode. in the test, user is required to respond according to the instruction in the screen. toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 51 free datasheet http://www..net/
3 diagnostic programs 3.8 video subtest 10 dac/palette address this test item is to check the function of dac registers and palette registers. in the test, user is required to respond according to the instruction in the screen. 52 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.8 video 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 53 3.9 communication (comm) subtest 01 lan card this test item is to check whether the m odule can detect the exis tence of the network card and display its related information. 1. device id detection detect the device id of the network card. 2. vendor id detection detect the vendor id of the network card. 3. mac address detection detect the mac address of the network card. free datasheet http://www..net/
3 diagnostic programs 3.10 peripheral 3.10 peripheral subtest 01 keyboard this test item is to check whether the keyboard works normally. 1. keyboard data line test check whether the keyboard data line works normally. 2. keyboard clock line test check whether the keyboard clock line works normally. subtest 02 led test 1. led test check whether the white led works normally. check whether the orange led works normally. 54 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual free datasheet http://www..net/
3.10 peripheral 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 55 free datasheet http://www..net/
3 diagnostic programs 3.11error codes and description 56 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual 3.11 error codes and description the format of ?error code? is ?ddxxee ?, and ?dd? is the device id (1 ~2 chars), ?xx? is test function id of device (2 chars), ?ee? is th e error code of device (2 chars); th e range of error code is from 01 to 99 in each device (the common error codes in all device are set to 99 and spanned). device error code description cause action ddxx ee common error 94 interactive mode needed the test is not under interactive mode. check whether the interactive test mode is adopted. 01xx cpu 01 cpu general function error the cpu general function register is damaged. replace the cpu. 02 cpu arithmetic error the cpu arithmetic register is damaged. as above. 03 cpu logic error the cpu logic register is damaged. as above. 04 cpu type error the cpu type is not supportable. check whether the cpu is intel cpu. 05 cpu speed error the cpu speed differs from the expected value. check the cpu speed and the set expected speed. 06 npu general function error the npu arithmetic unit is damaged. replace the cpu. 07 npu interrupt error the npu is damaged. as above. 08 cpu information error information of the cpu cannot be acquired. check whether the cpu is intel cpu. 09 protected instruction error the cpu is damaged. replace the cpu. 21 mmx test error the cpu mmx register is damaged. replace the cpu. 02xx memory 01 read error the rom bios has physical problems. test this unit on multiple machines. 02 write-protect error the rom bios has physical problems. as above. 03 base memory error address the test pattern read out from the base memory is different from the one that has been written in this address. test this memory chip on multiple machines. free datasheet http://www..net/
3.11error codes and description 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 57 04 (xms)memory problem the test pattern read out from the extension memory is different from the one that has been written in this address. as above. 05 (xms) out of range wrong parameters se tup. check and reset the parameters. 06 address test error interference between different address channels. test this memory chip on multiple machines. 07 toggle bit error errors with the timer chip. as above. 08 interval error the acquired refreshing frequency is out of the estimated range. reset the estimated range. 09 l1 cache test error the pattern read out from the l1 cache is different from the one that has been written in the same address. test this unit on multiple machines. 12 data bus error interference between different data channels. as above. 14 speed error failure during the transfer speed test. as above. 03xx board 01 dma test error dma channel cannot transfer data normally. repeat multiple times. whether there is always the same error, replace the board. 04 interval timer error the difference between the actual precision of the interval timer and its theory value is out of the permitted range. the timer counts imprecisely. as above. 05 periodic faster error the frequency is beyond the standard. as above. 06 periodic slower error the frequency is below the standard. as above. 07 update-ended interrupt error r/w errors with the rtc refreshing interrupt controller. as above. 08 rtc alarm error the pc speaker's sound source -- -counter/timer 8253 cannot produce corresponding timing signal. as above. 13 pci bus error no pci. check the board. 14 pci bus scan error pci test fails. as above. 15 pci device access error pci access fails. as above. 16 pci config verification error wrong pci configuration. check pci configuration on main board or pci device free datasheet http://www..net/
3 diagnostic programs 3.11error codes and description 58 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual configuration. 17 pci to isa bridge error pci-isa bridge errors. repeat multiple times. if there is always the same error, replace the board. 18 escd error escd errors. as above. 53 acpi table test error errors with the acpi table test. as above. 34xx fan 01 fan slow speed test fail the fan slow speed test fails. check the fan connection. 02 fan stop test fail the fan stop test fails. as above. 03 fan fast speed test fail the fan fast speed test fails. as above. 04xx video 01 text attribute error physical problems with the video card. check whether there is any physical problem with the video card. 02 text page selecti on error as above. as above. 03 text color error as above. as above. 04 text mode error as above. as above. 05 vga mode error 1) physical problems with the video card. 2) physical problems with the monitor. 1) check whether there is any physical problem with the video card. 2) check whether there is any physical problem with the monitor. 06 character test error physical problems with the video card. check whether there is any physical problem with the video card. 07 dac/palette address test error as above. as above. 08 color purity test error physical problems with the video card or the monitor. check whether there is any physical problem with the video card or the monitor. 09 vesa mode 15bits direct color test error as above. as above. 10 vesa mode 16bits direct color test error as above. as above. 11 vesa mode 24bits direct color test error as above. as above. 12 get the pcx graphics map error failure in getting pcx graphics map. check for the pcx graphics map. 13 bitblt engine test error physical problems with the video card. check and see whether the video card has any physical problem. 14 vesa video memory test error as above. as above. free datasheet http://www..net/
3.11error codes and description 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 59 15 vesa vram test error physical problems with the video card or the monitor. check whether there is any physical problem with the video card or the monitor. 16 agp test error agp configuration register errors. check and see whether the agp video card has any physical problem. 17 lcd panel test error lower lcd color resolution. replace the lcd. 19 register test error physical problems with the video card. check and see whether the video card has any physical problem. 20 adapter not support ddc the video card doesn't support ddc. 21 monitor not support ddc the monitor doesn't support ddc. 21 8bits text and attribute test error 1) physical problems with the video card. 2) physical problems with the monitor. 1) check and see whether the video card has any physical problem. 2) check and see whether the monitor has any physical problem. 26 8bits video mode test error as above. as above. 27 15bits video mode test error as above. as above. 28 16bits video mode test error as above. as above. 29 24bits video mode test error as above. as above. 30 32bits video mode test error as above. as above. 31xx audio 01 audio play fail cannot play music. check the audio connection, replace the external fixture, and repeat the test. 02 record fail cannot record. as above. 08xx lan card 01 pci bus error during device id test don?t scan pci device don?t support pci bios 02 pci ethernet card not present during device id test don?t find net card please insert net cad 03 intel pci ethernet card not present during mac test don?t found net card, this card can?t be read mac by this method please update net card or use other method 09xx keyboard free datasheet http://www..net/
3 diagnostic programs 3.11error codes and description 60 toshiba DX730/dx735/ qosmio DX730/ dynabook regza pc d731 maint enance manual 01 keyboard map & stroke test fail keyboard map & stroke test fails. check the kbd connection and repeat the test. 03 clock line test fail clock line test fails. as above. 04 data line test fail data line test fails. as above. 05xx mouse 01 touch pad test fail touch pad test fail check the mouse connection and repeat the test. 20xx ide-hdd 01 get parameter fail ! wrong test parameters are input by user. reinput the correct parameters. 02 write pattern error hd is damaged. send the hd for repair. 03 data compare error hd is damaged. as above. 04 read verify error hd is damaged. as above. 05 seek error hd is damaged. as above. 06 disk controller self test failed the hd controller is damaged. as above. 07 disk controller test unexpected interrupt failed the hd controller is damaged. as above. 09 disk controller action test failed the hd controller is damaged. as above. 10 disk dos not support smart disk dos not support smart change hd which supported smart and test again 11 disk read attribute threshold error disk read attribute threshold error send the hd for repair. 12 disk read attribute value error disk read attribute value error as above. 13 disk smart attribute value error disk smart attribute value error as above. 21xx odd 01 no disk in cdrom no disk is found in the cd- rom. insert a disk into the cd-rom. 02 the disk in cdrom is not data disk the disk in the cd-rom is not data disk. insert a data cd. 03 ide-cd controller error functional errors with the cd- rom. send the cd-rom for repair. 04 cd read error either the disk or the cd-rom is damaged. replace the disk or send the cd- rom for repair. 07 cd seek error either the disk or the cd-rom is damaged. replace the disk or send the cd- rom for repair. 09 eject error wrong cd-rom drive. exit from the wrong drive. free datasheet http://www..net/
3.11error codes and description 3 diagnostic programs toshiba DX730/dx735/ qosmio DX730 / dynabook regza pc d731 maint enance manual 61 free datasheet http://www..net/
free datasheet http://www..net/
3.12 quick test item list 3 diagnostic programs toshiba DX730/dx735/ qosmio dx 730/ dynabook regza pc d731 main tenance manual i 3.12 quick test item list device test items comment cpu basic functionality n pu basic functions cpu information memory bios rom cache memory bit stuck high test 10% or 3 minutes bit stuck low test 10% or 3 minutes address test board interval timer clock / calendar acpi test fan fan speed video 1024x768 video modes tes t : v esa 1024x768x64k mode v esa 1024x768x32bit mode vesa video memory 10% or 3 minutes color purity test direct color test lcd panel hdd sequential/random read 25% or 3 minutes smart check lan card device id detection vendor id detection mac address detection free datasheet http://www..net/
chapter 4 replacement procedures 4 1 free datasheet http://www..net/
4 replacement procedures 4-ii toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-iii chapter 4 contents 4.1 general ......................................................................... error! bookmark not defined. safety precautions .................................................. error! bookmark not defined. before you begin .................................................. error! bookmark not defined. disassembly procedures ........................................ error! bookmark not defined. assembly procedures ............................................. error! bookmark not defined. tools and equipment ............................................. error! bookmark not defined. screw tightening torque ...................................... error! bookmark not defined. colors of screw shanks ......................................... error! bookmark not defined. symbols of screws on the computer body ........... error! bookmark not defined. symbol examples ................................................... error! bookmark not defined. 4.2 keyboard/mouse receiver........................................... error! bookmark not defined. removing the keyboard/mouse receiver ............. error! bookmark not defined. installing the keyboard/mouse receiver .............. error! bookmark not defined. 4.3 memory module and rtc battery .............................. error! bookmark not defined. removing the memory module and rtc battery error! bookmark not defined. installing the memory module and rtc battery ... error! bookmark not defined. 4.4 odd bay module ........................................................ error! bookmark not defined. removing the odd bay module .......................... error! bookmark not defined. installing the odd bay module ............................ error! bookmark not defined. disassembling the odd drive .............................. error! bookmark not defined. assembling the odd drive ................................... error! bookmark not defined. 4.5 stand module ............................................................... error! bookmark not defined. removing the stand module ................................. error! bookmark not defined. installing the stand module ................................... error! bookmark not defined. 4.6 back cover ................................................................... error! bookmark not defined. removing the back cover ..................................... error! bookmark not defined. installing the back cover ...................................... error! bookmark not defined. 4.7 hdd ............................................................................. error! bookmark not defined. free datasheet http://www..net/
4 replacement procedures 4-iv toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual removing the hdd ............................................... error! bookmark not defined. installing the hdd ................................................. error! bookmark not defined. 4.8 converter board ........................................................... error! bookmark not defined. removing the converter board ............................. error! bookmark not defined. installing the converter board ............................... error! bookmark not defined. 4.9 hw tv card and rf splitter card (jpn model only) error! bookmark not defined. removing the hw tv card and rf splitter card .. error! bookmark not defined. installing the hw tv card and rf splitter card ... error! bookmark not defined. 4.10 ccd module ................................................................ error! bookmark not defined. removing the ccd module .................................. error! bookmark not defined. installing the ccd module .................................... error! bookmark not defined. 4.11 odd board ................................................................... error! bookmark not defined. removing the odd board ..................................... error! bookmark not defined. installing the odd board ...................................... error! bookmark not defined. 4.12 touch screen board ..................................................... error! bookmark not defined. removing the touch screen board ....................... error! bookmark not defined. installing the touch screen board ......................... error! bookmark not defined. 4.13 fan................................................................................ error! bookmark not defined. remove the fan ..................................................... error! bookmark not defined. 4.14 power board................................................................. error! bookmark not defined. removing the power board ................................... error! bookmark not defined. installing the power board .................................... error! bookmark not defined. 4.15 speakers ....................................................................... error! bookmark not defined. removing the speakers.......................................... error! bookmark not defined. installing the speakers ........................................... error! bookmark not defined. 4.16 hinge base and main board shield ............................. error! bookmark not defined. removing the hinge base and main board shield error! bookmark not defined. installing the hinge base and main board shield . error! bookmark not defined. 4.17 wireless lan card ...................................................... error! bookmark not defined. remove the wireless lan card ............................ error! bookmark not defined. 4.18 tv tuner ....................................................................... error! bookmark not defined. remove the tv tuner ............................................. error! bookmark not defined. free datasheet http://www..net/
4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-v 4.19 cpu cooling module .................................................. error! bookmark not defined. 4.19.1 for non-vga model .............................. error! bookmark not defined. remove the cpu cooling module .......................... error! bookmark not defined. installing the cpu cooling module ...................... error! bookmark not defined. 4.19.2 for vga model ...................................... error! bookmark not defined. remove the cpu cooling module .......................... error! bookmark not defined. installing the cpu cooling module ...................... error! bookmark not defined. 4.20 cpu .............................................................................. error! bookmark not defined. removing the cpu ................................................ error! bookmark not defined. installing the cpu .................................................. error! bookmark not defined. 4.21 system board ............................................................... error! bookmark not defined. removing the system board ................................. error! bookmark not defined. installing the system board ................................... error! bookmark not defined. 4.22 lcd module ................................................................ error! bookmark not defined. removing the lcd module ................................... error! bookmark not defined. installing the lcd module .................................... error! bookmark not defined. free datasheet http://www..net/
4 replacement procedures 4-vi toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual figures figure 4-1 removing the keyboard/mouse receiver .............. error! bookmark not defined. figure 4-2 removing the memory module and rtc battery .. error! bookmark not defined. figure 4-3 removing the odd bay module ............................ error! bookmark not defined. figure 4-4 removing the bracket from the odd drive ........... error! bookmark not defined. figure 4-5 removing the stand module .................................. error! bookmark not defined. figure 4-6 removing the back cover ...................................... error! bookmark not defined. figure 4-7 removing the hdd pack ....................................... error! bookmark not defined. figure 4-8 removing the hdd chassis ................................... error! bookmark not defined. figure 4-9 removing the converter board ............................... error! bookmark not defined. figure 4-10 removing the hw tv card and rf splitter card . error! bookmark not defined. figure 4-11 removing the ccd module ................................. error! bookmark not defined. figure 4-12 removing the odd board ................................... error! bookmark not defined. figure 4-13 removing the touch screen board ....................... error! bookmark not defined. figure 4-14 removing the fan ................................................. error! bookmark not defined. figure 4-15 removing the power board .................................. error! bookmark not defined. figure 4-16 removing the speakers ........................................ error! bookmark not defined. figure 4-17 removing the hinge base and main board shield ........... error! bookmark not defined. figure 4-18 removing the wireless lan card ........................ error! bookmark not defined. figure 4-19 removing the tv tuner ........................................ error! bookmark not defined. figure 4-20 removing the cpu cooling module .................... error! bookmark not defined. figure 4-21 applying silicon grease ....................................... error! bookmark not defined. figure 4-22 removing the cpu cooling module .................... error! bookmark not defined. figure 4-23 applying silicon grease ....................................... error! bookmark not defined. figure4-24 removing the cpu ............................................... error! bookmark not defined. figure 4-25 installing the cpu ................................................ error! bookmark not defined. figure 4- 26 securing the cpu. ............................................... error! bookmark not defined. figure 4-28 removing the led module and screws ............... error! bookmark not defined. free datasheet http://www..net/
4.14 power board 4 replacement procedures 4.14 power board removing the power board remove the power board according to the following procedures and figure 4-15. 1. release two m3x5 black flat head screws securing the power board. 2. remove the power board shield from the power board. 3. disconnect power board cable from cn3000 on the power board. 4. remove the power board. m3x5 black flat head screw power board shield power board power board cable cn3000 figure 4-15 removing the power board 4- - 33 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.14 power board toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 34 installing the power board install the power board according to the following procedures and figure 4-15. 1. connect power board cable to cn3000 on the power board. 2. seat the power board shield and power board in the correct position. 3. secure two m3x5 black flat head screws. free datasheet http://www..net/
4.15 speakers 4 replacement procedures 4.15 speakers removing the speakers remove the speakers according to the following procedures and figure 4-16. 1. remove two m3x3 black flat head step screws securing the left speaker. 1. remove two m3x3 black flat head step screws securing the right speaker. 2. disconnect speaker cable from cn26 on the system board. 3. remove the left and right speakers. left speaker r speaker speaker cable cn26 m3x3 white flat head figure 4-16 removing the speakers 4- - 35 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.15 speakers toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 36 installing the speakers install the speakers according to the following procedures and figure 4-16. 1. seat the left and right speaker in the correct position. 2. connect speaker cable to cn26 on system board. 3. secure the left speaker with two m3x3 black flat head screws. 4. secure the right speaker with two m3x3 black flat head screws. free datasheet http://www..net/
4.16 hinge base and main board shield 4 replacement procedures 4.16 hinge base and main board shield removing the hinge base and main board shield remove the hinge base and main board shield according to the following procedures and figure 4-17. 1. release five m4x6 black round head screws securing the hinge base. 2. remove the hinge base. 3. release eleven m3x5 black flat head screws securing the main board shield. 4. remove the main board shield. m3x5 black flat head screw m4x6 black round head screw main board shield hinge base figure 4-17 removing the hinge base and main board shield 4- - 37 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.16 hinge base and main board shield toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 38 installing the hinge base and main board shield install the hinge base and main board shield according to the following procedures and figure 4-17. 1. seat the main board shield in the correct position and securing eleven m3x5 black flat head screws. 2. seat the hinge base in the correct position and securing five m4x6 black round head screws. free datasheet http://www..net/
4.17 wireless lan card 4 replacement procedures 4.17 wireless lan card remove the wireless lan card remove the wireless lan card according to the following procedures and figures 4-18. 1. disconnect aux and main antenna cable on the wireless lan card. 2. release one m2x2 black flat head screw securing the wireless lan card. 3. remove the wireless lan card from cn24 on system board. m2x2 black flat head screw aux antanna black () main antanna white () wireless lan card cn24 figure 4-18 removing the wireless lan card 4- - 39 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.17 wireless lan card toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 40 installing the wireless lan card install the wireless lan card according to the following procedures and figures 4-18. 1. install the wireless lan card into the connecter cn24 on the system board. 2. securing wireless lan card with one m2x2 black flat head screw. 3. connect the antenna to wireless lan card. free datasheet http://www..net/
4.18 tv tuner 4 replacement procedures 4.18 tv tuner remove the tv tuner remove the tv tuner according to the following procedures and figures 4-19. 1. release one m2x2 black flat head screw securing the tv tuner. 2. remove the wireless tv tuner from cn23 on system board. m2x2 black flat head screw tv tuner cn23 figure 4-19 removing the tv tuner 4- - 41 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.18 tv tuner toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 42 installing the tv tuner install the tv tuner according to the following procedures and figures 4-19. 1. install the tv tuner into cn23 on the system board. 2. securing tv tuner with one m2x2 black flat head screw. free datasheet http://www..net/
4.19 cpu cooling module 4 replacement procedures 4.19 cpu cooling module caution: when removing the cooling module, keep the following in mind: the cooling module can become very hot during operation. be sure to let it cool down before starting the repair work. do not touch or cause damage to the fan in the cooling module. 4.19.1 for non-vga model remove the cpu cooling module remove the cpu cooling module according to the following procedures and figures 4-20, 4- 21. 1. release four cpu cooling module securing screws in the order shown on the cpu cooling module. 2. remove the cpu cooling module. cpu cooling module cpu cooling module securing screw figure 4-20 removing the cpu cooling module 4- - 43 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.19 cpu cooling module figure 4-21 applying silicon grease installing the cpu cooling module install the cpu cooling module according to the following procedures and figures 4-20, 4- 21. caution: when installing the cooling module, keep the following in mind: 1. be sure to confirm the correct position for the module. 2. secure the relevant screws on the main board according to the number sequence sealed on the heat sink module. note: apply silicon grease with a special syringe to cover the surface of the cpu chip completely. 1. if silicon grease is already applied to the cpu and cpu cooling module, wipe it off with a cloth. by using a special syringe, apply silicon grease g7762 to the cpu chip center so that the entire cpu chip is covered with the grease g7762. 2. install the cpu cooling module into the correct position on the system board. 3. securing cpu cooling module with it?s own screws. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 44 free datasheet http://www..net/
4.19 cpu cooling module 4 replacement procedures 4.19.2 for vga model remove the cpu cooling module remove the cpu cooling module according to the following procedures and figures 4-22, 4- 23. 1. release eight cpu cooling module securing screws in the order shown on the cpu cooling module. 2. remove the cpu cooling module. cpu cooling module cpu cooling module securing screw figure 4-22 removing the cpu cooling module 4- - 45 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.19 cpu cooling module figure 4-23 applying silicon grease installing the cpu cooling module install the cpu cooling module according to the following procedures and figures 4-22, 4- 23. caution: when installing the cooling module, keep the following in mind: 1. be sure to confirm the correct position for the module. 2. secure the relevant screws on the main board according to the number sequence sealed on the heat sink module. note: apply silicon grease with a special syringe to cover the surface of the cpu chip completely. 1. if silicon grease is already applied to the cpu and cpu cooling module, wipe it off with a cloth. by using a special syringe, apply silicon grease g7762 to the cpu chip center so that the entire cpu chip is covered with the grease g7762. 2. install the cpu cooling module into the correct position on the system board. 3. securing cpu cooling module with it?s own screws. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 46 free datasheet http://www..net/
4.20 cpu 4 replacement procedures 4.20 cpu removing the cpu remove the cpu according to the following procedures and figures 4-24, 4-25 and 4-26. caution: when removing the cpu, keep the following in mind: the cpu can become very hot during operation. be sure to let it cool down before starting repair work. note: foxconn cpu socket will be 180 degrees to the right. 1. unlock the cpu by rotating the cam on the cpu socket 120 degrees to the left with a flat-blade screwdriver (in the order shown in the figure below). 2. tear off cpu mylar and remove the cpu. figure4-24 removing the cpu 4- - 47 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.20 cpu installing the cpu install the cpu according to the following procedures and figures 4-24, 4-25 and 4-26. 1. stick cpu mylar and check that the triangle on the cam is in the unlock position. 2. attach the cpu to the correct position in the cpu socket. align the cpu with the cpu socket by using the triangle as a guide. figure 4-25 installing the cpu 3. secure the cpu by rotating the cam 120 degrees to the right with a flat-blade screwdriver. caution: seat the cpu by aligning the triangle with the shaded area. note: foxconn cpu socket will be 180 degrees to the left. figure 4- 26 securing the cpu. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 48 free datasheet http://www..net/
4.21 system board 4 replacement procedure s 4- - 49 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4.21 system board removing the system board disassemble the system board according to the following procedures and figure 4-27. 1. disconnect odd board cable from cn16 on the system board. 2. disconnect converter cable from cn22 on the system board. 3. disconnect hdd cable from cn17 on the system board. 4. if there is hw tv tuner cable on system board, disconnect hw tv tuner cable from cn8010 on the system board. 5. disconnect power board cable from cn14 on the system board. 6. if there is sub woofer cable on system board, disconnect sub woofer cable from cn37 on the system board. 7. remove the lcm cable from cn8002 on the system board. 8. disconnect dc-in cable from cn6000 on the system board. 9. remove the one m3x5 black flat head screw securing the dc-in cable. 10. remove the one m3x3 black flat head screw securing the dc-in bracket. 11. remove the dc-in cable. 12. remove the two m3x5 black flat head screw securing the system board. 13. remove the system board. free datasheet http://www..net/
4 replacement procedures 4.21 system board m3x3 black flat head screw cn6000 cn16 cn22 cn8002 cn17 cn14 cn8010 cn37 m3x5 black flat head screw dc in housing - 120w bracket 180w bracket 120w dc in cable - 180w dc in cable - hdd cable converter cable hw tv tuner cable odd board cable power board cable lcm cable sub woofer cable m3x5 black flat head screw figure 4-27 removing the system board toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 50 free datasheet http://www..net/
4.21 system board 4 replacement procedure s 4- - 51 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the system board install the system board according to the following procedures and figure 4-27. 1. install the system into the correct position. 2. secure the system board with two m3x5 black flat head screws. 3. connector lcm cable to cn8002 on system board. 4. install the dc-in cable into the dc-in housing. 5. secure the dc-in bracket with one m3x3 black flat head screws to dc-in housing. 6. install the dc-in cable the correct position and securing one m3x5 black flat hand screw on system board. 7. connect dc-in cable to cn6000 on system board. 8. connect odd board cable to cn16 on the system board. 9. connect converter cable to cn22 on the system board. 10. connect hdd cable to cn17 on the system board. 11. if there is hw tv connecter on system board, connect hw tv tuner cable to cn8010 on the system board. 12. connect power board cable to cn14 on the system board. 13. if there is sub woofer connecter on system board, connect sub woofer cable to cn37 on the system board. free datasheet http://www..net/
4 replacement procedures 4.22 lcd module toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 52 4.22 lcd module note: ics are fragile. use extreme care not to apply pressure to the ics along the edges of the led module . note: dispose of used led panels (fluorescent (fl) tubes) as required by local ordinances or regulations . note: the led cable must be carefully peeled away before disconnecting it from the module. removing the lcd module remove the lcd module according to the following procedures and figures 4-28. 1. disconnect the lcd cable. 2. release the two latches on each side securing the lcd module from front bezel. 3. remove two m3x5 black flat head screws on right side securing the main frame. 4. remove two m3x5 black flat head screws and lcm bracket on left side securing the main frame. 5. remove one m3x5 black flat head screws and lcm bracket on top side securing the main frame. 6. remove the main frame. free datasheet http://www..net/
4.22 lcd module 4 replacement procedure s m3x5 black flat head screw latch m3x5 black flat head screw m3x5 black flat head screw lcm cable lcm bracket main frame lcd module front bezel figure 4-28 removing the led module and screws 4- - 53 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4 replacement procedures 4.22 lcd module installing the lcd module note: lcd cable must be carefully peeled away before disconnecting it from the module. install the lcd module according to the following procedures and figures 4-28. 1. assembly the main frame and lcd module in the correct position and secure it with two m3x5 black flat head screws on right side. 2. secure two m3x5 black flat head screws and lcm bracket to right side on main frame. 3. secure one m3x5 black flat heat screw and lcm bracket to top side on main frame. 4. connect the lcd cable to lcd module connector. caution: when installing the lcd module, please follow below instruction: when plug in lcd cable into lcd module connector, need to plug horizontally. for sharp panel, if lcd cable connector is not plugged horizontally, it may be damaged. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 54 free datasheet http://www..net/
4.1 general 4 replacement procedures 4 1 4.1 general this chapter explains how to disassemble the computer and replace field replaceable units (frus). some replacement procedures may not require you to remove all the surrounding frus to replace only one fru. the chart below shows the frus in the order in which they should be removed in a top-down manner, irrespective of their physical locations. the frus shown in the top area of the chart should normally be removed before removing the frus shown in the bottom area. to replace the frus, first identify the suspect fru for the system failure. next, according to this chart, determine the frus that need to be removed before removing the suspect fru. after you determine those frus, go to the appropriate sections according to the section numbers shown in the boxes. then start removal and replacement. 4.6 back cover 4. 2 keyboard mouse receiver / 4. 5 stand module 4. 12 touch screen board 4. 4 odd bay module 4. 16 hinge base and main board shield 4.9 hw tv card and rf splitter card jpn modelonly () 4. 10 ccd module 4. 3 memory module and rtc battery 4. 7 hdd 4. 8 converter board 4. 11 odd board 4. 13 fan 4. 14 power board 4. 15 speaker 4. 17 wireless lan card 4. 18 tv tuner 4. 19 cpu cooling module 4. 20 cpu 4. 21 system board 4.22 lcd module toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-1 system board 4.6 back cover 4. 2 keyboard mouse receiver / 4. 5 stand module 4. 12 touch screen board 4. 4 odd bay module 4. 16 hinge base and main board shield 4.9 hw tv card and rf splitter card jpn modelonly () 4. 10 ccd module 4. 3 memory module and rtc battery 4. 7 hdd 4. 8 converter board 4. 11 odd board 4. 13 fan 4. 14 power board 4. 15 speaker 4. 17 wireless lan card 4. 18 tv tuner 4. 19 cpu cooling module 4. 20 cpu 4. 21 system board 4.22 lcd module how to use the chart (two examples): ? for removing the system board: first, remove the top cover with the display assembly. then, remove the hdd, selectable bay module, bluetooth card, keyboard, and wireless lan card, all of which are shown above the top cover with the display assembly. ? for removing the lcd module: first, remove the display mask and fl inverter board, both of which are shown above the lcd module. free datasheet http://www..net/
4 replacement procedures 4.1 general 4-2 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual safety precautions before you begin to disassembly read the following safety precautions carefully. be sure to follow them while you are working. danger: 1. always use the genuine batteries or replacement batteries authorized by toshiba. batteries other than those differ in specifications and are incompatible with the computer. they may burst or explode. to avoid leakage of alkaline solutions, never heat or disassemble the battery packs. never throw the battery packs into a fire. if this is violated, they will explode. 2. the components such as the power suppl y and fl inverter carry high voltages. when you partially disassemble the comput er and turn on the components, use extreme care not to touch the connectors and components to avoid the risk of electrical shock. do not disassemble individual components during first-level maintenance. warning: 1. to avoid the risk of electrical shock, turn the computer off and remove the ac adapter from the electrical outlet. 2. because the battery in the computer is left charged, the risk of electrical shock remains even after the ac adapter is removed from the electrical outlet. to avoid the risk of electrical shock, be sure to remove any metal jewelry or accessories such as necklaces, bracelets, and rings before starting work. never work with damp or wet hands. 3. to avoid personal injury, use care to avoid the sharp edges or corners of the components. free datasheet http://www..net/
4.1 general 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-3 caution: 1. before replacing a component, make su re that the replacement component meets the required specifications. to avoid computer failures, never use components that do not meet the specifications. 2. to avoid internal damage such as short circuits and fire, never drop metal objects such as screws, pins, paper clips, etc. into the components. when a screw is removed, be sure to replace a screw that is the same size as the original screw. make sure that all the screws are fastened securely. loose screws can cause short circuits, overheating, smoke, or fire. 3. before raising a fru or other component, make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components. 4. for ac input, be sure to use the ac adapter and ac power cable that come with your computer or toshiba-recommended equivalents. 5. to avoid the risk of electrical shock, make sure that all the replacement components meet the specifications of the computer and that all the cables and connectors are fastened securely. 6. inside the pc are components that become hot during operation (such as the cpu and cooling module). to avoid burns, let the hot components cool down before starting inspection or repair task. free datasheet http://www..net/
4 replacement procedures 4.1 general 4-4 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual before you begin before you begin to disassembly the computer, keep in mind the precautions and advice in this section. always begin disassembly by removing the ac adapter and battery pack. remove the optional parts and accessories as well. the procedures for removing the batteries will be explained later. disassemble the computer only when an abnormality has occurred. use only the recommended tools. to run and store the computer, be sure to prepare a working environment that is free from: ? dust and contaminants ? static electricity ? extremely high or low temperatures and extremely high humidity run the diagnostic tests explained in chapter 2 of this manual to identify the fru that has probably caused the system failure. perform only the required machine operations. use only the disassembly and reinstallation procedures described in this manual. place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work. normally, a number of screws need to be removed or replaced during disassembling. place the removed screws in a safe place so that you can easily find the right screws for the right components. when assembling the computer, use the specified screws to fasten the parts to the specified locations. see the appropriate explanations and figures for screw sizes. to avoid personal injury, use care to handle components that have sharp edges or corners. after you have replaced a fru, check that the fru works correctly to ensure normal computer operation. free datasheet http://www..net/
4.1 general 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-5 disassembly procedures the cable connectors come in these two basic types: ? pressure plate connectors ? normal pin connectors to remove a pressure plate connector, pull up the tabs on either side of the connector's plastic pressure plate and gently pull the cable out of the connector. to reconnect the cable to the pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable into the connector. secure the cable in the correct position by pressing down the sides of the pressure plate so that the plate is flush with the sides of the connector. grasp and pull the cable gently to check that the cable is connected firmly. if the cable comes off the connector, reinsert the cable by raising the pressure plate up to a satisfactory height. normal pin connectors are used for all the other types of cables. these connectors can be installed or removed by simply inserting them or pulling them out. assembly procedures you have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem. when reassembling the computer, keep the following general guidelines in mind: ? take your time to carry out the suggested instructions completely. hurried reassembly can often cause problems. ? check that all the cable and connectors are fastened securely. ? before securing the frus or other parts, check that the cables are not caught by the screws or frus. ? check that all the latches are closed securely. ? check that all the required screws are used to secure the frus. using wrong screws can damage the threads or heads of the screws or does not ensure that the frus are secure. after installing a fru, make sure that the fru and computer work normally. free datasheet http://www..net/
4 replacement procedures 4.1 general 4-6 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual tools and equipment for your safety and that of other people in the working environment, it is strongly recommended that you use electrostatic discharge (esd) equipment. the proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components. the equipment and tools required for disassembly and reassembly are: ? one 2 mm phillips screwdriver ? one 4 mm flat-blade screwdriver ? torx screwdriver ? tweezers (for pulling out screws) ? esd mats (for the floor and work desks) ? an esd wrist strap or heel grounder ? anti-static carpets or flooring ? air ionizers (for highly electrostatic sensitive areas) ? a plastic card (in credit card size) screw tightening torque to secure screws, follow the torque values listed below. over tightening can damage components and screws. under tightening can loosen the screw or cause screws to come off, which may result in short circuits or other damage. ? m2 (2 mm) 0.22 n ? m (2.2 kgf ? cm) ? m2.5 (2.5 mm) 0.36 n ? m (3.5 kgf ? cm) ? m3 (3 mm) 0.51 n ? m (5.0 kgf ? cm) ? m2.5x4 psp tite screws 0.204 n ? m (2.0 kgf ? cm) ? m2.5x6 giza tite screws 0.36 n ? m (3.5 kgf ? cm) free datasheet http://www..net/
4.1 general 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-7 colors of screw shanks for easy identification of the correct screws, the screw shanks are colored according to their lengths, as follows: ? screws of an even-numbered length brown ? screws of an odd-numbered length white ? screws of a special length black screws of a special length are those of a length having decimal places, such as 2.5 mm and 2.6 mm. symbols of screws on the computer body for easy maintenance, the screw types are shown on the computer body as symbols. a symbol consists of a letter representing the screw type and a numeral representing the screw length. ? screw type letter ? bind screw b (stands for bind) ? flat-head screw f (stands for flat-head) ? super flat-head screw s (stands for super flat-head) ? tapping screw t (stands for tapping) ? other screws u (stands for unique-pan head screws, studs, etc.) symbol examples ? 6 mm bind screw b6 ? 12 mm bind screw b12 ? 5 mm stud u5 (the numeral represents the rounded length of the threaded portion regardless of the entire stud length.) free datasheet http://www..net/
4 replacement procedures 4.2 keyboard/mouse receiver 4.2 keyboard/mouse receiver removing the keyboard/mouse receiver remove the keyboard/mouse receiver according to the following procedures and figure 4-1. caution: when handling the kb/mouse receive rs, be careful not to short circuit the terminals. do not drop, hit, twist, or bend the kb/mouse receivers. 1. press down the catch on the top of receiver door and pull out the receiver door. 2. pull down kb/mouse receiver. receiver receiver cover figure 4-1 removing the keyboard/mouse receiver 4-8 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4.2 keyboard/mouse receiver 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-9 installing the keyboard/mouse receiver install the keyboard/mouse receiver according to the following procedures and figure 4-1. note: visually check the keyboard/mouse receiver terminals. if they are dirty, clean them with a dry cloth. 1. gently insert a new or repaired kb/mouse receiver into usb port. make sure the receiver is inserted into usb port completely and firmly. 2. buckle the door into back case by the button hook of the door. 3. press down the top of door and lock the door. free datasheet http://www..net/
4 replacement procedures 4.3 memory module and rtc battery 4.3 memory module and rtc battery memory module and rtc battery remove the memory module and rtc battery according to the following procedures and figures 4-2, after checking that the computer is turned off in boot mode. caution: remove the optional memory after turning off the computer. if this is violated, the computer or memory can be damaged. 1. release one memory module cover securing the screw. 2. remove the memory module cover. caution: do not touch the connectors on the memory modules or in the computer. contaminated connectors can cause memory access problems. rtc battery memory cover memory cover secure screw memory module latches figure 4-2 removing the memory module and rtc battery 3. spread out the two memory lock latches so that the memory module pops up. 4. pull the memory module up and out at an angle, using care to avoid touching the connectors. 5. release rtc battery with spread out the rtc battery latch. 6. remove rtc battery. 4-10 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4.3 memory module and rtc battery 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-11 installing the memory module and rtc battery install the memory module and rtc battery according to the following procedures and figures 4-2, after checking that the computer is turned off in boot mode. caution: install the optional memory afte r turning off the computer. if this is violated, the computer or memory can be damaged. 1. place rtc battery in battery locker in the correct position. 2. insert the memory module into the connector at an angle of 45 degrees. 3. press down on the memory module so that it is secured with both memory lock latches. 4. reinstall the optional memory cover. 5. secure the optional memory cover with the optional memory cover securing screw. after the computer is turned on, check the hardware configuration in the hardware setup or tsetup program to make sure that the installed memory module has been recognized by the system. if it has not been recognized yet, check the connections. free datasheet http://www..net/
4 replacement procedures 4.4 odd bay module 4.4 odd bay module removing the odd bay module note: the installation and removal procedures are the same for all the modules that can be installed in the odd bay. see the appropriate sections for the disassembly procedures of specific modules. remove the odd bay module according to the following procedures and figures 4-3. 1. release one stand cover securing the screw. 2. remove the stand cover. 3. remove the m3x3 black flat head screw. 4. push out on the odd bay module. caution: handle the odd bay module carefully it can become hot during operation. m3x3 black flat head screw stand cover stand cover secure screw odd bay module figure 4-3 removing the odd bay module 4-12 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4.4 odd bay module 4 replacement procedures toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-13 installing the odd bay module install the odd bay module according to the following procedures and figures 4-3. 1. place the odd bay module in the correct position and slide it in. 2. push it in until it clicks into place. 3. secure the odd bay module with one m3x3 black flat head screw. 4. reinstall the stand cover. 5. secure the stand cover with the stand cover securing screw. free datasheet http://www..net/
4 replacement procedures 4.4 odd bay module disassembling the odd drive note: do not disassemble the odd drive when it is working normally. disassemble or replace the odd drive only if it fails. disassemble the odd drive according to the following procedures and figure 4-4. 1. release the slot odd bezel. 2. remove two m2x2.5 black flat head screws. 3. remove the odd bracket. 4. remove four m2x2.5 black flat head screws from l and r odd bracket. 5. remove l and r odd bracket. m2x2 5 black flat head screw . odd bracket l odd bracket r odd bracket odd bezel m2x2 5 black flat head screw . m2x2 5 black flat head screw . odd bay module figure 4-4 removing the bracket from the odd drive assembling the odd drive assemble the odd drive according to the following procedures and figure 4-4. 1. seat the l and r odd bracket and secure it with four m2x2.5 black flat head screws. 2. seat the odd bracket and secure it with two m2x2.5 black flat head screws. 3. place the slot odd bezel in the correct position and secure it. 4-14 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4.5 stand module 4 replacement procedures 4.5 stand module removing stand module remove the stand module according to the following procedures and figure 4-5. 1. please put computer on the work desk and make the lcd side face toward the desk. 2. if there is sub woofer speaker in stand module, disconnect the sub woofer speaker cable. 3. remove four m4x6 black round head screws on the stand module. 4. remove the stand module. 5. remove four m4x12 black flat head screws on the hinge module. 6. remove the hinge. m4x6 black round head screw m4x12 black flat head screw stand hinge sub woofer speaker cable m4x6 black round head screw figure 4-5 removing the stand module toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-15 free datasheet http://www..net/
4 replacement procedures 4.5 stand module 4-16 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the stand module install the stand module according to the following procedures and figure 4-5. 1. place hinge in the correct position and securing the hinge with four m4x12 black flat head screws. 2. place stand module the correct position and securing the stand module with four m4x6 black round head screws. 3. if there is sub woofer speaker in stand m odule, connect the sub woofer speaker cable. free datasheet http://www..net/
4.6 back cover 4 replacement procedures 4.6 back cover removing back cover remove the back cover according to the following procedures and figure 4-6. 1. remove seven m3x5 black flat head screws on the back cover. 2. release the following 19 latches on the keyboard cover, in that order: - five latches on right side and five latches on left sides. - four bottom latches. - five front latches. 3. remove the back cover. m3x5 black flat screw latch back cover figure 4-6 removing the back cover toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4-17 free datasheet http://www..net/
4 replacement procedures 4.6 back cover 4-18 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the back cover install the back cover according to the following procedures and figure 4-6. 1. place the back cover in the correct position and secure the following 19 latches, in that order: - five latches on right side and five latches on left side. - four bottom latches. - five front latches. 2. secure the back cover with seven m3x5 black flat head screws. free datasheet http://www..net/
4.7 hdd 4 replacement procedures 4.7 hdd removing the hdd caution: do not press on the top or bottom of the drive. applying such pressure can either corrupt the data in the drive or damage the drive. remove the hdd (hard disk drive) according to the following procedures and figures 4- 7, 4-8. 1. remove the four m3x5 black flat head screws securing the hdd pack . 2. remove the hdd pack by pulling the pack and disconnect the hdd cable on hdd pack. hdd pack m3x5 black flat head screw hdd cable figure 4-7 removing the hdd pack note: do not disassemble the hdd pack when it is working normally. disassemble or replace the hdd pack only if it fails. 3. place the hdd pack on a flat surface (such as a desk), and remove the four hdd securing screws and four rubber cushions. 4. place the hdd pack on a flat surface (such as a desk), and remove the chassis. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 19 free datasheet http://www..net/
4 replacement procedures 4.7 hdd hdd secure screw rubber cushion hdd chassis hdd hdd secure screw figure 4-8 removing the hdd chassis caution: do not apply pressure to the top or bottom of the drive. installing the hdd install the hdd according to the following procedures and figures 4-7, 4-8. caution: to avoid damage, always hold the hdd only by its sides. 1. attach the hdd chassis. 2. secure the hdd and its chassis with the four hdd securing screws and four rubber cushions. caution: to prevent the hdd bracket from being distorted when installing the hdd pack into the computer, do not press the center of the hdd pack. always hold the hdd pack by its sides. 3. connect the hdd cable on the hdd. install the hdd pack into the correct position in the computer. 4. secure the hdd pack with four m3x5 black flat head screws. 4-20 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual free datasheet http://www..net/
4.8 converter board 4 replacement procedures 4.8 converter board removing the converter board remove the converter board according to the following procedures and figures 4-9. 1. pull out the aluminum foil from the converter ffc. m3x5 black flat head screw converter board converter shield converter cable converter ffc aluminum foil cn803 cn801 figure 4-9 removing the converter board 2. disconnect the converter ffc from cn803 on the converter board and lcd module. 3. remove two m3x5 black flat head screws on the converter shield. 4. lift up the converter shield. 5. lift up the converter board and disc onnect the converter cable from cn801. toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 21 free datasheet http://www..net/
4 replacement procedures 4.8 converter board 4-22 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the converter board install the converter board according to the following procedures and figures 4-9. 1. connect the converter cable to cn801 on the converter board. 2. seat the converter board and converter shield, adjusting its position. 3. secure the converter board and converter shield with two m3x5 black flat head screws. 4. connect the converter ffc to cn803 on the converter board and lcd module. 5. stick the aluminum foil on the converter ffc and fix it in correct position. free datasheet http://www..net/
4.9 hw tv card and rf splitter card (jpn model only) 4 replacement procedures 4.9 hw tv card and rf splitter card (jpn model only) removing the hw tv card and rf splitter card remove the hw tv card and rf splitter card according to the following procedures and figures 4-10. 1. remove two m3x5 black flat head screws securing the hw tv card shield and hw tv card. 2. lift up the hw tv card shield and hw tv card. 3. disconnect the tv card cable and hw tv tuner cable on the hw tv card. 4. remove two m3x5 black flat head screws securing rf splitter card. 5. lift up the rf splitter card and disconnect the tv tuner cable and tv cable from the rf splitter card. rf splitter card hw tv card tv card cable hw tv card shield hw tv tuner cable tvcable tv tuner cable m3x5 black flat head screw m3x5 black flat head screw figure 4-10 removing the hw tv card and rf splitter card toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 23 free datasheet http://www..net/
4 replacement procedures 4.9 hw tv card and rf splitter card (jpn model only) 4-24 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the hw tv card and rf splitter card install the hw tv card and rf splitter card according to the following procedures and figures 4-10. 1. connect the tv tuner cable and tv cable on the rf splitter. 2. place the rf splitter card in the correct position. 3. secure the rf splitter card with two m3x5 black flat head screws. 4. connect the tv card cable and hw tv tuner cable on the hw tv card. 5. place the hw tv card in the correct position. 6. secure the hw tv card with two m3x5 black flat head screws. free datasheet http://www..net/
4. 10 ccd module 4 replacement procedures 4.10 ccd module removing the ccd module remove the ccd module according to the following procedures and figure 4-11. 1. release two m3x3 black flat head screws securing the ccd module. 2. remove the ccd shield from the ccd module. 3. disconnect ccd cable from cn19 on the system board and ccd module. 4. remove the ccd bracket on the ccd module. m3x3 black flat head screw cn19 ccd cable ccd module ccd blacket ccd shield aluminum foil figure 4-11 removing the ccd module toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 25 free datasheet http://www..net/
4 replacement procedures 4.10 ccd module 4-26 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the ccd module install the ccd module according to the following procedures and figure 4-11. 1. assembly the ccd module and ccd bracket. 2. connect the ccd cable on the ccd module. 3. assembly the ccd shield on the ccd module. 4. seat the ccd module in the correct position. 5. connect ccd cable to cn19 on the system board. 6. securing the ccd module with two m3x5 black flat head screws. free datasheet http://www..net/
4.11 odd board 4 replacement procedures 4.11 odd board removing the odd board remove the odd board according to the following procedures and figure 4-12. 1. release two m3x5 black flat head screw securing the odd board. 2. disconnect odd cable from cn8021 on the odd board. 3. remove the odd board. m3x5 black flat head screw odd board odd cable cn8021 figure 4-12 removing the odd board toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 27 free datasheet http://www..net/
4 replacement procedures 4.11 odd board 4-28 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the odd board install the odd board according to the following procedures and figure 4-12. 1. connect the odd cable to cn 8021 on the odd board. 2. seat the odd board in the correct position and securing the odd board with two m3x5 black flat head screws. free datasheet http://www..net/
4.12 touch screen board 4 replacement procedures 4.12 touch screen board removing the touch screen board remove the touch screen board according to the following procedures and figure 4-13. 1. release one m3x5 black flat head screw securing the touch screen board. 2. disconnect touch screen cable from cn20 on the system board. 3. disconnect sensor ffc from cam1 and cam2 on the touch screen board. 4. remove the touch screen board. cn20 cam1 cam2 m3x5 black flat head screw sensor ffc touch screen board touch screen cable figure 4-13 removing the touch screen board toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 29 free datasheet http://www..net/
4 replacement procedures 4.12 touch screen board 4-30 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the touch screen board install the touch screen board according to the following procedures and figure 4-13. 1. connect the sensor cable to cam1 and cam2 on the touch screen board. 2. connect the touch screen cable to cn20 on the system board. 3. seat the touch screen board in the correct position and securing one m3x5 black flat head screw. free datasheet http://www..net/
4.13 fan 4 replacement procedures 4.13 fan remove the fan remove the fan according to the following procedures and figures 4-14. 1. remove the fan cable from cn9 on system board. 2. release three m3x5 black flat head screws securing the fan. 3. remove the fan. m3x5 black flat head screw fan fan cable cn9 figure 4-14 removing the fan toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual 4- - 31 free datasheet http://www..net/
4 replacement procedures 4.13 fan 4-32 toshiba DX730/dx735 / qosmio DX730 / dynabook regza pc d731 maintenance manual installing the fan install the fan according to the following procedures and figures 4-14. 1. install the fan into the correct position on the system board. 2. securing fan with three m3x5 black flat head screws. 3. connect the fan cable to cn9 on the system board. free datasheet http://www..net/
6000 1 appendices free datasheet http://www..net/
appendices app-ii toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual appendix contents appendix a handling the lcd module .......................................................................... a-1 appendix b board layout ................................................................................................. b-1 b.1 system board front view ...................................................................................... b-1 b.2 system board back view ...................................................................................... b-2 appendix c keyboard scan/character codes ............................................................... c-1 appendix d key layout .................................................................................................... d-1 free datasheet http://www..net/
apx. a handling the lcd module appendices appendix a jc8 appendix a handling the lcd module precautions for handling the lcd module the lcd module can be easily damaged during assembly or disassembly. observe the following precautions when handling the lcd module: 1. when installing the lcd module in the lcd c over, be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained. 2. be careful to align the four holes at the right side and left side of the lcd module with the corresponding holes in the lcd cove r before securing the module with four screws. do not force the module into place, because stress can affect its performance. also, the panel?s polarized surface is easily scarred, so be carefully when handling it. toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual a-1 free datasheet http://www..net/
appendices apx. a handling the lcd module 3. if the panel?s surface gets dirty, wipe it with cotton or a soft cloth. if it is still dirty, try breathing on the surface to create a light condensate and wipe it again. if the surface is very dirty, we recommend a crt cleaning agent. apply the agent to a cloth and then wipe the panel?s surface. do not apply cleanser directly to the panel. also, never scratch the surface. 4. if water or other liquid is left on the pa nel?s surface for a long period, it can change the screen?s tint or stain it. be sure to quickly wipe off any liquid. a-2 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual free datasheet http://www..net/
apx. a handling the lcd module appendices 5. glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. cmos-lsi circuits are used in the module, so guard against damage from electrostatic discharge. be sure to wear a wrist or ankle ground when handling the module. toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual a-3 free datasheet http://www..net/
appendices apx. a handling the lcd module 7. do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. do not store the module at temperatures below specifications. cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. a-4 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual free datasheet http://www..net/
apx. a handling the lcd module appendices 9. do not disassemble the lcd module. disassembly can cause malfunctions. 10. if you transport the module, do not use pack ing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). these materials can release gas that can damage the panel?s polarization. 11. for the module with touch screen function, please be careful about the retro type around the lcd bezel. if the retro is broken or dirty, the function of touch screen will be effect. toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual a-5 free datasheet http://www..net/
apx. b board layout appendices appendix b appendix b board layout b.1 system board front view figure b-1 board layout (front) toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual b-1 free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-1 apx. c keyboard scan/character codes appendix c keyboard scan/character codes usb hid to ps/2 scan codes translation table (1/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break system power 01 81 e0 5e e0 de e0 37 e0 f0 37 system sleep 01 82 e0 5f e0 df e0 3f e0 f0 3f system wake 01 83 e0 63 e0 e3 e0 5e e0 f0 5e no event 07 00 none none none none overrun error 07 01 ff none 00 none post fail 07 02 fc none fc none errorundefined 07 03 unassigned unassigned unassigned unassigned a a 07 04 1e 9e 1c f0 1c b b 07 05 30 b0 32 f0 32 c c 07 06 2e ae 21 f0 21 d d 07 07 20 a0 23 f0 23 e e 07 08 12 92 24 f0 24 f f 07 09 21 a1 2b f0 2b g g 07 0a 22 a2 34 f0 34 h h 07 0b 23 a3 33 f0 33 i i 07 0c 17 97 43 f0 43 j j 07 0d 24 a4 3b f0 3b k k 07 0e 25 a5 42 f0 42 l l 07 0f 26 a6 4b f0 4b m m 07 10 32 b2 3a f0 3a n n 07 11 31 b1 31 f0 31 o o 07 12 18 98 44 f0 44 p p 07 13 19 99 4d f0 4d q q 07 14 10 90 15 f0 15 r r 07 15 13 93 2d f0 2d s s 07 16 1f 9f 1b f0 1b t t 07 17 14 94 2c f0 2c u u 07 18 16 96 3c f0 3c v v 07 19 2f af 2a f0 2a w w 07 1a 11 91 1d f0 1d x x 07 1b 2d ad 22 f0 22 y y 07 1c 15 95 35 f0 35 z z 07 1d 2c ac 1a f0 1a free datasheet http://www..net/
appendices apx. d keyboard scan/character codes c-2 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual usb hid to ps/2 scan codes translation table (2/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break 1 ! 07 1e 02 82 16 f0 16 2 @ 07 1f 03 83 1e f0 1e 3 # 07 20 04 84 26 f0 26 4 $ 07 21 05 85 25 f0 25 5 % 07 22 06 86 2e f0 2e 6 ^ 07 23 07 87 36 f0 36 7 & 07 24 08 88 3d f0 3d 8 * 07 25 09 89 3e f0 3e 9 ( 07 26 0a 8a 46 f0 46 0 ) 07 27 0b 8b 45 f0 45 return 07 28 1c 9c 5a f0 5a escape 07 29 01 81 76 f0 76 backspace 07 2a 0e 8e 66 f0 66 tab 07 2b 0f 8f 0d f0 0d space 07 2c 39 b9 29 f0 29 - _ 07 2d 0c 8c 4e f0 4e = + 07 2e 0d 8d 55 f0 55 [ { 07 2f 1a 9a 54 f0 54 ] } 07 30 1b 9b 5b f0 5b \ | 07 31 2b ab 5d f0 5d europe 1 (note 2) 07 32 2b ab 5d f0 5d ; : 07 33 27 a7 4c f0 4c ' " 07 34 28 a8 52 f0 52 ` ~ 07 35 29 a9 0e f0 0e , < 07 36 33 b3 41 f0 41 . > 07 37 34 b4 49 f0 49 / ? 07 38 35 b5 4a f0 4a caps lock 07 39 3a ba 58 f0 58 f1 07 3a 3b bb 05 f0 05 f2 07 3b 3c bc 06 f0 06 f3 07 3c 3d bd 04 f0 04 f4 07 3d 3e be 0c f0 0c f5 07 3e 3f bf 03 f0 03 f6 07 3f 40 c0 0b f0 0b f7 07 40 41 c1 83 f0 83 free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-3 usb hid to ps/2 scan codes translation table (3/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break f8 07 41 42 c2 0a f0 0a f9 07 42 43 c3 01 f0 01 f10 07 43 44 c4 09 f0 09 f11 07 44 57 d7 78 f0 78 f12 07 45 58 d8 07 f0 07 print screen(note 1) 07 46 e0 37 e0 b7 e0 7c e0 f0 7c scroll lock 07 47 46 c6 7e f0 7e break(ctrl-pause) 07 48 e0 46 e0 c6 none e0 7e e0 f0 7e none pause 07 48 e1 1d 45 e1 9d c5 none e1 14 77 e1 f0 14 f0 77 none insert (note 1) 07 49 e0 52 e0 d2 e0 70 e0 f0 70 home (note 1) 07 4a e0 47 e0 c7 e0 6c e0 f0 6c page up (note 1) 07 4b e0 49 e0 c9 e0 7d e0 f0 7d delete (note 1) 07 4c e0 53 e0 d3 e0 71 e0 f0 71 end (note 1) 07 4d e0 4f e0 cf e0 69 e0 f0 69 page down(note 1) 07 4e e0 51 e0 d1 e0 7a e0 f0 7a right arrow(note 1) 07 4f e0 4d e0 cd e0 74 e0 f0 74 left arrow(note 1) 07 50 e0 4b e0 cb e0 6b e0 f0 6b down arrow(note 1) 07 51 e0 50 e0 d0 e0 72 e0 f0 72 up arrow(note 1) 07 52 e0 48 e0 c8 e0 75 e0 f0 75 num lock 07 53 45 c5 77 f0 77 keypad /(note 1) 07 54 e0 35 e0 b5 e0 4a e0 f0 4a keypad * 07 55 37 b7 7c f0 7c keypad - 07 56 4a ca 7b f0 7b keypad + 07 57 4e ce 79 f0 79 keypad enter 07 58 e0 1c e0 9c e0 5a e0 f0 5a keypad 1 end 07 59 4f cf 69 f0 69 keypad 2 down 07 5a 50 d0 72 f0 72 keypad 3 pagedn 07 5b 51 d1 7a f0 7a keypad 4 left 07 5c 4b cb 6b f0 6b keypad 5 07 5d 4c cc 73 f0 73 keypad 6 right 07 5e 4d cd 74 f0 74 keypad 7 home 07 5f 47 c7 6c f0 6c keypad 8 up 07 60 48 c8 75 f0 75 free datasheet http://www..net/
appendices apx. d keyboard scan/character codes c-4 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual usb hid to ps/2 scan codes translation table (4/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break keypad 9 pageup 07 61 49 c9 7d f0 7d keypad 0 insert 07 62 52 d2 70 f0 70 keypad . delete 07 63 53 d3 71 f0 71 europe 2 (note 2) 07 64 56 d6 61 f0 61 app 07 65 e0 5d e0 dd e0 2f e0 f0 2f keyboard power 07 66 e0 5e e0 de e0 37 e0 f0 37 keypad = 07 67 59 d9 0f f0 0f f13 07 68 64 e4 08 f0 08 f14 07 69 65 e5 10 f0 10 f15 07 6a 66 e6 18 f0 18 f16 07 6b 67 e7 20 f0 20 f17 07 6c 68 e8 28 f0 28 f18 07 6d 69 e9 30 f0 30 f19 07 6e 6a ea 38 f0 38 f20 07 6f 6b eb 40 f0 40 f21 07 70 6c ec 48 f0 48 f22 07 71 6d ed 50 f0 50 f23 07 72 6e ee 57 f0 57 f24 07 73 76 f6 5f f0 5f keyboard execute 07 74 unassigned unassigned unassigned unassigned keyboard help 07 75 unassigned unassigned unassigned unassigned keyboard menu 07 76 unassigned unassigned unassigned unassigned keyboard select 07 77 unassigned unassigned unassigned unassigned keyboard stop 07 78 unassigned unassigned unassigned unassigned keyboard again 07 79 unassigned unassigned unassigned unassigned keyboard undo 07 7a unassigned unassigned unassigned unassigned keyboard cut 07 7b unassigned unassigned unassigned unassigned keyboard copy 07 7c unassigned unassigned unassigned unassigned keyboard paste 07 7d unassigned unassigned unassigned unassigned keyboard find 07 7e unassigned unassigned unassigned unassigned keyboard mute 07 7f unassigned unassigned unassigned unassigned keyboard volume up 07 80 unassigned unassigned unassigned unassigned keyboard volume dn 07 81 unassigned unassigned unassigned unassigned keyboard locking caps lock 07 82 unassigned unassigned unassigned unassigned free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-5 usb hid to ps/2 scan codes translation table (5/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break keyboard locking num lock 07 83 unassigned unassigned unassigned unassigned keyboard locking scroll lock 07 84 unassigned unassigned unassigned unassigned keypad , (brazilian keypad .) 07 85 7e fe 6d f0 6d keyboard equal sign 07 86 unassigned unassigned unassigned unassigned keyboard int'l 1 (ro) 07 87 73 f3 51 f0 51 keyboard intl'2 ?a D (katakana/hiragana) 07 88 70 f0 13 f0 13 keyboard int'l 2 (yen) 07 89 7d fd 6a f0 6a keyboard int'l 4 ?a Q(a) ?a (henkan) 07 8a 79 f9 64 f0 64 keyboard int'l 5 oQ (muhenkan) 07 8b 7b fb 67 f0 67 keyboard int'l 6 (pc9800 keypad , ) 07 8c 5c dc 27 f0 27 keyboard int'l 7 07 8d unassigned unassigned unassigned unassigned keyboard int'l 8 07 8e unassigned unassigned unassigned unassigned keyboard int'l 9 07 8f unassigned unassigned unassigned unassigned keyboard lang 1 ?/ ? (hanguel/english) 07 90 f2 none f2 none keyboard lang 2 ?? (hanja) 07 91 f1 none f1 none keyboard lang 3 (katakana) 07 92 78 f8 63 none free datasheet http://www..net/
appendices apx. d keyboard scan/character codes c-6 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual usb hid to ps/2 scan codes translation table (6/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break keyboard lang 4 ?a (hiragana) 07 93 77 f7 62 none keyboard lang 5 / ? (zenkaku/hankaku) 07 94 76 f6 5f none keyboard lang 6 07 95 unassigned unassigned unassigned unassigned keyboard lang 7 07 96 unassigned unassigned unassigned unassigned keyboard lang 8 07 97 unassigned unassigned unassigned unassigned keyboard lang 9 07 98 unassigned unassigned unassigned unassigned keyboard alternate erase 07 99 unassigned unassigned unassigned unassigned keyboard sysreq/attention 07 9a unassigned unassigned unassigned unassigned keyboard cancel 07 9b unassigned unassigned unassigned unassigned keyboard clear 07 9c unassigned unassigned unassigned unassigned keyboard prior 07 9d unassigned unassigned unassigned unassigned keyboard return 07 9e unassigned unassigned unassigned unassigned keyboard separator 07 9f unassigned unassigned unassigned unassigned keyboard out 07 a0 unassigned unassigned unassigned unassigned keyboard oper 07 a1 unassigned unassigned unassigned unassigned keyboard clear/again 07 a2 unassigned unassigned unassigned unassigned keyboard crsel/props 07 a3 unassigned unassigned unassigned unassigned keyboard exsel 07 a4 unassigned unassigned unassigned unassigned reserved 07 a5-df reserved reserved reserved reserved left control 07 e0 1d 9d 14 f0 14 left shift 07 e1 2a aa 12 f0 12 left alt 07 e2 38 b8 11 f0 11 left gui 07 e3 e0 5b e0 db e0 1f e0 f0 1f right control 07 e4 e0 1d e0 9d e0 14 e0 f0 14 right shift 07 e5 36 b6 59 f0 59 right alt 07 e6 e0 38 e0 b8 e0 11 e0 f0 11 right gui 07 e7 e0 5c e0 dc e0 27 e0 f0 27 reserved 07 e8-ffff reserved reserved reserved reserved scan next track 0c 00b5 e0 19 e0 99 e0 4d e0 f0 4d free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-7 usb hid to ps/2 scan codes translation table (7/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break scan previous track 0c 00b6 e0 10 e0 90 e0 15 e0 f0 15 stop 0c 00b7 e0 24 e0 a4 e0 3b e0 f0 3b play/ pause 0c 00cd e0 22 e0 a2 e0 34 e0 f0 34 mute 0c 00e2 e0 20 e0 a0 e0 23 e0 f0 23 bass boost 0c 00e5 unassigned unassigned unassigned unassigned loudness 0c 00e7 unassigned unassigned unassigned unassigned volume up 0c 00e9 e0 30 e0 b0 e0 32 e0 f0 32 volume down 0c 00ea e0 2e e0 ae e0 21 e0 f0 21 bass up 0c 0152 unassigned unassigned unassigned unassigned bass down 0c 0153 unassigned unassigned unassigned unassigned treble up 0c 0154 unassigned unassigned unassigned unassigned treble down 0c 0155 unassigned unassigned unassigned unassigned media select 0c 0183 e0 6d e0 ed e0 50 e0 f0 50 mail 0c 018a e0 6c e0 ec e0 48 e0 f0 48 calculator 0c 0192 e0 21 e0 a1 e0 2b e0 f0 2b my computer 0c 0194 e0 6b e0 eb e0 40 e0 f0 40 www search 0c 0221 e0 65 e0 e5 e0 10 e0 f0 10 www home 0c 0223 e0 32 e0 b2 e0 3a e0 f0 3a www back 0c 0224 e0 6a e0 ea e0 38 e0 f0 38 www forward 0c 0225 e0 69 e0 e9 e0 30 e0 f0 30 www stop 0c 0226 e0 68 e0 e8 e0 28 e0 f0 28 www refresh 0c 0227 e0 67 e0 e7 e0 20 e0 f0 20 www favorites 0c 022a e0 66 e0 e6 e0 18 e0 f0 18 do not use do not use do not use 00 80 do not use do not use do not use do not use do not use 60 e0 47 f0 47 do not use do not use do not use 61 e1 4f f0 4f do not use do not use do not use 7a fa 65 f0 65 do not use do not use do not use 7c fc 68 f0 68 do not use do not use do not use 7f ff 6e f0 6e do not use do not use do not use e0 60 e0 e0 e0 47 e0 f0 47 do not use do not use do not use e0 61 e0 e1 e0 4f e0 f0 4f do not use do not use do not use e0 7a e0 fa e0 65 e0 f0 65 do not use do not use do not use e0 7b e0 fb e0 67 e0 f0 67 do not use do not use do not use e0 7c e0 fc e0 68 e0 f0 68 do not use do not use do not use e0 7d e0 fd e0 6a e0 f0 6a free datasheet http://www..net/
appendices apx. d keyboard scan/character codes c-8 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual usb hid to ps/2 scan codes translation table (8/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break do not use do not use do not use e0 7e e0 fe e0 6d e0 f0 6d do not use do not use do not use e0 7f e0 ff e0 6e e0 f0 6e unassigned unassigned unassigned 54 d4 7f f0 7f unassigned unassigned unassigned 54 d4 84 f0 84 unassigned unassigned unassigned 55 d5 60 f0 60 unassigned unassigned unassigned 5a da 17 f0 17 unassigned unassigned unassigned 5b db 1f f0 1f unassigned unassigned unassigned 62 e2 56 f0 56 unassigned unassigned unassigned 63 e3 5e f0 5e unassigned unassigned unassigned 64 e4 08 f0 08 unassigned unassigned unassigned 65 e5 10 f0 10 unassigned unassigned unassigned 66 e6 18 f0 18 unassigned unassigned unassigned 67 e7 20 f0 20 unassigned unassigned unassigned 68 e8 28 f0 28 unassigned unassigned unassigned 69 e9 30 f0 30 unassigned unassigned unassigned 6a ea 38 f0 38 unassigned unassigned unassigned 6b eb 40 f0 40 unassigned unassigned unassigned 6c ec 48 f0 48 unassigned unassigned unassigned 6d ed 50 f0 50 unassigned unassigned unassigned 6e ee 57 f0 57 unassigned unassigned unassigned 6f ef 6f f0 6f unassigned unassigned unassigned 71 f1 19 f0 19 unassigned unassigned unassigned 72 f2 39 f0 39 unassigned unassigned unassigned 74 f4 53 f0 53 unassigned unassigned unassigned 75 f5 5c f0 5c unassigned unassigned unassigned e0 01 e0 81 e0 76 e0 f0 76 unassigned unassigned unassigned e0 02 e0 82 e0 16 e0 f0 16 unassigned unassigned unassigned e0 03 e0 83 e0 1e e0 f0 1e unassigned unassigned unassigned e0 04 e0 84 e0 26 e0 f0 26 unassigned unassigned unassigned e0 05 e0 85 e0 25 e0 f0 25 unassigned unassigned unassigned e0 06 e0 86 e0 2e e0 f0 2e unassigned unassigned unassigned e0 07 e0 87 e0 36 e0 f0 36 unassigned unassigned unassigned e0 08 e0 88 e0 3d e0 f0 3d unassigned unassigned unassigned e0 09 e0 89 e0 3e e0 f0 3e unassigned unassigned unassigned e0 0a e0 0a e0 46 e0 f0 46 free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-9 usb hid to ps/2 scan codes translation table (9/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break unassigned unassigned unassigned e0 0b e0 0b e0 45 e0 f0 45 unassigned unassigned unassigned e0 0c e0 0c e0 4e e0 f0 4e unassigned unassigned unassigned e0 0d e0 0d e0 55 e0 f0 55 unassigned unassigned unassigned e0 0e e0 0e e0 66 e0 f0 66 unassigned unassigned unassigned e0 0f e0 0f e0 0d e0 f0 0d unassigned unassigned unassigned e0 11 e0 91 e0 1d e0 f0 1d unassigned unassigned unassigned e0 12 e0 92 e0 24 e0 f0 24 unassigned unassigned unassigned e0 13 e0 93 e0 2d e0 f0 2d unassigned unassigned unassigned e0 14 e0 94 e0 2c e0 f0 2c unassigned unassigned unassigned e0 15 e0 95 e0 35 e0 f0 35 unassigned unassigned unassigned e0 16 e0 96 e0 3c e0 f0 3c unassigned unassigned unassigned e0 17 e0 97 e0 43 e0 f0 43 unassigned unassigned unassigned e0 18 e0 98 e0 44 e0 f0 44 unassigned unassigned unassigned e0 1a e0 9a e0 54 e0 f0 54 unassigned unassigned unassigned e0 1b e0 9b e0 5b e0 f0 5b unassigned unassigned unassigned e0 1e e0 9e e0 1c e0 f0 1c unassigned unassigned unassigned e0 1f e0 9f e0 1b e0 f0 1b unassigned unassigned unassigned e0 23 e0 a3 e0 33 e0 f0 33 unassigned unassigned unassigned e0 25 e0 a5 e0 42 e0 f0 42 unassigned unassigned unassigned e0 26 e0 a6 e0 4b e0 f0 4b unassigned unassigned unassigned e0 27 e0 a7 e0 4c e0 f0 4c unassigned unassigned unassigned e0 28 e0 a8 e0 52 e0 f0 52 unassigned unassigned unassigned e0 29 e0 a9 e0 0e e0 f0 0e unassigned unassigned unassigned e0 2a e0 aa e0 12 e0 f0 12 unassigned unassigned unassigned e0 2b e0 ab e0 5d e0 f0 5d unassigned unassigned unassigned e0 2c e0 ac e0 1a e0 f0 1a unassigned unassigned unassigned e0 2d e0 ad e0 22 e0 f0 22 unassigned unassigned unassigned e0 2f e0 af e0 2a e0 f0 2a unassigned unassigned unassigned e0 31 e0 b1 e0 31 e0 f0 31 unassigned unassigned unassigned e0 33 e0 b3 e0 41 e0 f0 41 unassigned unassigned unassigned e0 34 e0 b4 e0 49 e0 f0 49 unassigned unassigned unassigned e0 36 e0 b6 e0 59 e0 f0 59 unassigned unassigned unassigned e0 39 e0 b9 e0 29 e0 f0 29 unassigned unassigned unassigned e0 3a e0 ba e0 58 e0 f0 58 unassigned unassigned unassigned e0 3b e0 bb e0 05 e0 f0 05 unassigned unassigned unassigned e0 3c e0 bc e0 06 e0 f0 06 free datasheet http://www..net/
appendices apx. d keyboard scan/character codes c-10 toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual usb hid to ps/2 scan codes translation table (10/10) key name hid usage page hid usage id ps/2 set 1 ps/2 set 2 make break make break unassigned unassigned unassigned e0 3d e0 bd e0 04 e0 f0 04 unassigned unassigned unassigned e0 3e e0 be e0 0c e0 f0 0c unassigned unassigned unassigned e0 3f e0 bf e0 03 e0 f0 03 unassigned unassigned unassigned e0 40 e0 c0 e0 0b e0 f0 0b unassigned unassigned unassigned e0 41 e0 c1 e0 02 e0 f0 02 unassigned unassigned unassigned e0 42 e0 c2 e0 83 e0 f0 83 unassigned unassigned unassigned e0 43 e0 c3 e0 0a e0 f0 0a unassigned unassigned unassigned e0 44 e0 c4 e0 01 e0 f0 01 unassigned unassigned unassigned e0 45 e0 c5 e0 09 e0 f0 09 unassigned unassigned unassigned e0 4a e0 ca e0 7b e0 f0 7b unassigned unassigned unassigned e0 4c e0 cc e0 73 e0 f0 73 unassigned unassigned unassigned e0 4e e0 ce e0 79 e0 f0 79 unassigned unassigned unassigned e0 54 e0 d4 e0 7f e0 f0 7f unassigned unassigned unassigned e0 54 e0 d4 e0 84 e0 f0 84 unassigned unassigned unassigned e0 55 e0 d5 e0 60 e0 f0 60 unassigned unassigned unassigned e0 56 e0 d6 e0 61 e0 f0 61 unassigned unassigned unassigned e0 57 e0 d7 e0 78 e0 f0 78 unassigned unassigned unassigned e0 58 e0 d8 e0 07 e0 f0 07 unassigned unassigned unassigned e0 59 e0 d9 e0 0f e0 f0 0f unassigned unassigned unassigned e0 5a e0 da e0 17 e0 f0 17 unassigned unassigned unassigned e0 62 e0 e2 e0 56 e0 f0 56 unassigned unassigned unassigned e0 64 e0 e4 e0 08 e0 f0 08 unassigned unassigned unassigned e0 6e e0 ee e0 57 e0 f0 57 unassigned unassigned unassigned e0 6f e0 ef e0 6f e0 f0 6f unassigned unassigned unassigned e0 70 e0 f0 e0 13 e0 f0 13 unassigned unassigned unassigned e0 71 e0 f1 e0 19 e0 f0 19 unassigned unassigned unassigned e0 72 e0 f2 e0 39 e0 f0 39 unassigned unassigned unassigned e0 73 e0 f3 e0 51 e0 f0 51 unassigned unassigned unassigned e0 74 e0 f4 e0 53 e0 f0 53 unassigned unassigned unassigned e0 75 e0 f5 e0 5c e0 f0 5c unassigned unassigned unassigned e0 76 e0 f6 e0 5f e0 f0 5f unassigned unassigned unassigned e0 77 e0 f7 e0 62 e0 f0 62 unassigned unassigned unassigned e0 78 e0 f8 e0 63 e0 f0 63 unassigned unassigned unassigned e0 79 e0 f9 e0 64 e0 f0 64 free datasheet http://www..net/
apx. c keyboard scan/character codes appendices toshiba DX730/dx735/qosmio DX730/dynabook regza pc d731 maintenance manual c-11 note 1 in ps/2 mode, scan set 1, these keys have special codes prepended or appended depending upon the state of one or more modifier keys. these codes are documented in whqlkeys.doc, available from microsoft. note 2 these keys have various legends depending upon the locale for which the keyboard is manufactured. europe 1 is typically in at-101 key position 42 next to the enter key. europe 2 is typically in at-101 key position 45, between the left shift and z keys under all microsoft operating systems, all ps/2 keyboards actually transmit scan code set 2 values down the wire from the keyboard to the keyboard port. these values are translated to scan code set 1 by the i8042 port chip. the rest of operating systems, and all applications that handle scan codes export the values to be form scan code set 1. free datasheet http://www..net/
apx. d key layout appendices apx. d key layout appendix d key layout d.1 japanese (jp) keyboard figure d-1 japanese keyboard d.2 american (usa) keyboard figure d-2 american keyboard toshiba DX730/ dx735/ qosmio DX730/dynabook regza d731 maintenance manual d-1 free datasheet http://www..net/

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