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| P4X533-ALE rev. a+ system board user?s manual 80310409 P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 1
copyright this publication contains information that is protected by copyright. no part of it may be reproduced in any form or by any means or used to make any transformation/adaptation without the prior written permission from the copyright holders. this publication is provided for informational purposes only. the manufacturer makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. the user will assume the entire risk of the use or the results of the use of this document. further, the manufacturer reserves the right to revise this publication and make changes to its contents at any time, without obligation to notify any person or entity of such revisions or changes. ? 2004. all rights reserved. trademarks windows ? 98, windows ? 98 se, windows ? me, windows ? 2000, windows nt ? 4.0 and windows ? xp are registered trademarks of microsoft corporation. intel ? , pentium ? 4 and celeron are regis- tered trademarks of intel corporation. via is a registered trade- mark of via technologies, inc. award is a registered trademark of award software, inc. other trademarks and registered trademarks of products appearing in this manual are the properties of their respective holders. caution to avoid damage to the system: ? use the correct ac input voltage range . to reduce the risk of electric shock: ? unplug the power cord before removing the system chassis cover for installation or servicing. after installation or servicing, cover the system chassis before plugging the power cord. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 2 battery: ? danger of explosion if battery incorrectly replaced. ? replace only with the same or equivalent type recommend by the manufacturer. ? dispose of used batteries according to the battery manufacturer?s instructions. fcc and doc statement on class b this equipment has been tested and found to comply with the limits for a class b digital device, pursuant to part 15 of the fcc rules. these limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. this equipment generates, uses and can ra- diate radio frequency energy and, if not installed and used in ac- cordance with the instruction manual, may cause harmful interfer- ence to radio communications. however, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ? reorient or relocate the receiving antenna. ? increase the separation between the equipment and the receiver. ? connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ? consult the dealer or an experienced radio tv technician for help. notice: 1. the changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 2. shielded interface cables must be used in order to comply with the emission limits. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 3 notice this user?s manual contains detailed information about the system board. if, in some cases, some information doesn?t match those shown in the multilingual manual, the multilingual manual should always be regarded as the most updated version. the multilingual manual is included in the system board package. to view the user?s manual, insert the cd into a cd-rom drive. the autorun screen (mainboard utility cd) will appear. click the ?tools? icon then click ?manual? on the main menu. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 4 table of contents chapter 1 - introduction 1.1 features and specifications................................................................................. 1.2 hyper-threading technology functionality requirements... 1.3 package checklist........................................................................................................... chapter 2 - hardware installation 2.1 system board layout ........................................................................................... 2.2 system memory........................................................................................................... 2.3 cpu........................................................................................................................................ 2.4 jumper settings............................................................................................................. 2.5 rear panel i/o ports.............................................................................................. 2.6 i/o connectors........................................................................................................... chapter 3 - bios setup 3.1 award bios setup utility.................................................................................... 3.2 via raid bios setting utility........................................................................ 3.3 updating the bios....................................................................................................... 7 13 14 44 85 86 15 16 18 23 25 35 P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 5 introduction 1 6 108 108 chapter 4 - supported softwares 4.1 desktop management interface................................................................ 4.2 drivers, utilities and software applications................................ 4.3 installation notes....................................................................................................... appendix a - enabling the hyper-threading technology a.1 enabling the hyper-threading technology.................................... appendix b - using the suspend to ram function b.1 using the suspend to ram function................................................ appendix c - system error messages c.1 post beep....................................................................................................................... c.2 error messages............................................................................................................. appendix d - troubleshooting d.1 troubleshooting checklist............................................................................... 88 91 100 104 110 101 P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 6 1 introduction 7 1.1 features and specifications 1.1.1 features chipset ? via ? chipset - north bridge: via ? p4x533 - south bridge: via ? vt8237 processor the system board is equipped with socket 478 for installing one of the following supported processors. ? intel ? pentium ? 4 (prescott and northwood) processor up to 2.8+ghz - intel hyper-threading technology - fsb: 800mhz (overclock) / 533mhz / 400mhz ? intel ? celeron ? processor system memory ? two 184-pin ddr dimm sockets ? supports up to 2gb using pc1600 (ddr200), pc2100 (ddr266) and pc2700 (ddr333) unbuffered ddr sdram dimm, 2.6v type chapter 1 - introduction dimms 2mbx64 4mbx64 8mbx64 memory size 16mb 32mb 64mb dimms 16mbx64 32mbx64 64mbx64 memory size 128mb 256mb 512mb P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 7 introduction 1 8 expansion slots ? 1 agp slot ? 5 pci slots agp (accelerated graphics port) agp is an interface designed to support high performance 3d graphics cards. it utilizes a dedicated pipeline to access system memory for texturing, z-buffering and alpha blending. the universal agp slot supports agp 8x with up to 2133mb/sec. bandwidth and agp 4x with up to 1066mb/sec. bandwidth for 3d graphics applications. agp in this system board will deliver faster and better graphics to your pc. onboard audio features ? ac?97 2.2 extension compliant codec ? supports microsoft ? directsound/directsound 3d ? ac?97 supported with full duplex, independent sample rate converter for audio recording and playback ? s/pdif-out compressed digital output ? 6-channel audio output via software s/pdif s/pdif is a standard audio file transfer format that transfers digital audio signals to a device without having to be converted first to an analog format. this prevents the quality of the audio signal from degrading whenever it is converted to analog. s/pdif is usu- ally found on digital audio equipment such as a dat machine or audio processing device. s/pdif on the system board sends surround sound and 3d audio signal outputs to amplifiers and speakers and to digital recording devices like cd recorders. 6-channel audio via software the audio jacks at the rear panel will support 6-channel audio only when the audio utility is configured to support this function. the mic-in at the rear will be disabled. use the front audio?s mic- in jack. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 8 1 introduction 9 onboard lan features ? phy fast ethernet controller ? integrated ieee 802.3, 10base-t and 100base-tx compatible phy ? 32-bit pci master interface ? integrated power management functions ? full duplex support at both 10 and 100 mbps ? supports ieee 802.3u auto-negotiation ? supports wire for management serial ata (sata) ide interface with raid serial ata is a storage interface that is compliant with sata 1.0 specification. with speed of up to 1.5gbps, it improves hard drive performance even in data intensive environments such as audio/ video, consumer electronics and entry-level servers. ? two sata (serial ata) interfaces which are compliant with sata 1.0 specification (1.5gbps interface) ? supports raid 0, raid 1 and jbod pci bus master ide controller ? supports ata/33, ata/66, ata/100 and ata/133 hard drives ? udma modes 3, 4, 5 and 6 enhanced ide (data transfer rate up to 133mb/sec.) ? bus mastering reduces cpu utilization during disk transfer ? supports atapi cd-rom, ls-120 and zip usb ports the system board supports usb 2.0 and usb 1.1. usb 1.1 sup- ports 12mb/second bandwidth while usb 2.0 supports 480mb/ second bandwidth providing a marked improvement in device transfer speeds between your computer and a wide range of si- multaneously accessible external plug and play peripherals. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 9 introduction 1 10 bios ? award bios, windows ? 98/2000/me/xp plug and play compatible ? supports scsi sequential boot-up ? flash eprom for easy bios upgrades ? supports dmi 2.0 function ? 4mbit flash memory desktop management interface (dmi) the system board comes with a dmi 2.0 built into the bios. the dmi utility in the bios automatically records various information about your system configuration and stores these information in the dmi pool, which is a part of the system board's plug and play bios. dmi, along with the appropriately networked software, is designed to make inventory, maintenance and troubleshooting of computer systems easier. refer to chapter 4 for instructions on using the dmi utility. rear panel i/o ports (pc 99 color-coded connectors) ? one ps/2 mouse port ? one ps/2 keyboard port ? one db-9 serial port ? one db-25 parallel port ? one s/pdif-out rca jack ? four usb 2.0/1.1 ports ? one rj45 lan port ? three audio jacks: line-out, line-in and mic-in i/o connectors ? two connectors for 4 additional external usb 2.0/1.1 ports ? one front audio connector for external line-out and mic-in jacks ? one cd-in internal audio connector ? two serial ata connectors ? two ide connectors ? one floppy connector ? two atx power supply connectors ? two fan connectors P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 10 1 introduction 11 form factor ? 4 layers, atx form factor ? 30.5cm (12") x 19.5cm (7.67") 1.1.2 intelligence dual function power button depending on the setting in the ?soft-off by pwrbtn? field of the power management setup, this switch will allow the system to enter the soft-off or suspend mode. wake-on-ring this feature allows the system that is in the suspend mode or soft power off mode to wake-up/power-on to respond to calls coming from an external modem or respond to calls from a modem pci card that uses the pci pme (power management event) signal to remotely wake up the pc. important: if you are using a modem add-in card, the 5vsb power source of your power supply must support ? 720ma. wake-on-lan this feature allows the network to remotely wake up a soft power down (soft-off) pc. it is supported via the onboard lan port or via a pci lan card that uses the pci pme (power man- agement event) signal. however, if your system is in the suspend mode, you can power-on the system only through an irq or dma interrupt. important: the 5vsb power source of your power supply must support ? 720ma. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 11 introduction 1 12 wake-on-ps/2 keyboard/mouse this function allows you to use the ps/2 keyboard or ps/2 mouse to wake up the system from the s3 state. important: the 5vsb power source of your power supply must support ? 720ma. wake-on-usb keyboard/mouse this function allows you to use a usb keyboard or usb mouse to wake up a system from the s3 (str - suspend to ram) state. important: ? if you are using the wake-on-usb keyboard/mouse function for 2 usb ports, the 5vsb power source of your power supply must support ? 1.5a. ? if you are using the wake-on-usb keyboard/mouse func- tion for 3 or more usb ports, the 5vsb power source of your power supply must support ? 2a. rtc timer to power-on the system the rtc installed on the system board allows your system to automatically power-on on the set date and time. acpi str the system board is designed to meet the acpi (advanced con- figuration and power interface) specification. acpi has energy sav- ing features that enables pcs to implement power management and plug-and-play with operating systems that support os direct power management. currently, only windows ? 98/2000/me/xp supports the acpi function. acpi when enabled in the power management setup will allow you to use the suspend to ram function. with the suspend to ram function enabled, you can power-off the system at once by pressing the power button or selecting ?standby? when you shut down windows ? 98/2000/me/xp with- out having to go through the sometimes tiresome process of closing files, applications and operating system. this is because the P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 12 1 introduction 13 system is capable of storing all programs and data files during the entire operating session into ram (random access memory) when it powers-off. the operating session will resume exactly where you left off the next time you power-on the system. important: the 5vsb power source of your power supply must support ? 1a. ac power failure recovery when power returns after an ac power failure, you may choose to either power-on the system manually, let the system power-on automatically or return to the state where you left off before power failure occurs. virus protection most viruses today destroy data stored in hard drives. the system board is designed to protect the boot sector and partition table of your hard disk drive. 1.2 hyper-threading technology functionality requirements enabling the functionality of hyper-threading technology for your computer system requires all of the following platforms. components: ? cpu - an intel ? pentium ? 4 processor with ht technology ? chipset - an intel ? chipset that supports ht technology ? bios - a bios that supports ht technology and has it enabled ? os - an operating system that includes optimizations for ht technology please refer to appendix a for information about enabling the functionality of the hyper-threading technology. for more information on hyper-threading technology, go to: www.intel.com/info/ hyperthreading. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 13 introduction 1 14 1.3 package checklist the system board package contains the following items: ? the system board ? a user?s manual ? one serial ata data cable ? one ide cable for ata/33/66/100/133 ide drives ? one 34-pin floppy disk drive cable ? one sata raid floppy diskette ? one i/o shield ? one ?mainboard utility? cd if any of these items are missing or damaged, please contact your dealer or sales representative for assistance. P4X533-ALE 80310409 1.pmd 2/18/2004, 8:11 am 14 2 hardware installation 15 2.1 system board layout chapter 2 - hardware installation P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 15 2 16 hardware installation 2.2 system memory warning: electrostatic discharge (esd) can damage your system board, proces- sor, disk drives, add-in boards, and other components. perform the upgrade instruction procedures described at an esd workstation only. if such a station is not available, you can provide some esd protection by wearing an antistatic wrist strap and attaching it to a metal part of the system chassis. if a wrist strap is unavailable, establish and maintain contact with the system chassis throughout any procedures requiring esd protection. the system board is equipped with two 184-pin ddr dimm sock- ets. ddr (double data rate) is a type of sdram that doubles the data rate through reading and writing at both the rising and falling edge of each clock. this effectively doubles the speed of operation therefore providing two times faster data transfer. refer to chapter 1 (system memory section) for detailed specifi- cation of the memory supported by the system board. ddr 1 ddr 2 P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 16 2 hardware installation 17 2.2.1 installing the dim module a dim module simply snaps into a dimm socket on the system board. pin 1 of the dim module must correspond with pin 1 of the socket. 1. pull the ?tabs? which are at the ends of the socket to the side. 2. position the dimm above the socket with the ?notch? in the module aligned with the ?key? on the socket. 3. seat the module vertically into the socket. make sure it is completely seated. the tabs will hold the dimm in place. pin 1 notch key tab tab P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 17 2 18 hardware installation 2.3 cpu 2.3.1 overview the system board is equipped with a surface mount 478-pin cpu socket. this socket is exclusively designed for installing an intel processor. 2.3.2 installing the cpu 1. locate socket 478 on the system board. 2. unlock the socket by pushing the lever sideways, away from the socket, then lifting it up to a 90 o angle. make sure the socket is lifted to at least this angle otherwise the cpu will not fit in properly. lever P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 18 2 hardware installation 19 3. position the cpu above the socket then align the gold mark on the corner of the cpu (designated as pin 1) with pin 1 of the socket. important: handle the cpu by its edges and avoid touching the pins. gold mark 4. insert the cpu into the socket until it is seated in place. the cpu will fit in only one orientation and can easily be inserted without exerting any force. important: do not force the cpu into the socket. forcing the cpu into the socket may bend the pins and damage the cpu. pin 1 P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 19 2 20 hardware installation 5. once the cpu is in place, push down the lever to lock the socket. the lever should click on the side tab to indicate that the cpu is completely secured in the socket. 2.3.3 installing the fan and heat sink the cpu must be kept cool by using a cpu fan with heatsink. without sufficient air circulation across the cpu and heat sink, the cpu will overheat damaging both the cpu and system board. note: ? only use intel ? certified fan and heat sink. ? an intel ? boxed processor package contains a retention mechanism, heat sink, fan and installation guide. if the instal- lation procedure in the installation guide differs from the one in this section, please follow the installation guide in the package. ? if you are installing a non-boxed processor, the heat sink, fan and retention mechanism assembly may look different from the one shown in this section but the procedure will more or less be the same. P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 20 2 hardware installation 21 1. the system board comes with the retention module base al- ready installed. retention module base retention hole retention hole retention hole retention hole 2. position the fan / heat sink and retention mechanism assembly on the cpu, then align and snap the retention legs? hooks to the retention holes at the 4 corners of the retention module base. note: you will not be able to snap the hooks into the holes if the fan / heat sink and retention mechanism assembly did not fit properly onto the cpu and retention module base. unsnapped fan / heat sink and retention mechanism assembly snapped P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 21 2 22 hardware installation 3. the retention levers at this time remains unlocked as shown in the illustration below. retention lever retention lever 4. move the retention levers to their opposite directions then push them down. this will secure the fan / heat sink and re- tention mechanism assembly to the retention module base. note: you will not be able to push the lever down if the direction is incorrect. 5. connect the cpu fan?s cable connector to the cpu fan con- nector on the system board. P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 22 2 hardware installation 23 2.4 jumper settings if you encounter the following, a) cmos data becomes corrupted. b) you forgot the keyboard, supervisor or user password. c) you are unable to boot-up the computer system because the proc- essor?s ratio/clock was incorrectly set in the bios. you can reconfigure the system with the default values stored in the rom bios. to load the default values stored in the rom bios, please follow the steps below. 1. power-off the system and unplug the power cord. 2. set jp1 pins 2 and 3 to on. wait for a few seconds and set jp1 back to its default setting, pins 1 and 2 on. 3. now power-on the system. if your reason for clearing the cmos data is due to incorrect setting of the processor?s ratio/clock in the bios, please pro- ceed to step 4. 2-3 on: clear cmos data 1-2 on: normal (default) ? jp1 2.4.1 jumper settings for clearing cmos data 3 1 2 3 1 2 P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 23 2 24 hardware installation 4. after powering-on the system, press 2 hardware installation 25 2.5 rear panel i/o ports the rear panel i/o ports consist of the following: ? ps/2 mouse port ? ps/2 keyboard port ? parallel port ? com port ? s/pdif-out jack ? usb ports ? lan port ? mic-in jack ? line-in jack ? line-out jack ps/2 mouse ps/2 k/b com s/pdif-out usb 2 rj45 lan parallel usb 1 usb 3-4 mic-in line-in line-out P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 25 2 26 hardware installation 2.5.1 ps/2 mouse and ps/2 keyboard ports the system board is equipped with an onboard ps/2 mouse (green) and ps/2 keyboard (purple) ports - both at location cn1 of the system board. the ps/2 mouse port uses irq12. if a mouse is not connected to this port, the system will reserve irq12 for other expansion cards. warning: make sure to turn off your computer prior to connecting or disconnecting a mouse or keyboard. failure to do so may dam- age the system board. wake-on-ps/2 keyboard/mouse the wake-on-ps/2 keyboard/mouse function allows you to use a ps/2 keyboard or ps/2 mouse to wake up the system from the s3 state. to use this function: ? bios setting: configure the ps/2 wake up function in the power manage- ment setup submenu (?irq/event activity detect? section) of the bios. refer to chapter 3 for more information. ps/2 mouse ps/2 keyboard ? P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 26 2 hardware installation 27 2.5.2 serial ports the system board is equipped with an onboard serial port (teal/ turquoise) at location cn6 of the system board. it is a rs-232c asynchronous communication port with 16c550a-compatible uart that can be used with a modem, serial printer, remote display terminal or other serial devices. bios setting select the serial port?s i/o address in the integrated peripherals submenu (?super io device? section) of the bios. refer to chapter 3 for more information. ? com P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 27 2 28 hardware installation 2.5.3 parallel port the system board has a standard parallel port (burgundy) at lo- cation cn9 for interfacing your pc to a parallel printer. it sup- ports spp, ecp and epp modes. setting spp (standard parallel port) ecp (extended capabilities port) epp (enhanced parallel port) function allows normal speed operation but in one direction only. allows parallel port to operate in bidirectional mode and at a speed faster than the spp?s data transfer rate. allows bidirectional parallel port operation at maximum speed. bios setting select the parallel port?s mode in the integrated peripherals submenu (?super io device? section) of the bios. refer to chapter 3 for more information. ? parallel P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 28 2 hardware installation 29 ? 2.5.4 s/pdif-out jack the system board is equipped with an onboard s/pdif-out rca jack (yellow) at location cn3. s/pdif-out P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 29 2 30 hardware installation 2.5.5 universal serial bus ports usb 4 usb 3 ? usb 5-6 the system board supports 8 usb 2.0/1.1 ports. four onboard usb ports (black) are at locations cn7 (usb 1-2) and cn8 (usb 3-4) of the system board. j4 (usb 5-6) and j5 (usb 7-8) connectors allow you to connect 4 additional usb ports. the additional usb ports may be mounted on a card-edge bracket. install the card-edge bracket to the system chassis then insert the connector that is attached to the usb port cables to j4 or j5. bios setting configure the usb ports in the integrated peripherals submenu (?via onchip pci device? section) of the bios. refer to chapter 3 for more information. driver installation you may need to install the proper drivers in your operating system to use the usb device. refer to your operating system?s manual or documentation for more information. usb 2 usb 1 ? usb 7-8 1 vcc -data +data ground key vcc -data +data ground n. c. 2 10 9 ? P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 30 2 hardware installation 31 if you are using usb 2.0 devices, install the ?via usb 2.0 driv- ers?. refer to chapter 4 for more information. wake-on-usb keyboard/mouse the wake-on-usb keyboard/mouse function allows you to use a usb keyboard or usb mouse to wake up a system from the s3 (str - suspend to ram) state. to use this function: ? bios setting: ?usb resume from s3? in the power management setup submenu (?irq/event activity detect? section) of the bios must be set to enabled. refer to chapter 3 for more informa- tion. P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 31 2 32 hardware installation 2.5.6 rj45 fast-ethernet port the system board is equipped with an onboard rj45 fast- ethernet lan port at location cn8 of the system board. it al- lows the system board to connect to a local area network by means of a network hub. bios setting enable or disable the onboard lan in the integrated peripherals submenu (?via onchip pci device? section) of the bios. refer to chapter 3 for more information. driver installation install the ?via lan drivers?. refer to chapter 4 for more infor- mation. rj45 lan ? P4X533-ALE 80310409 2.pmd 2/18/2004, 8:12 am 32 2 hardware installation 33 2.5.7 audio (audio jacks and front audio) audio jacks the system board is equipped with 3 audio jacks at location cn4. a jack is a one-hole connecting interface for inserting a plug. ? line-out jack (lime) this jack is used to connect external speakers for audio output from the system board. ? line-in jack (light blue) this jack can be connected to the line-out jack of any exter- nal audio devices such as hi-fi set, cd player, am/fm radio tuner, synthesizer, etc. connect a stereo cable from the line- out jack of your external device to this line-in jack. ? mic-in jack (pink) this jack is used to connect an external microphone. 1 mic mic power aud_r_out n. c. aud_l_out gnd aud_vcc key 2 10 9 aud_r_return aud_l_return front audio ? line-out line-in mic-in ? P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 33 2 34 hardware installation front audio the front audio connector (j1) allows you to connect to the line-out and mic-in jacks that are at the front panel of your sys- tem. using this connector will disable the rear audio?s line-out and mic-in functions. remove the jumper caps from pins 5-6 and pins 9-10 of j1 prior to connecting the front audio cable connector. make sure pin 1 of the cable connector is aligned with pin 1 of j1. if you are not using this connector, make sure to replace the jumper caps back to their original pin locations. the front audio is disabled. the rear audio is enabled. the front audio is enabled. the rear audio is disabled. pins 5-6 and 9-10 short (default) pins 5-6 and 9-10 open driver installation install the ?audio drivers?. the audio application utility will at the same time be installed into the system. the utility will allow you to configure the rear audio jacks to 6-channel audio modes as well as configure its audio effects. when the rear audio supports 6-channel, the mic-in jack will be disabled. use the front audio?s mic-in function. refer to chapter 4 for more information. P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 34 2 hardware installation 35 2.6.1 cd-in internal audio connector the cd-in (j2) connector is used to receive audio from a cd- rom drive, tv tuner or mpeg card. 2.6 i/o connectors ? 1 4 right audio channel left audio channel ground ground P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 35 2 36 hardware installation 2.6.2 floppy disk drive connector the system board is equipped with a shrouded floppy disk drive connector for connecting a standard floppy disk drive. to prevent improper floppy cable installation, the shrouded floppy disk header has a keying mechanism. the 34-pin connector on the floppy cable can be placed into the header only if pin 1 of the connector is aligned with pin 1 of the header. connecting the floppy disk drive cable install one end of the floppy disk drive cable into the shrouded floppy disk header (j3) on the system board and the other end- most connector to the floppy drive. the colored edge of the daisy chained ribbon cable should be aligned with pin 1 of j3. bios setting enable or disable this function in the integrated peripherals submenu (?super io device? section) of the bios. refer to chapter 3 for more information. ? 2 1 33 34 P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 36 2 hardware installation 37 2.6.3 serial ata connectors ? sata 1 the via vt8237 south bridge controller allows configuring raid on the two serial ata ports at locations j8 (sata 1) and j9 (sata 2) of the system board. connect one end of the sata cable to j8 or j9 and the other end to your serial ata device. configuring raid on serial ata drives the system board supports raid 0, raid 1 and jbod. the fol- lowing must be set accordingly. ? bios setting 1. the ?sata or scsi card boot? field in the advanced bios features submenu of the award bios must be prop- erly configured. 3. configure raid (e.g. creating or deleting raid) in the via raid bios setting utility. you can enter this utility by pressing the 2 38 hardware installation 2.6.4 ide disk drive connector the system board is equipped with two shrouded pci ide head- ers that will interface four enhanced ide (integrated drive elec- tronics) disk drives. to prevent improper ide cable installation, each shrouded pci ide header has a keying mechanism. the 40- pin connector on the ide cable can be placed into the header only if pin 1 of the connector is aligned with pin 1 of the header. each ide connector supports 2 devices, a master and a slave. use an ide ribbon cable to connect the drives to the system board. an ide ribbon cable have 3 connectors on them, one that plugs into an ide connector on the system board and the other 2 connects to ide devices. the connector at the end of the cable is for the master drive and the connector in the middle of the cable is for the slave drive. connecting the ide disk drive cable install one end of the ide cable into the j11 header on the sys- tem board and the other connectors to the ide devices. if you are adding a third or fourth ide device, use another ide cable and install one end of the cable into the j10 header (90 o ) on the system board and the other connectors to the ide de- vices. ? 40 39 2 1 ? secondary ide primary ide primary ide secondary ide P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 38 2 hardware installation 39 note: refer to your disk drive user?s manual for information about selecting proper drive switch settings. adding a second ide disk drive when using two ide drives, one must be set as the master and the other as the slave. follow the instructions provided by the drive manufacturer for setting the jumpers and/or switches on the drives. the system board supports enhanced ide or ata-2, ata/33, ata/66, ata/100 and ata/133 hard drives. we recommend that you use hard drives from the same manufacturer. in a few cases, drives from two different manufacturers will not function prop- erly when used together. the problem lies in the hard drives, not the system board. important: if you encounter problems while using an atapi cd-rom drive that is set in master mode, please set the cd-rom drive to slave mode. some atapi cd-roms may not be recognized and cannot be used if incorrectly set in master mode. bios setting enable or disable the onboard primary or secondary ide con- troller in the integrated peripherals submenu (?via onchip ide device? section) of the bios. refer to chapter 3 for more infor- mation. P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 39 2 40 hardware installation ? 1 3 ground 12v n. c. 2.6.5 cooling fan connectors connect the cpu fan?s cable connector to the cpu fan connec- tor (j6) on the system board. the system fan connector (j7) is used to connect an additional cooling fan. the cooling fans will provide adequate airflow throughout the chassis to prevent over- heating the cpu and system board components. ? 1 3 ground 12v n. c. cpu fan system fan P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 40 2 hardware installation 41 2.6.6 power connectors we recommend that you use a power supply that complies with the atx12v power supply design guide version 1.1. connect the atx12v power supply?s 20-pin atx main power connector and 4-pin +12v power connector to cn11 and cn10 respec- tively. the 4-pin +12v power connector enables the delivery of more +12vdc current to the processor?s voltage regulator module (vrm). the system board requires a minimum of 250 watt power sup- ply to operate. your system configuration (amount of memory, add-in cards, peripherals, etc.) may exceed the minimum power requirement. to ensure that adequate power is provided, use a 300 watt (or greater) power supply. ? ? +12v 10 1 20 11 3.3v 3.3v ground +5v ground +5v ground pw-ok 5vsb +5v 3.3v -12v ground ps-on ground ground ground -5v +5v 4 3 1 2 +12v ground ground +12v P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 41 2 42 hardware installation 2.6.7 front panel connectors hd-led: primary/secondary ide led this led will light when the hard drive is being accessed. reset: reset switch this switch allows you to reboot without having to power off the system thus prolonging the life of the power supply or sys- tem. speaker: speaker connector this connects to the speaker installed in the system chassis. atx-sw: atx power switch depending on the setting in the bios setup, this switch is a ?dual function power button? that will allow your system to enter the soft-off or suspend mode. refer to ?soft-off by pwrbtn? in the power management setup (chapter 3). ? j12 pwr-led atx-sw hd-led reset speaker 2 1 20 19 P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 42 2 hardware installation 43 pwr-led: power/standby led when the system?s power is on, this led will light. when the system is in the s1 (pos - power on suspend) state, it will blink every second. when the system is in the s3 (str - suspend to ram) state, it will blink every 4 seconds. note: if your system did not boot-up and the power/standby led did not light after it was powered-on, it may indicate that the cpu or memory module was not installed properly. please make sure they are properly inserted into their corresponding socket. pin 3 5 14 16 8 10 18 20 7 9 13 15 17 19 2 4 6 hd-led (primary/secondary ide led) reserved atx-sw (atx power switch) reserved reset (reset switch) speaker (speaker connector) pwr-led (power/standby led) pin assignment hdd led power hdd n. c. n. c. pwrbt+ pwrbt- n. c. n. c. ground h/w reset speaker data n. c. ground speaker power led power (+) led power (+) led power (-) or standby signal P4X533-ALE 80310409 2.pmd 2/18/2004, 8:13 am 43 44 3 bios setup 3.1 award bios setup utility the basic input/output system (bios) is a program that takes care of the basic level of communication between the processor and peripherals. in addition, the bios also contains codes for vari- ous advanced features found in this system board. this chapter explains the setup utility for the award bios. after you power up the system, the bios message appears on the screen and the memory count begins. after the memory test, the following message will appear on the screen: press del to enter setup if the message disappears before you respond, restart the system or press the ?reset? button. you may also restart the system by pressing the 45 3 bios setup 3.1.1.1 date the date format is 46 3 bios setup ide hdd auto detection detects the parameters of the drive. the parameters will auto- matically be shown on the screen. ide primary master/slave and ide secondary master/slave if you wish to define your own drive type manually, select ?manual?. the drive type information should be included in the documentation from your hard disk vendor. if you select ?auto?, the bios will auto-detect the hdd & cd-rom drive at the post stage and show the ide for the hdd & cd-rom drive. if a hard disk has not been installed, select ?none?. access mode for hard drives larger than 528mb, you would typically select the lba type. certain operating systems require that you select nor- mal or large. please check your operating system?s manual or help desk on which one to select. the settings on the screen are for reference only. your version may not be identical to this one. 3.1.1.3 ide primary master, ide primary slave, ide secondary master and ide secondary slave move the cursor to the ?ide primary master?, ?ide primary slave?, ?ide secondary master? or ?ide secondary slave? field, then press 47 3 bios setup capacity displays the approximate capacity of the disk drive. usually the size is slightly greater than the size of a formatted disk given by a disk checking program. cylinder this field displays the number of cylinders. head this field displays the number of read/write heads. precomp this field displays the number of cylinders at which to change the write timing. landing zone this field displays the number of cylinders specified as the landing zone for the read/write heads. sector this field displays the number sectors per track. 3.1.1.4 drive a this field is used to select the type of floppy disk drive installed. none no floppy drive is installed 360k, 5.25 in. 5-1/4 in. standard drive; 360kb capacity 1.2m, 5.25 in. 5-1/4 in. at-type high-density drive; 1.2mb capac- ity 720k, 3.5 in. 3-1/2 in. double-sided drive; 720kb capacity 1.44m, 3.5 in. 3-1/2 in. double-sided drive; 1.44mb capacity 2.88m, 3.5 in. 3-1/2 in. double-sided drive; 2.88mb capacity P4X533-ALE 80310409 3.pmd 2/18/2004, 8:13 am 47 48 3 bios setup 3.1.1.5 video this field selects the type of video adapter used for the primary system monitor. although secondary monitors are supported, you do not have to select the type. the default setting is ega/vga. ega/vga enhanced graphics adapter/video graphics array. for ega, vga, svga and pga monitor adapters. cga 40 color graphics adapter. power up in 40-column mode. cga 80 color graphics adapter. power up in 80-column mode. mono monochrome adapter. includes high resolution monochrome adapters. 3.1.1.6 halt on this field determines whether the system will stop if an error is detected during power up. the default setting is all errors. no errors the system boot will not stop for any errors de- tected. all errors the system boot will stop whenever the bios de- tects a non-fatal error. all, but keyboard the system boot will not stop for a key- board error; it will stop for all other errors. all, but diskette the system boot will not stop for a disk er- ror; it will stop for all other errors. all, but disk/key the system boot will not stop for a disk or keyboard error; it will stop for all other er- rors. 3.1.1.7 base memory displays the amount of base (or conventional) memory installed in the system. the value of the base memory is typically 512k for systems with 512k memory installed on the motherboard or 640k for systems with 640k or more memory installed on the motherboard. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:13 am 48 49 3 bios setup 3.1.1.8 extended memory displays the amount of extended memory detected during boot- up. 3.1.1.9 total memory displays the total memory available in the system. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:13 am 49 50 3 bios setup 3.1.2 advanced bios features the advanced bios features allows you to configure your sys- tem for basic operation. some entries are defaults required by the system board, while others, if enabled, will improve the per- formance of your system or let you set some features according to your preference. 3.1.2.1 cpu feature this field is used to configure the cpu that is installed on the system board. 3.1.2.2 virus warning this field protects the boot sector and partition table of your hard disk drive. when this field is enabled, the award bios will monitor the boot sector and partition table of the hard disk drive. if an attempt is made to write to the boot sector or parti- tion table of the hard disk drive, the bios will halt the system and an error message will appear. after seeing the error message, if necessary, you will be able to run an anti-virus program to locate and remove the problem before any damage is done. the screen above list all the fields available in the advanced bios features submenu, for ease of reference in this manual. in the actual cmos setup, you have to use the scroll bar to view the fields. the settings on the screen are for reference only. your version may not be identical to this one. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:13 am 50 51 3 bios setup many disk diagnostic programs which attempt to access the boot sector table will cause the warning message to appear. if you are running such a program, we recommend that you first disable this field. also, disable this field if you are installing or running certain operating systems like windows ? 98/2000/me/xp or the operating system may not install nor work. 3.1.2.3 cpu l1 & l2 cache this field speeds up the memory access. the default value is ena- bled. 3.1.2.4 cpu l3 cache this field is used to enable or disable the cpu?s l3 cache. 3.1.2.5 hyper-threading technology (for intel ? pentium ? 4 processor with hyper-threading technology) this field is used to enable the functionality of the intel ? pentium ? 4 processor with hyper-threading technology and will appear only when using this processor. 3.1.2.6 cpu l2 cache ecc checking the processors supported by the system board come with built- in level 2 cache. by default, ecc is enabled to check the level 2 cache. if you are not using this function, set this field to disabled. 3.1.2.7 quick power on self test this field speeds up power on self test (post) after you power on the system. when enabled, the bios will shorten or skip some check items during post. 3.1.2.8 sata or scsi card boot this field is used to select between booting from a sata drive and the drive connected to the scsi card. via 8237 sata the drive connected to the sata 1 or sata 2 connector. pci scsi card the drive connected to the scsi add-in card that is installed in a pci slot. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 51 52 3 bios setup if only one of the interfaces is connected with a device(s), you don?t need to particularly select an option in this field because the system will automatically detect for the existing drive. 3.1.2.9 first boot device, second boot device, third boot device and boot other device select the drive to boot first, second and third in the ?first boot device? ?second boot device? and ?third boot device? fields respectively. the bios will boot the operating system according to the sequence of the drive selected. set ?boot other device? to enabled if you wish to boot from another device. 3.1.2.10 boot up floppy seek when enabled, the bios will check whether the floppy disk drive installed is 40 or 80 tracks. note that the bios cannot distinguish between 720k, 1.2m, 1.44m and 2.88m drive types as they are all 80 tracks. when disabled, the bios will not search for the type of floppy disk drive by track number. note that there will not be any warning message if the drive installed is 360kb. 3.1.2.11 boot up numlock status this allows you to determine the default state of the numeric keypad. by default, the system boots up with numlock on wherein the function of the numeric keypad is the number keys. when set to off, the function of the numeric keypad is the ar- row keys. 3.1.2.12 typematic rate setting disabled c ontinually holding down a key on your keyboard will cause the bios to report that the key is down. enabled t he bios will not only report that the key is down, but will first wait for a moment, and, if the key is still down, it will begin to report that the key has been depressed repeatedly. for example, you would use such a feature to accelerate cursor movements with the arrow keys. you can then select the typematic rate and typematic delay in the ?typematic rate (chars/sec)? and ?typematic delay (msec)? fields below. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 52 53 3 bios setup 3.1.2.13 typematic rate (chars/sec) this field allows you to select the rate at which the keys are accelerated. 3.1.2.14 typematic delay (msec) this field allows you to select the delay between when the key was first depressed and when the acceleration begins. 3.1.2.15 security option this field determines when the system will prompt for the pass- word - everytime the system boots or only when you enter the bios setup. set the password in the set supervisor/user pass- word submenu. system the system will not boot and access to setup will be denied unless the correct password is entered at the prompt. setup the system will boot, but access to setup will be de- nied unless the correct password is entered at the prompt. 3.1.2.16 mps version control for os this field is used to select the mps version used by the system. 3.1.2.17 os select for dram > 64mb this field allows you to access the memory that is over 64mb in os/2. the options are: non-os2 and os2. 3.1.2.18 video bios shadow determines whether video bios will be copied to ram. video shadow will increase the video speed. note that some graphics boards require that this option be disabled. the default value is enabled. enabled video shadow is enabled. disabled video shadow is disabled. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 53 54 3 bios setup 3.1.2.19 full screen logo show this field is applicable only if you want a particular logo to ap- pear during system boot-up. enabled the logo will appear in full screen during system boot-up. disabled the logo will not appear during system boot-up. 3.1.2.20 small logo(epa) show enabled the epa logo will appear during system boot-up. disabled the epa logo will not appear during system boot- up. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 54 55 3 bios setup 3.1.3 advanced chipset features this section gives you functions to configure the system based on the specific features of the chipset. the chipset manages bus speeds and access to system memory resources. these items should not be altered unless necessary. the default settings have been chosen because they provide the best operating conditions for your system. the only time you might consider making any changes would be if you discovered some incompatibility or that data was being lost while using your system. the settings on the screen are for reference only. your version may not be identical to this one. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 55 56 3 bios setup current fsb frequency this field shows the detected fsb of the cpu. current dram frequency this field shows the detected frequency of the dram. dram clock this field is used to select the clock speed of the dimm. by spd the system will run according to the information in the eeprom. the eeprom on the dimm has spd (serial presence detect) data structure that stores information about the module such as the memory type, memory size, memory speed, etc. this option is the default setting because it provides the most stable condition for the system. 100mhz the memory clock speed will run at 200mhz. 133mhz the memory clock speed will run at 266mhz. 166mhz the memory clock speed will run at 333mhz. 3.1.3.1 dram clock/drive control move the cursor to this field and press 57 3 bios setup dram timing this field is used to select the timing of the dram. auto by spd the eeprom on a dimm has spd (serial pres- ence detect) data structure that stores informa- tion about the module such as the memory type, memory size, memory speed, etc. when this option is selected, the system will run ac- cording to the information in the eeprom. this option is the default setting because it provides the most stable condition for the system. turbo if you want the system to run at a speed faster than ?auto by spd?, select this option. however, compatibility problems may occur with some drams. if you encounter any problems, set this field to ?auto by spd? or ?manual?. ultra if you want the system to run at a speed faster than ?turbo?, select this option. however, com- patibility problems may occur with some drams. if you encounter any problems, set this field to ?auto by spd? or ?manual?. manual this option allows you to manually select the options in the ?sdram cas latency? to ?ref to act/ref(trfc)? fields. the system will run ac- cording to the settings in these fields. sdram cas latency this field is used to select the clock cycles for the cas latency. bank interleave the options are 2 bank, 4 bank and disabled. precharge to active (trp) the options are 2t, 3t, 4t and 5t. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 57 58 3 bios setup active to precharge (tras) the options are 6t, 7t, 8t and 9t. active to cmd (trcd) the options are 2t, 3t, 4t and 5t. ref to act/ref(trfc) the options are 12t, 13t, 14t and 15t. dram bus selection auto the system will automatically detect the type of memory interface. single channel sets the memory interface to single channel. dual channel sets the memory interface to dual channel. dram command rate the options are 1t command and 2t command. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 58 59 3 bios setup agp aperture size this field is relevant to the memory-mapped graphics data of the agp card installed in your system. agp 2.0 mode this field is used to select the agp mode of the agp card installed on the system board. agp driving control set this field to manual only if there are compatibility problems with some agp cards. when set to manual, select a value in the ?agp driving value? field. agp driving value this field is used to select a value for the agp driving control. we recommend that you leave this field in its default setting. agp fast write select enabled to support the agp fast write function. the settings on the screen are for reference only. your version may not be identical to this one. 3.1.3.2 agp & p2p bridge control move the cursor to this field and press 60 3 bios setup agp master 1 ws write set this field to enabled to add one clock tick to agp write operations. agp master 1 ws read set this field to enabled to add one clock tick to agp read op- erations. agp 3.0 calibration cycle when this field is set to enabled, it allows the system to calibrate the agp?s performance. we recommend that you leave this field in its default setting - enabled. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 60 61 3 bios setup pci master 0 ws write when enabled, writes to the pci bus are executed with zero wait state. pci delay transaction when enabled, this function frees up the pci bus for other pci masters during the pci-to-isa transactions. this allows pci and isa buses to be used more efficiently and prevents degradation of performance on the pci bus when isa accesses are made. vlink mode selection this field is used to select the vlink mode. if you selected ?by auto?, you can enable the vlink 8x function in the field below. vlink 8x support when this field is set to enabled, the speed of vlink which links the north bridge and south bridge will be 8x. 3.1.3.3 cpu & pci bus control move the cursor to this field and press 62 3 bios setup 3.1.3.4 memory hole in order to improve system performance, certain space in memory can be reserved for isa cards. this memory must be mapped into the memory space below 16mb. 15m - 16m the cpu assumes the 15-16mb memory range is allocated to the hidden isa address range instead of the actual system dram. disabled the cpu assumes the 15-16mb address range actually contains dram memory. if more than 16mb of system memory is installed, this option must be selected to provide contiguous system memory. 3.1.3.5 system bios cacheable when this field is enabled, accesses to the system bios rom addressed at f0000h-fffffh are cached, provided that the cache controller is enabled. the larger the range of the cache ram, the higher the efficiency of the system. 3.1.3.6 init display first this field is used to select whether to initialize the agp or pci first when the system boots. agp when the system boots, it will first initialize the agp. pci slot when the system boots, it will first initialize pci. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 62 63 3 bios setup ide dma transfer access this field, when enabled, will enhance the ide dma transfer of an ide hard disk drive. 3.1.4 integrated peripherals the settings on the screen are for reference only. your version may not be identical to this one. 3.1.4.1 via onchip ide device move the cursor to this field and press 64 3 bios setup onchip ide channel 0 and onchip ide channel 1 these fields allow you to enable or disable the primary and sec- ondary ide controller. the default is enabled. select disabled if you want to add a different hard drive controller. ide prefetch mode this allows data and addresses to be stored in the internal buffer of the chip, thus reducing access time. enable this field to achieve better performance. primary master/slave pio and secondary master/slave pio pio means programmed input/output. rather than have the bios issue a series of commands to effect a transfer to or from the disk drive, pio allows the bios to tell the controller what it wants and then let the controller and the cpu perform the com- plete task by themselves. your system supports five modes, 0 (de- fault) to 4, which primarily differ in timing. when auto is selected, the bios will select the best available mode after checking your drive. auto the bios will automatically set the system ac- cording to your hard disk drive?s timing. mode 0-4 you can select a mode that matches your hard disk drive?s timing. caution: do not use the wrong setting or you will have drive errors. primary master/slave udma and secondary master/slave udma these fields allow you to set the ultra dma in use. when auto is selected, the bios will select the best available option after checking your hard drive or cd-rom. auto the bios will automatically detect the settings for you. disabled the bios will not detect these categories. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 64 65 3 bios setup ide hdd block mode enabled the ide hdd uses the block mode. the system bios will check the hard disk drive for the maximum block size the system can transfer. the block size will depend on the type of hard disk drive. disabled the ide hdd uses the standard mode. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 65 66 3 bios setup 3.1.4.2 via onchip pci device move the cursor to this field and press 67 3 bios setup 3.1.4.3 super io device move the cursor to this field and press 68 3 bios setup onboard parallel port 378/irq7, 3bc/irq7, 278/irq5 selects the i/o address and irq for the onboard parallel port. disabled disables the onboard parallel port. parallel port mode the options are spp, epp, ecp and ecp+epp. these apply to standard specifications and will depend on the type and speed of your device. refer to your peripheral?s manual for the best op- tion. spp allows normal speed operation but in one direction only. ?ecp (extended capabilities port)? allows parallel port to operate in bidirectional mode and at a speed faster than the normal mode?s data transfer rate. ?epp (enhanced parallel port)? allows bidirectional parallel port operation at maximum speed. ecp mode use dma this is used to select the dma channel used for the parallel port. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 68 69 3 bios setup 3.1.5 power management setup the power management setup allows you to configure your sys- tem to most effectively save energy. the settings on the screen are for reference only. your version may not be identical to this one. 3.1.5.1 acpi function this function should be enabled only in operating systems that support acpi. currently, only windows ? 98/2000/me/xp supports this function. if you want to use the suspend to ram function, make sure this field is enabled then select ?s3(str)? in the ?acpi suspend type? field. 3.1.5.2 acpi suspend type this field is used to select the type of suspend mode. s1(pos) enables the power on suspend function. s3(str) enables the suspend to ram function. if you are using the windows ? 98 operating system, refer to ?using the suspend to ram function? in appendix b for more information. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 69 70 3 bios setup 3.1.5.3 power management option this field allows you to select the type (or degree) of power saving by changing the length of idle time that elapses before the ?suspend mode? field is activated. min saving minimum power saving time for suspend mode = 1 hr. max saving maximum power saving time for suspend mode = 1 min. user define allows you to set the power saving time in the ?suspend mode? field. 3.1.5.4 hdd power down after the set time of system inactivity, the hard disk drive will be powered down while all other devices remain active. 3.1.5.5 suspend mode this is selectable only when the power management field is set to user define. when the system enters the suspend mode ac- cording to the power saving time selected, the cpu and onboard peripherals will be shut off. 3.1.5.6 video off option always on the system bios will never turn off the screen. suspend -> off the screen is off when the system is in the suspend mode. 3.1.5.7 video off method this determines the manner in which the monitor is blanked. v/h sync + blank this will cause the system to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer. blank screen this only writes blanks to the video buffer. dpms support initializes display power management signaling. select this if your video board supports it. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 70 71 3 bios setup 3.1.5.8 modem use irq this field is used to set an irq channel for the modem installed in your system. 3.1.5.9 soft-off by pwrbtn this field allows you to select the method of powering off your system. delay 4 sec regardless of whether the power management field is enabled or disabled, if the power button is pushed and released in less than 4 sec, the sys- tem enters the suspend mode. the purpose of this function is to prevent the system from powering off in case you accidentally ?hit? or pushed the power button. push and release again in less than 4 sec to restore. pushing the power button for more than 4 seconds will power off the system. instant-off pressing and then releasing the power button at once will immediately power off your system. 3.1.5.10 run vgabios if s3 resume when this field is set to auto, the system will initialize the vga bios from the s3 state. 3.1.5.11 pwr lost resume state keep off when power returns after an ac power failure, the system?s power is off. you must press the power button to power-on the system. turn on when power returns after an ac power failure, the system will automatically power-on. last state when power returns after an ac power failure, the system will return to the state where you left off before power failure occurs. if the system?s power is off when ac power failure occurs, it will remain off when power returns. if the system?s power is on when ac power failure occurs, the system will power-on when power returns. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 71 72 3 bios setup ps2kb wakeup select hot key this option allows you to select the key you would like to use to power-on the system in the ?ps2kb wakeup from s3? field. password this option allows you to use a password to wake up the system from the s3 state. select this option and press 73 3 bios setup ps2kb wakeup from s3 ctrl+f1 to ctrl+f12 use a function key to wake up the sys- tem from the s3 state. any key use any keyboard keys to wake up the system from the s3 state. disabled disables the ps/2 keyboard wake up function. ps2ms wakeup from s3 enabled use the ps/2 mouse to wake up the system from the s3 state. disabled disables the ps/2 mouse wake up function. usb resume from s3 this function, when enabled, allows you to use a usb keyboard or usb mouse to wake up a system that is in the s3 (str - suspend to ram) state. vga when set to on, the system will respond and wake up to any vga activity. lpt & com select the port you would like the system to respond and wake up when an event occurs on that port. hdd & fdd when set to on, the system will respond and wake up to any hard drive or floppy drive activity. pci master when set to on, the system will respond and wake up to any pci or bus master activity. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 73 74 3 bios setup resume on pci event enabled this field should be set to enabled only if your pci card such as lan card or modem card uses the pci pme (power management event) signal to remotely wake up the system. access to the lan card or pci card will cause the system to wake up. refer to the card?s documentation for more information. disabled the system will not wake up despite access to the pci card. resume on ring when enabled, the system will power-on to respond to calls com- ing from an external modem. resume on alarm enabled when enabled, you can set the date and time you would like the soft power down (soft-off) pc to power-on in the ?date (of month)? and ?resume time (hh:mm:ss)? fields. however, if the system is being accessed by incoming calls or the network prior to the date and time set in these fields, the system will give priority to the incom- ing calls or network. disabled disables the automatic power-on function. (de- fault) date (of month) 0 the system will power-on everyday according to the time set in the ?resume time (hh:mm:ss)? field. 1-31 select a date you would like the system to power- on. the system will power-on on the set date, and time set in the ?resume time (hh:mm:ss)? field. resume time (hh:mm:ss) this is used to set the time you would like the system to power- on. if you want the system to power-on everyday as set in the ?date (of month)? field, the time set in this field must be later than the time of the rtc set in the standard cmos features submenu. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 74 75 3 bios setup when the ?primary intr?, and ?irq3? - ?irq15? fields are ena- bled, access to the specified irq will cause the system to wake up completely from the power management mode. when disa- bled, the system will not wake up from the power management mode despite access to the specified irq. the settings on the screen are for reference only. your version may not be identical to this one. irqs activity monitoring move the cursor to this field and press 76 3 bios setup 3.1.6 pnp/pci configurations this section shows how to configure the pci bus system. it cov- ers some very technical items and it is strongly recommended that only experienced users should make any changes to the de- fault settings. 3.1.6.1 pnp os installed the default setting is ?no?. the bios will detect the plug and play devices for some compatible resources. 3.1.6.2 reset configuration data enabled the bios will reset the extended system configura- tion data (escd) once automatically. it will then rec- reate a new set of configuration data. disabled the bios will not reset the configuration data. 3.1.6.3 resources controlled by the award plug and play bios has the capability to automatically configure all of the boot and plug and play compatible devices. auto(escd) the system will automatically detect the settings for you. manual choose the specific irq resources in the ?irq resources? field. the settings on the screen are for reference only. your version may not be identical to this one. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 76 77 3 bios setup 3.1.6.4 irq resources move the cursor to this field and press 78 3 bios setup 3.1.7 frequency/voltage control the settings on the screen are for reference only. your version may not be identical to this one. 3.1.7.1 cpu clock ratio this field is used to select the cpu?s frequency ratio. important: the frequency ratio of some processors may have been locked by the manufacturer. if you are using this kind of processor, setting an extended ratio for the processor will have no effect. the system will instead use its factory default ratio. 3.1.7.2 auto detect pci clk when enabled, the system will automatically send clock signals to existing pci devices. 3.1.7.3 spread spectrum leave this field in its default setting. do not alter this setting un- less advised by an engineer or technician. P4X533-ALE 80310409 3.pmd 2/18/2004, 8:14 am 78 79 3 bios setup 3.1.7.4 cpu clock this field provides several options for selecting the external sys- tem bus clock of the cpu. the available options allow you to adjust the cpu?s bus clock in 1mhz increment. important: overclocking may result in the processor?s or system?s instability and is not guaranteed to provide better system performance. if, in the ?cpu clock ratio? or ?cpu clock? field, you selected an option other than the default setting and is unable to boot up the system, there are 2 methods of booting up the system and going back to its default setting. method 1: clear the cmos data by setting jp1 to 2-3 on. all fields in the bios setup will automatically be set to their default settings. method 2: press the 80 3 bios setup 3.1.8 load fail-safe defaults the ?load fail-safe defaults? option loads the troubleshooting default values permanently stored in the rom chips. these set- tings are not optimal and turn off all high performance features. you should use these values only if you have hardware problems. highlight this option in the main menu and press 81 3 bios setup 3.1.9 load optimized defaults the ?load optimized defaults? option loads optimized se ttings from the bios rom. use the default values as standard values for your system. highlight this option in the main menu and press 82 3 bios setup 3.1.10 set supervisor password if you want to protect your system and setup from unauthorized entry, set a supervisor?s password with the ?system? option se- lected in the advanced bios features. if you want to protect access to setup only, but not your system, set a supervisor?s pass- word with the ?setup? option selected in the advanced bios features. you will not be prompted for a password when you cold boot the system. use the arrow keys to highlight ?set supervisor password? and press 83 3 bios setup 3.1.11 set user password if you want another user to ha ve access only to your system but not to setup, set a user?s password with the ?system? option se- lected in the advanced bios features. if you want a user to en- ter a password when trying to access setup, set a user?s password with the ?setup? option selected in the advanced bios features. using user?s password to enter setup allows a user to access only ?set user password? that appears in the main menu screen. access to all other options is denied. use the arrow keys to highlight ?set user password? and press 84 3 bios setup 3.1.12 save & exit setup when all the changes have been made, highlight ?save & exit setup? and press 85 3 bios setup 3.2 via raid bios setting utility the via raid bios setting utility is used to configure and man- age raid on serial ata drives. after you power up the system and all hard disk drives have been detected, the via raid bios status message screen will appear. press the 86 3 bios setup 3.3 updating the bios to update the bios, you will need the new bios file and a flash utility, awdflash.exe. you can download them from dfi?s web site or contact technical support or your sales representative. 1. save the new bios file along with the flash utility awdflash.exe to a floppy disk. 2. reboot the system and enter the award bios setup utility to set the first boot drive to ?floppy?. 3. save the setting and reboot the system. 4. after the system booted from the floppy disk, execute the flash utility by typing awdflash.exe. the following screen will appear. 5. type the new bios file name onto the gray area that is next to ?file name to program? then press 87 3 bios setup 6. the following will appear. do you want to save bios (y/n) this question refers to the current existing bios in your sys- tem. we recommend that you save the current bios and its flash utility; just in case you need to reinstall the bios. to save the current bios, press 88 4 supported software 4.1 desktop management interface (dmi) the system board comes with a dmi built into the bios. dmi, along with the appropriately networked software, is designed to make inventory, maintenance and troubleshooting of computer sys- tems easier. with dmi, a network administrator or mis engineer can remotely access some information about a particular compu- ter system without physically going to it. quite often a service call may be unnecessary as the problem can be solved remotely. the dmi utility in the bios automatically records various informa- tion about your system configuration. information about the type and speed of cpu, type and amount of memory for each memory slot, bios revision level, types of add-in pci boards and compo- nents, certain revision numbers of hardware installed, etc. are au- tomatically detected and stored in the dmi pool, which is a part of the mainboard's plug and play bios. additional information, such as isa based peripherals, which may not be automatically detected, can be manually recorded in the dmi pool by using the add dmi menu. the dmi pool data is then verified or updated whenever the system hardware or setup is altered. 4.1.1 running the dmi utility to run the dmi utility, type: dmicfg.exe. you can download this utility from ftp.dfiusa.com - /utilities/dmi directory. the dmi utility must run in real mode with at least 180k of base memory. memory managers like himem.sys (required by win- dows) must not be installed. you may do this by using one of the 3 methods listed below. 1. boot up from a system diskette without the autoexec.bat and config.sys files, 2. ?rem? himem.sys in the config.sys, or 3. press 89 4 supported software 4.1.2 using the dmi utility the four menus located on top of the dmi configuration utility screen are edit dmi, add dmi, load dmi file and save dmi file. use the ? or ? (left or right) arrow keys to select a menu from the menu bar. on the left side of the screen is a list of the system configuration items. use the ? or ? (up or down) arrow keys to select an item. the commands at the bottom of the screen will allow you to navi- gate through the various setup menus. edit dmi 1. use the ? or ? arrow keys to select the edit dmi menu. 2. highlight the item on the left screen that you would like to edit by using the ? or ? arrow keys, then press 90 4 supported software add dmi 1. use the ? or ? arrow keys to select the add dmi menu. 2. highlight the item on the left screen that you would like to add by using the ? or ? arrow keys, then press 91 4 supported software 4.2 drivers, utilities and software applications the cd that came with the system board contains drivers, utili- ties and software applications required to enhance the perform- ance of the system board. insert the cd into a cd-rom drive. the autorun screen (mainboard utility cd) will appear. if after inserting the cd, "autorun" did not automatically start (which is, the mainboard utility cd screen did not appear), please go directly to the root directory of the cd and double-click "setup". p4x533 chipset / chipset drivers via service pack P4X533-ALE 80310409 4 -r -0219.pmd 2/19/2004, 1:13 pm 91 92 4 supported software 4.2.1 via ? service pack the via ? service pack contains the following drivers. ? via atapi vendor support driver ? agp vxd driver ? irq routing miniport driver ? via inf driver to install via service pack, please follow the steps below. 1. on the left side of the autorun screen, click the ?chipset? icon. 2. click ?via service pack? on the main screen. the following screen will appear. 3. click ?next?. please read the ?via service pack readme? carefully before proceeding to step 3. 4. follow the prompts on the screen to complete the installation. 5. reboot the system for the drivers to take effect. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 92 93 4 supported software via ? service pack installation notes the ?agp vxd driver? and ?via inf driver? drivers in the ?via service pack? are supported in windows ? 95, windows ? 98, win- dows ? 98 se, windows ? me and windows ? 2000. you must first install via ? service pack prior to installing any other drivers. however, this may not be the case for some agp cards. please read carefully the following information. important: the vga driver that came with some agp cards is already bundled with the agp vxd driver. since the version of the bundled vxd driver may be older than the one provided in the cd, installing the bundled vxd driver may cause problems. if you are using this type of card, we recommend that you install first the agp card?s vga driver before installing the via service pack. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 93 94 4 supported software 4.2.2 audio drivers to install the driver, please follow the steps below. 1. on the left side of the autorun screen, click the ?audio? icon. 2. click ?audio drivers? on the main menu. the following screen will appear. 3. follow the prompts on the screen to complete installation. 4. restart the system. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 94 95 4 supported software 4.2.3 via usb 2.0 drivers to install the usb 2.0 driver, please follow the steps below. 1. on the left side of the autorun screen, click the ?usb? icon. 2. click ?via usb 2.0 drivers? on the main screen. the following screen will appear. 3. follow the prompts on the screen to complete installation. 4. restart the system. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 95 96 4 supported software 4.2.4 via lan drivers the lan drivers for windows ? 98, windows ? 98 se, windows ? me, windows ? 2000 and windows ? xp support ?autorun?. to install the lan driver, please follow the steps below. 1. on the left side of the autorun screen, click the ?network? icon. 2. click ?via lan drivers?. on the main screen. the following screen will appear. 3. follow the prompts on the screen to complete installation. 4. reboot the system for the driver to take effect. the lan driver for windows nt ? 4.0 does not support ?autorun?. once the system has detected the fast ethernet con- troller, it will prompt you to install the driver for windows nt ? 4.0. the driver is in the ?landrv? root directory of the cd. please refer to readme for the exact location of the drivers. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 96 97 4 supported software 4.2.5 sata raid drivers if you are configuring raid on the sata drives, you must install the sata raid drivers. 1. on the left side of the autorun screen, click the ?tools? icon. 2. click ?sata raid drivers? on the main screen. the following screen will appear. 3. follow the prompts on the screen to complete installation. 4. restart the system. important notice for windows xp/2000 and sata raid users if you are (1) using a sata drive to install the windows xp/ 2000 operating system or (2) you are configuring raid on sata drives, you must install sata drivers from the diskette when- ever you are prompted by the system to install the drivers. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 97 98 4 supported software if your system board package does not include the diskette, prepare a blank formatted diskette then copy all the sata driver files from the via_raid\driverdisk\sata directory of the cd into the blank diskette. you can now use the diskette to install the drivers. note: refer to the via sata raid manual for information on configuring raid. the manual is included in the cd. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 98 99 4 supported software 4.2.6 microsoft directx 9.0 to install, please follow the steps below. 1. on the left side of the autorun screen, click the ?tools? icon. 2. click ?microsoft directx 9.0? on the main screen. the screen below will appear. 3. click ?i accept the agreement? then click ?next?. 4. follow the prompts on the screen to complete installation. 5. restart the system. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 99 100 4 supported software 4.3 installation notes 1. "autorun" only supports the windows ? 98, windows ? 98 se, windows ?? me, windows ? 2000, windows nt ? 4.0 and windows ? xp operating systems. if after inserting the cd, "autorun" did not automatically start (which is, the main board utility cd screen did not appear), please go directly to the root directory of the cd and double-click "setup". 2. all steps or procedures to install software drivers are subject to change without notice as the softwares are occassionally updated. please go to dfi's web site at "http://www.dfi.com/ support1/download2.asp" for the latest version of the drivers or software applications. P4X533-ALE 80310409 4.pmd 2/18/2004, 8:53 am 100 a enabling hyper-threading technology 101 a.1 enabling hyper-threading technology to enable the functionality of the hyper-threading technology, please follow the requirements and steps below. basically, the following presumes that you have already installed an intel ? pentium ? 4 processor with hyper-threading technology. 1. the system requires a minimum of 300 watt atx 12v power supply. 2. aside from installing a cpu fan on the intel ? pentium ? 4 processor with hyper-threading technology, make sure to install cooling fans. the system requires adequate airflow throughout the chassis to prevent overheating the processor. 3. the ?cpu hyper-threading? field in the advanced bios features submenu of the award bios setup will appear. make sure this field is set to enabled. 4. currently, only windows ? xp supports the hyper-threading technology. if this os has been previously installed, you must reinstall it. 5. after installing windows ? xp, please check the following to ensure that the operating system has been properly installed. a. click start, point to settings then click control panel. b. double-click the system icon. the system properties dialog box will appear. appendix a - enabling hyper-threading technology P4X533-ALE 80310409 a.pmd 2/18/2004, 8:53 am 101 a 102 enabling hyper-threading technology d. now click the hardware tab then click device manager. the items shown under computer and processors should resemble the ones shown below. c. click the general tab. the processor shown under computer should resemble the one shown below. P4X533-ALE 80310409 a.pmd 2/18/2004, 8:53 am 102 a enabling hyper-threading technology 103 e. lastly, press the b 104 using the suspend to ram function b.1 using the suspend to ram function if you are using the windows ? 98 operating system, please follow the steps below. 1. select ?power management setup? in the main menu screen and press b using the suspend to ram function 105 7. boot windows ? 98. in the windows ? 98 desktop, click the start button. move the cursor to settings, then click control panel. to check whether acpi was properly installed, double-click the system icon. in the system properties dialog box, click the ?device manager? tab. in ?view devices by type?, click ?system devices?. 8. double-click the system icon. in the system properties dialog box, click the performance tab. P4X533-ALE 80310409 b.pmd 2/18/2004, 8:54 am 105 b 106 using the suspend to ram function 10. repeat step 7 to open the control panel dialog box. double- click the power management icon. 11. click the advanced tab. in the ?when i press the power button on my computer? field, select ?standby?. 9. click file system. in the ?typical role of this computer? field, select ?mobile or docking system?. click apply, then click ok. restart the computer. P4X533-ALE 80310409 b.pmd 2/18/2004, 8:54 am 106 b using the suspend to ram function 107 12. after completing the steps above and you want to power-off the computer, you do not need to go through the process of closing files, applications and operating system. you can power- off the computer at once by pressing the power button or selecting ?standby? when you shut down windows ? 98. to power-on the computer, just press the power button. the operating session where you left off when you power-off the computer will resume in not more than 8 seconds. if you have changed the color or resolution (in the display properties dialog box), do not apply the settings without restarting. you must restart the computer. important: if you are unable to use the suspend to ram function (after performing the steps above in windows ? 98 or when you are in windows ? 2000/me/xp), please check whether your add-in cards or devices support this function. if this function is not supported, you need to download the appropriate driver from their respective website. P4X533-ALE 80310409 b.pmd 2/18/2004, 8:54 am 107 c 108 system error message when the bios encounters an error that requires the user to correct something, either a beep code will sound or a message will be displayed in a box in the middle of the screen and the message, press f1 to continue, ctrl-alt-esc or del to enter setup, will be shown in the information box at the bottom. enter setup to correct the error. c.1 post beep there are two kinds of beep codes in the bios. one code indicates that a video error has occured and the bios cannot initialize the video screen to display any additional information. this beep code consists of a single long beep followed by three short beeps. the other code indicates that a dram error has occured. this beep code consists of a single long beep. c.2 error messages one or more of the following messages may be displayed if the bios detects an error during the post. this list indicates the error messages for all awards bioses: cmos battery has failed the cmos battery is no longer functional. it should be replaced. caution: danger of explosion if battery incorrectly replaced. replace only with the same or equivalent type recommended by the manufacturer. dispose of used batteries according to the battery manufacturer?s instructions. cmos checksum error checksum of cmos is incorrect. this can indicate that cmos has become corrupt. this error may have been caused by a weak battery. check the battery and replace if necessary. display switch is set incorrectly the display switch on the mainboard can be set to either monochrome or color. this indicates the switch is set to a different appendix c - system error message P4X533-ALE 80310409 c.pmd 2/18/2004, 8:54 am 108 c system error message 109 setting than indicated in setup. determine which setting is correct, either turn off the system and change the jumper or enter setup and change the video selection. floppy disk(s) fail (80) unable to reset floppy subsystem. floppy disk(s) fail (40) floppy type mismatch. hard disk(s) fail (80) hdd reset failed. hard disk(s) fail (40) hdd controller diagnostics failed. hard disk(s) fail (20) hdd initialization error. hard disk(s) fail (10) unable to recalibrate fixed disk. hard disk(s) fail (08) sector verify failed. keyboard is locked out - unlock the key the bios detects that the keyboard is locked. keyboard controller is pulled low. keyboard error or no keyboard present cannot initialize the keyboard. make sure the keyboard is attached correctly and no keys are being pressed during the boot. manufacturing post loop system will repeat post procedure infinitely while the keyboard controller is pull low. this is also used for the m/b burn in test at the factory. bios rom checksum error - system halted the checksum of rom address f0000h-fffffh is bad. memory test fail the bios reports memory test fail if the memory has error(s). P4X533-ALE 80310409 c.pmd 2/18/2004, 8:54 am 109 d 110 troubleshooting d.1 troubleshooting checklist this chapter of the manual is designed to help you with problems that you may encounter with your personal computer. to efficiently troubleshoot your system, treat each problem individually. this is to ensure an accurate diagnosis of the problem in case a problem has multiple causes. some of the most common things to check when you encounter problems while using your system are listed below. 1. the power switch of each peripheral device is turned on. 2. all cables and power cords are tightly connected. 3. the electrical outlet to which your peripheral devices are connected is working. test the outlet by plugging in a lamp or other electrical device. 4. the monitor is turned on. 5. the display?s brightness and contrast controls are adjusted properly. 6. all add-in boards in the expansion slots are seated securely. 7. any add-in board you have installed is designed for your system and is set up correctly. monitor/display if the display screen remains dark after the system is turned on: 1. make sure that the monitor?s power switch is on. 2. check that one end of the monitor?s power cord is properly attached to the monitor and the other end is plugged into a working ac outlet. if necessary, try another outlet. 3. check that the video input cable is properly attached to the monitor and the system?s display adapter. 4. adjust the brightness of the display by turning the monitor?s brightness control knob. appendix d - troubleshooting P4X533-ALE 80310409 d.pmd 2/18/2004, 8:55 am 110 d troubleshooting 111 the picture seems to be constantly moving. 1. the monitor has lost its vertical sync. adjust the monitor?s vertical sync. 2. move away any objects, such as another monitor or fan, that may be creating a magnetic field around the display. 3. make sure your video card?s output frequencies are supported by this monitor. the screen seems to be constantly wavering. 1. if the monitor is close to another monitor, the adjacent monitor may need to be turned off. fluorescent lights adjacent to the monitor may also cause screen wavering. power supply when the computer is turned on, nothing happens. 1. check that one end of the ac power cord is plugged into a live outlet and the other end properly plugged into the back of the system. 2. make sure that the voltage selection switch on the back panel is set for the correct type of voltage you are using. 3. the power cord may have a ?short? or ?open?. inspect the cord and install a new one if necessary. floppy drive the computer cannot access the floppy drive. 1. the floppy diskette may not be formatted. format the diskette and try again. 2. the diskette may be write-protected. use a diskette that is not write-protected. 3. you may be writing to the wrong drive. check the path statement to make sure you are writing to the targeted drive. 4. there is not enough space left on the diskette. use another diskette with adequate storage space. P4X533-ALE 80310409 d.pmd 2/18/2004, 8:55 am 111 d 112 troubleshooting hard drive hard disk failure. 1. make sure the correct drive type for the hard disk drive has been entered in the bios. 2. if the system is configured with two hard drives, make sure the bootable (first) hard drive is configured as master and the second hard drive is configured as slave. the master hard drive must have an active/bootable partition. excessively long formatting period. 1. if your hard drive takes an excessively long period of time to format, it is likely a cable connection problem. however, if your hard drive has a large capacity, it will take a longer time to format. parallel port the parallel printer doesn?t respond when you try to print. 1. make sure that your printer is turned on and that the printer is on-line. 2. make sure your software is configured for the right type of printer attached. 3. verify that the onboard lpt port?s i/o address and irq settings are configured correctly. 4. verify that the attached device works by attaching it to a parallel port that is working and configured correctly. if it works, the printer can be assumed to be in good condition. if the printer remains inoperative, replace the printer cable and try again. P4X533-ALE 80310409 d.pmd 2/18/2004, 8:55 am 112 d troubleshooting 113 serial port the serial device (modem, printer) doesn?t output anything or is outputting garbled characters. 1. make sure that the serial device?s power is turned on and that the device is on-line. 2. verify that the device is plugged into the correct serial port on the rear of the computer. 3. verify that the attached serial device works by attaching it to a serial port that is working and configured correctly. if the serial device does not work, either the cable or the serial device has a problem. if the serial device works, the problem may be due to the onboard i/o or the address setting. 4. make sure the com settings and i/o address are configured correctly. keyboard nothing happens when a key on the keyboard was pressed. 1. make sure the keyboard is properly connected. 2. make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process. mainboard 1. make sure the add-in card is seated securely in the expansion slot. if the add-in card is loose, power off the system, re-install the card and power up the system. 2. check the jumper settings to ensure that the jumpers are properly set. 3. verify that all memory modules are seated securely into the memory sockets. 4. make sure the memory modules are in the correct locations. 5. if the board fails to function, place the board on a flat surface and seat all socketed components. gently press each component into the socket. 6. if you made changes to the bios settings, re-enter setup and load the bios defaults. 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